Best Communications Software for Okta - Page 2

Wire protects critical communications for the world’s most security-demanding organizations. Wire provides users with the highest level of security to ensure secure communication through the implementation of advanced encryption and zero-trust architecture. Additionally, it offers user administrators the ability to manage and control their organization's information while protecting the sovereignty of their data. Created by the founders of Skype, Wire provides end-to-end encryption for messages, audio and video conferencing, file exchange, external collaboration, and beyond. Used by the majority of the world's G7 governments, Wire is at the forefront of secure communication, pushing boundaries and leading the way in developing standard encryption through Messaging Layer Security. To learn more, visit wire.com.

Igloo Digital Workplace. Connect all your apps to create a digital workplace experience. Igloo gives your employees a single place to access the tools they need. It seamlessly integrates with your most valuable business platforms and applications. Igloo is a leader in digital workplace solutions. It helps companies transform their intranets into inspiring digital destinations that increase communication, knowledge sharing, collaboration and culture. All Igloo solutions can be accessed from anywhere, are 100% cloud-based and mobile-enabled. They also integrate with the most important enterprise systems and cloud apps that your business uses. By centralizing all information, Igloo provides a single-source-of-truth and enables a more productive and engaged workforce.

Incorporate messaging features into your website, mobile applications, and social media platforms to allow customers to connect with you instantly. Today’s customers anticipate exceptional service across all avenues of communication. By utilizing messaging, you can facilitate personalized and engaging interactions that keep the lines of communication open. With Zendesk, you can implement messaging effortlessly or tailor it to suit your specific requirements. This approach ensures that conversations flow seamlessly across various channels, eliminating the need for customers to repeat their inquiries. Empower customers to handle more tasks independently through the use of bots and integrations, while allowing agents to step in only when their expertise is required. Leverage customer insights to craft interactive conversations that cater to individual preferences. The Answer Bot offers two distinct methods for assisting customers, ensuring they can receive help even outside of agent availability, all without the need for coding, and with complete customization options. Furthermore, by integrating messaging and live chat features into your digital platforms, and capitalizing on customer engagement through social media channels like WhatsApp or Facebook, you can provide immediate support that enhances customer satisfaction and streamlines communication.

Ant Media provides ready-to-use, highly scalable real-time video streaming solutions for live video streaming needs. Based on customer requirements and preferences, it enables a live video streaming solution to be deployed easily and quickly on-premises or on public cloud networks such as AWS, Azure, GCP and Oracle Cloud. Ant Media’s well-known product, called Ant Media Server, is a video streaming platform and technology enabler, providing highly scalable, Ultra-Low Latency (WebRTC) and Low Latency (CMAF & HLS) video streaming solutions supported with operational management utilities. Ant Media Server in a cluster mode dynamically scales up and down to enable our customers to serve from tens to millions of viewers in an automated and controlled way. Ant Media Server provides compatibility to be played in any Web Browser. In addition, SDKs for iOS, Android, and JS are provided freely to enable customers to expand their reach to a broader audience. Thanks to the adaptive bitrate streaming feature that allows any video to be played at any bandwidth on mobile devices. Ant Media has been serving a growing number of customers in 120+ countries all around the world.

Flexopus is a flexible booking system that offers a user friendly and efficient way to book dynamic workspaces, parking spaces, and meeting areas. This desk-sharing software integrates seamlessly into your company and adapts to your exact requirements. Flexopus allows you to customize the daily activities of your hybrid team according to your preferences. We host your data exclusively on our servers in Germany (no AWS or Co.). Flexopus is 100% compliant with the DSGVO requirements for the storage, transfer, and processing of personal data.

Squadcast is a tool for incident management that was specifically designed for SRE. Squadcast Actions can help you create a culture of blamelessness by reducing the need to have physical war rooms.

