Best Free Communications Software of 2024

Instant happiness, instant responses With Zoho Desk's embeddable Chat widget, you can respond to customers immediately. The embedded chat widgets of Zoho Desk allow you to be at your customers' side when they can't find the answer in your Help Center. Customers can instantly contact your agents via the Help Center to get answers and help faster. Agents can convert chat conversations into tickets if a customer has a more complex issue. Agents can save all chat conversation context, so there is no lost time. Your chat tickets can be left with the team's trusted experts. Zoho Desk allows you to assign tickets from different channels to specific agents and teams. This allows agents to work more efficiently and customers can feel secure.

Retake control of your email. InMoat allows you to select the emails that are most important to you, so you don't miss a beat. The Smart Filters you choose will be sent to your Inbox in a prioritized manner. Your VIP List of Contacts Emails sent from within your company, such as from your boss or colleagues, will always be prioritized by default. InMoat allows you to keep your Trusted List up-to-date, so you can ensure that your VIP contacts are always prioritized in your email inbox. Your @InMoat folder You can review the less urgent and less important emails whenever it is convenient for your workflow so that you don't waste time. You can review all your emails in your @InMoat mailbox whenever you like. Your InMoat Dashboard Your InMoat dashboard allows you to manage your email priorities and keep your inbox current. Review your suggested contacts and add them to your Trusted List. Also, update your Trusted contact list.

Typeform is a versatile data collection tool that allows professionals to create and share beautiful online surveys and forms. Typeform allows users to create contact forms, polls, employee feedback surveys, suggestion boxes, and many other forms. Its beautiful interface allows users to easily customize their forms to capture all the information they need and see every change in real time. The solution offers over 500 integrations, and simple analytics to provide quick insights.

Google Forms allows you to collect and organize large amounts of information. Free. You can plan your next camping trip, manage event registrations and whip up a quick poll. You can also collect email addresses to create a newsletter or pop quiz. You can upload your logo or photo, and Forms will choose the right colors for your unique form. Or, you can choose from a set of pre-designed themes to set the tone. You can choose from multiple choices, dropdowns, or a linear scale of questions. You can add images and YouTube videos or go fancy with page branching, question skip logic, and YouTube videos. Forms are responsive, which means that it is easy to create, edit, and respond on any screen. Forms automatically collects responses to surveys. It also provides real-time response info and charts. You can also view all your data in Sheets.

An easy-to-use phone system that suits all sizes of organizations allows you to stay connected, organized, and on-task. Voice makes work calls easier. You can make and receive phone calls from any device using a work number. Communicate more effectively. Voice can be tailored to your day-today workflow. The familiar G Suite Admin console combines number assignment, porting, billing and billing. Google's AI can filter spam calls and automatically transcribe voicemail. It also allows you to configure your PBX. Integrations with Hangouts Meet, Calendar and Google Calendar help keep the focus on what's most important. Voice can be used instantly and anywhere with less administrative work. Keep your eyes on the important things while you are connected via deskphones, smartphones and the internet.

Pumble is a team chat app that allows teams of all sizes to collaborate - clearly, easily, instantly. Pumble is a free collaboration and communication hub available to unlimited users, with unlimited chat history, unlike other team chat apps. It will help teams cut down time wasted on messy emails. Employees can use private, direct and public channels, send messages in threads and mention colleagues or groups for instant notifications. Free plan offers voice and video calling, but paid plans - aimed towards professionals - will let you share screen during the calls. You will have more freedom to control the workspace, manage roles and permissions. Pumble helps you manage non-desk employees, daily operations, communication and human resource management. Pumble’s paid plan include features like: Customizable sidebar Guest access More file storage - 10GB per team member Pumble works in a web browser but you can also download it to your mobile phone or computer, it's compatible with Android, iOS, Windows, and Mac. Avoid messy emails, keep your communication organized and improve productivity with Pumble.

Phone Numbers Worldwide + Chat with Customers + Team Communication in one Free App. You can have your own local number in any country or city worldwide. Visitors to your website will be more likely to trust you and increase their sales if they have a local number. It's possible to get it free of charge if you also use our chat function on your website. Otherwise, prices start at $1.79/month. Calls can be answered free of charge in our new apps, or forwarded to any location worldwide at the same cost as a local call. Globalization and entrepreneurship are key drivers to making the planet a better place. We hope to make a difference by empowering entrepreneurs in remote parts of the world with communication solutions that reduce distance and level the playing field. Around 160,000 of the 170 countries that signed up have become paying customers.

The complete in-app collaboration API and SDK. Add contextual activity feeds, chat, and document collaboration directly into your apps to increase user engagement, improve in-app retention, and reduce customer churn. Modern apps need advanced collaboration features. Period. And let’s face it — a lot of app developers struggle to prioritize building their core functionality versus adding the contextual collaboration features that keep users engaged and productive. The big B2B tech players are already acquiring or building out chat, secure file sharing, contextual activity feeds and threaded conversations functions, which means every app is going to need them to stay competitive. That’s where Weavy comes in.

