Best Chatbot Software for Microsoft 365

SysAid is the next-gen of ITSM, a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional service – automagically. This delights employees with a reliable, easily accessible, and incredibly convenient service experience. Frees up admins so they can focus on more strategic tasks. And liberates organizations to unleash their true potential.

Theum is cutting-edge software that fuses advanced knowledge management technology with generative AI capabilities to create an unparalleled platform for automating and controlling your organization’s knowledge processes and at the same time maximizing the value of your knowledge assets. Theum enables you to: - Streamline and automate complex tasks such as aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from diverse knowledge silos - Provide instant access to the precise, detailed knowledge required for any task via advanced, multilingual semantic search bolstered by a unique, intelligent context guidance system - Equip users with the full analytical and generative power of ChatGPT, seamlessly integrated into your knowledge and available for immediate use - Enhance knowledge quality and efficacy by analyzing user engagement, access trends, emerging needs, knowledge hot points, and more - Mitigate scalability issues in AI development and the compliance risks of unmonitored knowledge flows and the accidental use of unauthorized knowledge

Qualified is the #1 pipeline generation platform for revenue teams that use Salesforce. With the Pipeline Cloud, Qualified helps leading B2B companies like Autodesk, GE Healthcare, and VMWare tap into their greatest asset — their website — to identify their most valuable visitors, uncover signals of buying intent, shape sales and marketing campaigns, and instantly start sales conversations. Powered by the Xforce platform, Qualified is uniquely designed for Sales Cloud customers to generate pipeline, faster. Conversations: Qualified Conversations is the B2B conversational sales and marketing solution that allows sales teams to turn valuable website visitors into instant pipeline by avoiding form fills and qualifying them through real-time voice, video, and chat conversations right on the website. Signals: Qualified Signals is the account-based buyer intent solution that delivers more pipeline by identifying buyer interest and intent that enables sales and marketing teams to build targeted account lists based on high intent, reach out to the right prospect at the right time, and personalize their outreach through sales engagement, marketing campaigns, and conversations on the website.

Flow XO, a powerful automation tool that allows you quickly and easily to build amazing chatbots that allow you to communicate with customers on a variety of sites, applications, and social media platforms. Chatbots are computer-generated applications that can have a virtual conversation with humans in a way that doesn't feel like they're talking to a machine. Chatbots should not pretend to be human but act like one. Chatbots can be used as a front door to your business. They provide a friendly and easy way for customers to ask questions or request information, rather than searching through websites or filling out traditional online forms. There are so many possibilities. Customers of Flow XO have created a variety chatbots that can complete a variety tasks to help them communicate better with customers.

XOR AI platform allows businesses to hire blue-collar workers at a cost of $500 per hire Modern AI technology connects candidates directly and engages them via job boards. Our costs are lower than those of the competition because the entire process is fully automated. We can deliver blue-collar workers at your door for as low as $500 per hire in less than five days. XOR will recruit, pre-screen, and then schedule the best candidates to interview with your recruiter/hiring manager. Our costs are lower than other companies because the entire process is fully automated. XOR's AI contacts candidates and engages them proactively, taking into consideration the location and the requirements of the position. To help our clients hire the best workers, we use non-conventional sources. Our system syncs with the hiring manager's or recruiter's calendar to automatically schedule prescreened candidates for interviews within 2 days of launch.

Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.

Accelerate sales and streamline service delivery with OnceHub's cloud-based online appointment scheduling and digital engagement platform. It makes light work of scheduling and managing meetings by allowing prospects and customers to book times that suit them and you team, right from your website or a hosted booking page. Pre-meeting information collection, lead qualification, routing, reminders, and follow-ups are automated, so your business is there to meet and greet everyone 24/7, even if your team isn't. You can also expect: • Pre-designed, customizable booking page templates and themes for embedded chatbots and forms • Native and third-party integrations to all widely used calendars, video conferencing tools, CRMs, and more • Resource pooling for improved efficiency when fielding meetings across teams of any size or location • Chatbots and interactive forms to replace static contact forms and traditional lead capture tools • Options to switch to live chat and instant video calls when the opportunity is too good to risk on a future-dated meeting • Analytics to identify trends and engagement rates, as well as manage team performance • Security in line with global regulations on privacy and data protection

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for your knowledge source, and provide AI-powered live chat support. All Features Chatbot Studio Create & Manage Multiple Bots Pre-built Bot templates Dynamic Bot Notifications Chatbot Approval Management Knowledge AI GPT (Connect Website, SharePoint, PDF, etc) AI-powered Shared Live Chat Inbox App Workflow Builder Multi-Step App Workflows App Workflows Marketplace 100+ App Integrations On-prem App Connector for Bot Bot Training, Testing, Logs, and Advanced Analytics Chat Channel Integration (e.g., Teams, Slack, Website) MFA RBAC

Botsplash, a B2B, multi-channel conversation platform, connects businesses with their customers through a single web-based platform. Botsplash helps companies increase efficiency, generate more quality leads, and achieve higher sales. Our platform is powered by Machine Learning/NLP modules that allow for automated responses, routing and escalations, as well as live chat or SMS text. It is the perfect combination of live chat and automated bots.