Engage with clients through a call center solution seamlessly integrated into the Zendesk ticketing platform. In today's world, where communication often occurs via email and social media, a phone call remains a highly effective method for addressing issues. By providing support over the phone, agents can tackle intricate problems more swiftly and offer tailored assistance. Facilitate these interactions smoothly with Zendesk Talk, which is a cloud-based call center application embedded within the Zendesk Support system. This integration enables customer service teams to handle phone inquiries using the same interface they rely on for all other communication channels. With access to comprehensive customer histories, automatic ticket generation, and the ability to record calls, agents can prioritize meaningful conversations without being bogged down by procedural tasks. For fast inquiries and simple updates, consider utilizing text messaging with your customers. The text feature allows agents to receive messages, automate notifications, and send proactive communications, ensuring that every exchange is logged as a ticket—complete with built-in workflows, analytics, and thorough customer insights. By combining these tools, your team can enhance overall efficiency and elevate the customer experience.

Telzio powers VoIP phone systems for business VoIP phones for top organizations around the globe. Telzio is the top cloud phone system for business. It offers the best uptime, features-rich solutions, and an interface that makes configuration quick and easy. You can get toll-free numbers, call center routing, real-time data, call analytics and many other features. Telzio's unique usage-based pricing helps to reduce monthly telecom expenses by an average 30% Unlimited users, simultaneous calling and call recording are all included. Voicemail transcription is also included. 24/7 customer service is available.

Don't let ideas slip by the cracks. Use a dedicated customer feedback tool to collect, analyze, and organize feedback. Find out which features are most popular, filter feedback by impact and segment, and clarify your use cases. Don't waste your time building the wrong things. Get feedback and feature requests based upon priority. Add them to your roadmap and integrate with project management tools such as Jira. When you release a feature, automatically follow up with people. Keep the feedback loop open. Communicate what your team is up to. Announce new features to engage people.

Our cloud-based solution, which includes all the best content editing tools available for digital signage, is what makes us stand out. You can either use our drag-and drop editor to create your content, or you can use a program that you already love. The editor offers advanced functions such as transitions, animations, and content previews. Play Digital Signage offers plugins for Facebook and Twitter, Instagram, Google, among others. We offer access to many royalty-free libraries if you don't have any photos, videos, animations or templates. Play Digital Signage provides this additional perk to make your project creation as easy as possible. Play Digital Signage is easy to use for beginners, but powerful enough for more advanced users.

Robin’s workplace platform is built with hybrid work in mind and has specialized tools for visitor management, meeting room management, and flexible desk booking, including: - A streamlined experience for office visitors - Actionable insights on capacity trends - Team-by-team stats - Meeting room usage - In-depth reporting for more granular analytics Get everything you need to manage your workplace, help people find coworkers and conference rooms, and welcome guests to the office.

Unily is the employee experience platform at the heart of your digital workplace that powers better work for everyone. Key benefits of Unily - Gives every employee a face with rich employee profiles, integrated with Azure Active Directory - Drives engagement with enterprise social networking across desktop and mobile devices - Improved productivity by centralizing access to apps and tools around the digital workplace through a personalizable menu

DeskAlerts allows you to send over 10 000 critical notifications in just 1-2 seconds to employees' laptops, desktops, and mobile devices. Our 100% open rate guarantee and high visibility gives you the best combination. Integration with Active Directory, SSO, API integration. DeskAlerts software automatically tracks alert activity and stores it in centralized storage. This allows for instant reporting of user receipts. DeskAlerts, a multi-purpose corporate communications system, is fully customizable and can be used to communicate with multiple internal channels. DeskAlerts is fast and easy to use. It can be used as a notification system, but also as an effective system for internal communications and employee feedback.

Marchex harnesses AI, omnichannel conversational intelligence, and vertical market data analytics to provide actionable insights that drive operational excellence and revenue acceleration. We enable executives, sales, and marketing teams to optimize customer journey experiences across communications channels, enabling enterprise strategy alignment.