This is the best way to have a conversation with everyone you know. It's like a private chat area for your small group. You can have as many as you like, and it's all free. You can now coordinate with colleagues, host a game night, or keep in touch with your family from one place. Native apps for Android and iOS allow you to chat with your friends on the move, at work, or on your tablet at home. GroupMe doesn't require you to have our app. You can add anyone to your phone book and they'll be able instantly to chat with the group. Chat with your groups over SMS. Learn more about GroupMe via SMS. GroupMe makes it easy for you to keep in touch with the most important people in your life.

You can easily create actionable videos anywhere you are to increase engagement, bookings, sales, and revenue. Increase engagement on social media and emails. You will have more meaningful appointments in your calendar. Your sales funnel will help you get more prospects. Dubb video landing pages can be easily sent via email or SMS to convert viewers into clients. We are here to meet you wherever you are. Get a free trial of Dubb today to discover how we can help you with video. You can easily create dynamic business videos using the Dubb Mobile App. You can share your videos on your favorite channels, and make multiple calls-to action. Track your contacts' engagement via email, forms, video, and calls-to action. The Dubb Mobile App allows you to easily create dynamic business videos. To increase conversions, share to your preferred channels. Track your contacts' engagement via email, video and calls to action.

SurveyLab is online survey software that can be used by Customer Experience, Marketing, Human Resources, or Digital teams. It is used by over 85,000 customers in 65 counties. It offers real-time feedback, multiuser, and multi-language support as well as advanced analytical tools, branding and integration. System offers full support for Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback and Employee Satisfaction.

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Troop Messenger is a comprehensive instant messaging application for businesses, large and small. Troop Messenger is an easy-to-use office chat app that offers modern features to meet your business's needs. Take your team communication to the next level with Troop Messenger. All your team members can collaborate on one screen. Choose the right option for your business to make a difference and see the results. To discuss work better, join your voices at one interface. You can communicate your work faster and more effectively with instant messaging, voice-video calling, and other features. With beautifully organized groups, you can manage your daily project tasks and keep track of their progress. Find what you need quickly! You can search for people, groups, files and work. Use images, videos, or files to share ideas, work deliverables, as well as project updates. To grow your business, make your customers, vendors, and clients Troop mates.

StreamYard makes it easy to broadcast your live show to all audiences on multiple platforms at once. Interview guests, sync comments, and brand every broadcast. Better yet, our backup servers make sure your livestream runs smoothly no matter what—because the show must go on. The easiest way to create professional live streams StreamYard is a live streaming studio in your browser. Interview guests, brand your broadcast, and much more. Stream directly to Facebook, YouTube, LinkedIn, and other platforms.

ruttl is the fastest visual feedback tool that allows users to leave comments directly on live websites and apps to make real time edits so they can give precise change values to the developers. It offers website feedback, bug tracking, mobile app feedback and more! To review developed websites/apps, currently people take screenshots, highlight issues and share them with developers using word documents, PowerPoints or project management tools like trello. The average time required to review any page using such methods is over 3-4 hours alone, which makes such methods inefficient and time consuming! And still, after all this, there is massive chaos and confusion between the team members. After being fed up with this issue of visual and functional feedback collection ourselves, our team came together and built ruttl! Packed with powerful features, it allows users to edit content, replace images, make design changes to web elements and share all kinds of changes needed to get implemented by developers. With over 15000+ users, ruttl has streamlined the visual feedback process and became the go to tool for designers, developers, and agencies around the world.

Together, we can do more. Webex is the place to call, message and meet. No hassle video. You can build stronger relationships through face-to-face meetings, real-time collaboration via whiteboarding, screen sharing, and other tools. Video conferencing is simple and powerful. You can increase your business reach while reducing travel and office expenses. This powerful tool keeps you connected before, while, and after your meeting. Video conferencing allows people to connect on any device, just like they are sitting down face-toface. Collaboration happens in one place, anywhere, driven by file andscreen sharing, video meetings and whiteboarding, as well as messaging. Cloud calling is secure, simple-to-use, and portable. High-quality conference equipment that brings whiteboarding, AI, and video to your collaboration rooms.

Your team's communication center. Team messaging, video+audio calling and productivity apps are just a few of the many features available to you. Flock makes collaboration and communication easy. All the features you need in one simple-to-use tool. Flock's all in one messaging, video conferencing and productivity tool makes it easier to work smarter. Flock's powerful, built-in video conference feature will keep you connected. You can have up to 20 people meet in real time. Screen sharing is possible with just one click. Flock's powerful search allows you to find any file, message, or link shared by others. To optimize project management, you can use our powerful suite business collaboration tools, including Shared To-Dos and Polls, Note Sharing, Polls, Note Sharing, Reminders and more. Flock has over 50 integrations to tools such as Twitter, Googe Drive and Todoist. Flock allows you to add your apps with just one click. You won't need to switch between tools to get the job done.

