Best Communications Software for BroadConnect Team-One

G Suite has just gotten better -- Google Workspace (previously G Suite) is now available. All the tools you need to accomplish anything, all in one place. Google Workspace is an integrated workspace that's easy to use. It allows you to spend less time managing your work, and more time actually doing it. Google Workspace helps you focus on what's most important and lets you let Google do the rest. It uses best-in-class search technology and AI to help you work smarter. You can work from anywhere and on any device, even offline, with tools that help you integrate, customize, extend, and adapt Google Workspace to your team's needs. All Google Workspace plans offer a customized email for your business, similar to G Suite. It also includes collaboration tools such as Gmail, Calendar and Meet, Chat. There are many plans available that can be tailored to your business's needs. Find the right plan for your business on our pricing and plans page.

Zendesk helps you create exceptional customer experiences. Zendesk, a leading provider of software and solutions to improve customer relationships, empowers businesses to become more reliable, flexible, scalable, and adaptable. Zendesk's products include Support, an integrated customer service solution; Chat, chat, and messaging tool; Talk and call center software; Explore to analyze and report; Inbox, shared team mailbox; Guide, a knowledgebase and self-service solution; and Connect + Outbound to support proactive campaigns.

We unleash human momentum with collaboration, connectivity, and communications technology. All business is human—and when custom technology empowers human ingenuity, people and companies thrive. High performing teams do more, achieve more, and win more. Companies become agile, efficient, and resilient. Our team takes pride in making technology easy and cost effective. We love what we do—and it shows in the way we partner with you, from our first conversation to ongoing post-install support. Working with over 30,000 customer locations in 65+ countries, we deliver straightforward, secure, and scalable global managed services and advanced collaboration and communications solutions. Together let’s build your human momentum.

CX-E can be deployed on-premises and in the Cloud. It integrates seamlessly with all major communication platforms, including Avaya and Cisco, Microsoft, Mitel and NEC. This allows for seamless integration with any telephony or email infrastructure. High-quality functionality with end to end voice message encryption. Single number reach, mobile application, smart call forwarding and separated business & personal communication, inbound call screening, mobile protection, and many more. It combines voicemail, email, fax, and other communications into one inbox. Secure messaging, text-to-speech, voicemail transcription and text-to-speech are all available. Speech enabled, hands-free/eyes-free access to email, voicemail, calendar, and fax. To play an informative personal greeting, federated presence can be used to access the calendar. Multiple attendants, speech recognition interfaces, greetings to different departments, multilingual interfaces and scheduled messages are all supported. Automated outreach can be done via text messages or telephone calls.