The most reliable and simple-to-use audio, web conferencing and video conferencing service that brings together today's teams. All your meeting needs covered: Audio conferencing HD video conferencing and screen sharing Operator-Assisted Events Livestreaming and event webcasting Mobile app for iPhone, iPad and Android These features include: Audio and video recording for meetings Join a meeting with just one click and a PIN-less URL Calendar integrations allow you to create invites and schedule meetings. In real-time, view and manage attendees and privacy settings File transfer and IM chat International conferencing with local dialing in from 70+ countries For seamless account management, use the intuitive admin portal

MangoApps is an AI-powered intranet and employee experience platform that serves as a single hub for communication, collaboration, knowledge, and daily work tools. Built for companies with both office-based and frontline teams, it eliminates the inefficiency of juggling multiple disconnected apps by giving every employee one secure place to access what they need—anytime, from any device. The platform blends a modern intranet, mobile-friendly frontline employee app, and intelligent AI Assistants to make it effortless for people to connect, share updates, manage projects, and find critical resources. From corporate announcements and real-time chat to document libraries, learning modules, and workflow automation, MangoApps provides everything in a consistent, easy-to-navigate environment. With powerful integrations to 200+ business systems, organizations can centralize operations while keeping the tools they already rely on. Advanced search and AI capabilities ensure that answers are fast, accurate, and permission-aware. Enterprise-grade security certifications like HITRUST, SOC 2 Type II, and ISO 27001 keep data safe, while a mobile-first design ensures frontline workers stay informed and engaged. Adoption rates regularly exceed 90%, and companies see measurable improvements in productivity, retention, and culture. Whether connecting a few hundred staff or a global workforce of hundreds of thousands, MangoApps helps bridge the digital divide, cut down app sprawl, and give every employee a clear, consistent experience—driving better outcomes for the business and its people.

Dialpad Sell offers a comprehensive AI-enabled sales outreach solution that empowers reps with real-time coaching, insights, and automation to accelerate the sales cycle. The platform provides live call transcription, sentiment analysis, and keyword detection, enabling sales teams to sharpen their messaging and handle objections effectively. Managers benefit from AI Playbooks and scorecards that optimize coaching and help improve individual and team performance. Dialpad Sell integrates with a wide range of CRM and business tools, including Salesforce, Zendesk, Hubspot, and Microsoft Teams, ensuring smooth workflow integration. Businesses experience significant improvements, such as a 50% increase in post-call efficiency, a 75% boost in coaching effectiveness, and a 22% reduction in rep turnover. Built on a secure, dual-cloud architecture, the platform meets stringent compliance standards including GDPR, HIPAA, and SOC 2. Its robust disaster recovery and 100% uptime SLA provide reliability for enterprises of all sizes. Dialpad Sell helps sales organizations enhance productivity, win more deals, and deliver exceptional customer experiences.

SharingCloud empowers businesses to modernize their offices with flexible, data-driven Smart Office technologies designed for hybrid work. Its Instant Suite® platform covers every aspect of workplace management, from meeting and desk reservations to visitor registration, signage, and real-time space analytics. With dedicated tools like Instant Mobile, GroomPad, SignPad, and Instant Guest, organizations can create more efficient and engaging work environments. The platform supports collective performance by making it easy to manage hybrid meeting spaces while also delivering modern communication through digital displays and signage. By collecting and analyzing building usage data, SharingCloud enables leaders to anticipate space needs and optimize resource allocation. Trusted by global enterprises, the platform currently supports more than 13,000 meeting rooms and 22,000 shared offices worldwide. Integration through open APIs ensures seamless connection with existing enterprise tools and mobile applications. With its proven scalability and global presence, SharingCloud helps companies reduce inefficiencies, improve workplace satisfaction, and future-proof their operations.

As companies expand, they often accumulate and record team knowledge in a disorganized manner. This information frequently resides in various formats such as documents, spreadsheets, outdated wikis, email conversations, and chat rooms. AllAnswered offers a unified platform that allows your team to effortlessly locate all necessary information. The preservation of mentorship and institutional knowledge is vital for the enduring success of any organization. It's essential to document the expertise of your top team members to ensure that everyone has easy access to these valuable practices. Implementing a tailored Questions & Answers portal guarantees that team insights are preserved, preventing the need to constantly recreate solutions. Relying on an outdated repository could lead to critical errors if team members depend on inaccurate information. A knowledge base that lacks trustworthiness holds minimal value. With AllAnswered, your team gains access to a contemporary Wiki editor and integrated workflow, simplifying the process of keeping your knowledge base current and reliable. Moreover, regular updates and community contributions can further enhance the quality and relevance of the information available to your team.