Snapchat - The fastest way ever to share a moment with your friends! Snapchat allows you to chat with friends, view Live Stories from all over the world, and explore Discover for new information. It's easier to live in the present and have more fun. We believe that the greatest opportunity to improve communication and live is in reinventing the camera. We help people express themselves, live in each moment, learn about the world, have fun, and contribute to human advancement.

LiveAgent is the best-rated and most highly reviewed help desk software for SMBs in 2024. LiveAgent boasts the fastest chat widget and is used by over 150M people worldwide. LiveAgent is a web-based, fully-featured live chat and helpdesk system. LiveAgent leverages the power and flexibility of a universal email, live chat, built in call center, and a robust customer portal. LiveAgent offers over 175+ useful features, including advanced automation features, rules and tags, as well as 195+ integrations. Join companies such as BMW, Yamaha, Huawei, and Oxford University to provide world-class customer services. No credit card needed. Start your 1-month free trial today.

Pointerpro, is a software platform that allows you to create your own online assessments with personalized reports and auto-generated reports. It lets you turn your expertise into a tool that delivers customized advice at scale. Discover why experts such as coaches, consultants, HR professionals, and marketers worldwide use Pointerpro for automated personalized advice delivery. Pointerpro is a great tool for automating your advisory business and generating leads. Seeing is believing. Get a 7-day trial of Pointerpro with all functionality to see how automation can help you automate your advice delivery

Mailfence is an encrypted email provider that uses OpenPGP-based encryption and digital signatures. Mailfence offers a variety of features that allow for collaboration without compromising security or convenience. Mailfence documents allows you to securely store and edit documents. You can also share documents with your team by pressing a button. Mailfence calendar will help you keep track of all your tasks, meetings, events, and other important information. Mailfence contacts will save your contacts and allow you to create mailing lists to maximize efficiency. Mailfence was designed to be fully interoperable. This means that you can sync Mailfence with any service. Mailfence offers fully customizable whitelabel versions for its Mailfence interface. Mailfence donates 15% from PRO subscriptions to IFF or EDRI to support the fight for Online privacy.

Fully encrypted Enterprise-ready. Private. In minutes, you can set up your Wickr Network and invite your team members. Protect and control your most important communications. Wickr's encrypted platform provides features such as voice and video calls, file transfer, SSO integration, MDM integration, bots, and full administrative controls. Sign up, invite your team using the Network Dashboard, then download the app to create your Wickr network. Take control of your most important communications and data exchanges. On multiple networks? It's no problem! Wickr can communicate across networks with Wickr Pro or Wickr Me users. It's as simple as that. Wickr Enterprise Solution delivers compliance controls straight out of the box. It seamlessly integrates into your organization's IT workflows - Single sign on (SSO), Mobile Device Management, (MDM), and integrations with WickrAPI or WickrBOT.

Multi-platform open-source video conferencing. Jitsi believes that every video chat should look great, whether it is between two people or 75 participants. All our tools are 100% open source and WebRTC compatible, so you can either build your own multi-user video chat client or use ours. Web, Android, iOS and Electron apps. Ubuntu and Debian Packages are installed in minutes. Modify the code or modify config files. Jitsi is used by many of the top WebRTC companies around the globe. Why? Jitsi Videobridge, and all its projects, are reliable, lightweight, scalable, and secure.

Software for User and Customer Feedback. Qualaroo Nudges™ allows you to survey your website visitors. Qualaroo makes it simple to survey specific users while they are looking at your brand, product, or service. Get actionable insights about your visitors based on their location on your site, their history of visits, and how much they have paid. You can choose from pre-made questions and templates, or create your own. For a more personal touch, customize Nudges with your company branding and colors. Because Qualaroo answers are instantaneous and provide context, they are 10x more valuable that email surveys. The responses to questions that you ask directly on your website or app are more valuable. You can pinpoint the exact time and target audience for your survey. Target customers based upon specific actions, behavior patterns, events and locations.

All-in-one platform that allows you to host immersive events online and connect with your community. Airmeets can help you do more, engage with more and grow more. With features that scale with your community, the Airmeets are designed with the goal to host small meetups and large summits. Each participant will have an immersive experience. It works on all modern browsers and devices, without the need for any software downloads. This ensures that participants have a seamless experience. Let us do the heavy lifting so you can focus on your event. Online events can be published, managed registrations, onboard speakers and accept payments. We can also partner with sponsors to engage participants, facilitate networking, and even help you go live like a pro. It's easy! You can keep your events private and have complete control over the interactions of your participants. Our platform is built with security and scalability in mind.