Streamline bookings, optimize your schedule, and drive growth with the first and only client experience platform purpose-built for appointment-based, self-care businesses. Boulevard empowers business owners and professionals alike to deliver personable, enjoyable experiences to their clients through online appointment scheduling, messaging, marketing, and payments that are simple, elegant, and reliable. Work smarter and scale faster with an easy-to-use platform that works as beautifully as you do. Visit joinblvd.com now to learn more and request a demo.

Notifications can be difficult. They require reliable, scalable, and observable infrastructure. End users must also be respectful and helpful. Drag and drop content blocks or add your custom code. Or a combination of both. You can trigger notifications based on user actions while still respecting their preferences as well as your rules. Access cross-channel statistics, including delivery status and engagement data, quickly and easily. You can prioritize your channels and use conditional logic and user preferences to control who sees what and when. With one API you can access client libraries written using the most popular programming languages. This allows you to deploy notifications faster and with cleaner code.

Unwrap is an innovative customer intelligence platform enhanced by AI that converts unstructured feedback from customers into meaningful insights. It collects data from multiple channels, utilizing its unique AI capabilities to analyze, categorize, and synthesize feedback, thereby providing essential insights on a regular basis. The platform includes an intuitive dashboard that automatically identifies significant insights and emerging trends, a feedback assistant enabling users to interact with AI for deeper analysis of their data, and real-time notifications for unexpected anomalies and threshold breaches. Additionally, it offers a feedback responder feature that communicates updates to customers regarding implemented solutions directly within the platform. Users can also take advantage of extensive reporting tools to translate insights into actionable strategies and expedite enhancements. Furthermore, Unwrap provides an API that facilitates seamless integration of diverse feedback sources, whether public, private, or custom-built, enhancing the overall user experience. This comprehensive approach ensures organizations can effectively leverage customer feedback to drive continuous improvement.

Dialpad Support stands as an advanced AI-driven contact center solution that equips agents with immediate resources to surpass customer expectations. By utilizing self-service virtual agents and AI chatbots, it addresses routine inquiries efficiently, which not only shortens resolution times but also allows human agents to dedicate their efforts to more intricate problems. The platform includes live coaching through AI-enhanced scorecards and actionable insights, facilitating managers in assessing agent performance, providing real-time assistance during calls, and fine-tuning workflows. With integrated Contact Center AI, it evaluates voice and chat sentiment to identify areas of friction, while user-friendly dashboards and immediate analytics monitor essential metrics like average handling time, customer satisfaction scores, and accuracy in forecasting. Furthermore, seamless integrations with platforms such as Salesforce, Zendesk, Microsoft Teams, Google Workspace, and HubSpot consolidate customer interaction history and data. Its dual-cloud infrastructure guarantees enterprise-level resilience, boasting a 100% uptime service level agreement alongside robust disaster recovery solutions, ensuring uninterrupted service for users at all times. Ultimately, Dialpad Support not only enhances operational efficiency but also fosters stronger relationships between agents and customers.

BasicOps serves as a comprehensive platform for team collaboration and project management, aiming to consolidate communication, tasks, and workflows within a unified workspace. By integrating features like chat, channels, task management, documentation, and file sharing, it enables teams to operate seamlessly without the need to toggle between various applications, thereby minimizing distractions and repetitive efforts. Conversations are linked directly to relevant tasks, files, and projects, empowering users to comment, collaborate, and monitor progress in context rather than through disjointed platforms. Teams have the flexibility to initiate projects using customizable templates, create prioritized task lists complete with subtasks and dependencies, and assign roles while ensuring clear visibility of deadlines and timelines. Additionally, it offers real-time feeds and notifications to keep users informed about ongoing activities, mentions, and modifications to tasks, which promotes cohesive teamwork and enhances overall project alignment. This interconnected approach not only streamlines workflows but also fosters a more productive and engaged team environment.

We offer more than digital signage software. We help our customers stand out from the crowd. CommandCenterHD is a SaaS solution that allows subscribers to create, schedule, and publish multimedia content to screens and tablets. The solution is suitable for all industries. It includes 24/7 support and training, as well as design and creative services.