You can access all the information you need about customers using voice and text commands. All the information you need about your customers, both from internal systems and online, is available in one place and on demand. Eliminate thousands hours of research for your prospecting teams and customer experience teams. In seconds, you can know what's happening in your region or across your product line. Reminders for thanking a loyal client, following up on late bills, preparing for an upcoming event, adding notes for a previous meeting, etc. CRM implementations are often hampered by bad or incomplete data. Sales Assistant allows you to collect as much information about your customers in one place, and maximize your CRM investment. Integrate complex logic across systems. Bring SaaS data to your own apps, intranets, and portals. One API for your corporate applications.

Rezolve.ai is a GenAI-enabled employee support and engagement solution that integrates with Microsoft Teams, elevates employee experience, unlocks enterprise knowledge, and unleashes digital dexterity for enterprises. Rezolve.ai AITSM elevates employee experience, unlocks hidden enterprise knowledge, and unleashes digital talent, making it an indispensable tool for organizations looking to enhance their IT capabilities and drive innovation. Benefits of Rezolve.ai: • Enhance your service desk efficiency • Elevate your employee satisfaction (ESAT) and wait time • Provide support 24x7 • Eliminate Enterprise Friction • Increase Employee Productivity • Boost your ROI • Unleash digital dexterity • Engage your employees via MS Teams

Never miss a lead on your website. Chatbots and live chat can be used to reply 24/7 with friendly conversational messages. Adding a bot to your website is easy and quick with Continually. Potential customers expect an instant reply. Chatbots allow you to capture leads by automatically replying, even if you're not in the office or in another time zone. Drag and drop bot builders make it easy to create complex bots quickly. You can reply to messages in our inbox or take control of bot conversations. Customers can book meetings at a time and place that suits them both, without you having to lift a finger. Connect incoming leads with your CRM, email list, and more. Use our Wordpress plugin or our embed code to add our code to your site.

Chatsimple, powered by AI, is a copilot that sits beside your website visitors. Create the best AI copilot for every visitor. Engage every visitor and provide them with a VIP experience. Instantly guide visitors to the correct products & case study. Change the way customers interact with your site. The most intuitive search engine to suit your business. Engaging potential buyers in a proactive manner. Take down the visitor's details and determine their needs. Summary of insights on customer issues and needs. Personalized responses to help you make quick and informed decisions. Get a personal sales agent to manage your website. Convert visitors into customers while you sleep. Support for 175+ languages. 24/7 high-quality responses across multiple channels. Engage in conversation to increase the lifetime value of your customers. Chatsimple will help you at any time to ensure that you are able to focus on your customers and deliver consistently.

A managed service specifically designed for bot development. Create intelligent, enterprise-grade bots that enhance the customer experience and keep you in control of your data. You can build any type of bot, from a Q&A bot or your own branded virtual assistant, to quickly connect your users with the answers they require. By easily integrating Cognitive Services, you can create a bot that can interact with users naturally. Open-source SDK and tools are available to help you build, test, publish, and publish your bot on Azure. Your bot can be deployed to popular channels wherever your customers interact. You can create your own virtual assistant with solution accelerators. Integrate bot service across multiple communication channels to reach more people, more often. You can use bots on your website, apps, Microsoft Teams and Skype.

This software is the most advanced to implement a conversational strategy. Our clients are engaged and convinced. No programming skills required. It is intuitive and easy to use, allowing users to create and manage bots easily. Our software is the result of over a decade of research in artificial intelligence. It allows you to create and manage bots in the most intuitive way possible, thanks to an intuitive interface. Its natural language processing algorithm creates a natural conversation with users. All of our bots comply with GDPR. The chatbot building platform is available as a self-service mode. This allows you to create your chatbot independently, without needing to code! Our intuitive bot management system makes it easy to integrate your bot into your website or mobile app.

A platform that is easy to use and doesn't require any code. It allows anyone to create their own bots, digital assistants, and automated work tools via communication channels such as Messenger, Microsoft Teams, Workplace, and Workplace from Facebook. You can easily build apps, automate workflows, and integrate processes into communication channels. This platform is trusted, secure, and scalable. Our simple-to-use bot-building platform allows you to create work and productivity tools without having to write a single line of code. Too many companies and organisations have had their work style changed over the years to accommodate rigid and inconsistent business systems. We believe this shouldn't be the case. You should be able build tools that fit your business needs, operational processes, and culture. In a matter of minutes, you can create and launch custom bots and automation tools.

It is easy to get lost in the shuffle of AI trends and buzzwords. You need a map to help you navigate the world of AI. Your company must know how automation can best benefit your bottom line, employees productivity, and the customer experience. Verint AI Blueprint™ allows you to determine which conversational AI use case will generate immediate ROI and long-term enterprise value. AI Blueprint, which is a team of experts from Verint, generates a roadmap to ensure your automation's continued success and improvement. It also highlights business opportunities based upon your customers' data. AI Blueprint will help you navigate the process of building enterprise-grade chatbots and conversational AI. While it's easy to believe in AI, without proper planning, you run the risk of launching conversational AI initiatives that don't address your customers' needs.

It will be a relief to know that you don't need to spend six years creating an AI assistant, which could impede your progress in other areas. You don't have the luxury of accepting a basic bot that has answers copied from another business. Our platform allows you to create your own AI assistant. It can answer 85% of the most common questions in your industry and you can choose which ones to live with. Your team will be able to spend more time on their work, which will allow you to create new features for your AI assistant. These features will allow your company to interact with thousands of customers 24/7 using conversational AI. You will discover more about yourself and your Reef dashboard as you dive deeper. We are there to help you manage all technology and assist you in improving and improving your AI.

Cognitive assisted smart intelligent employees (CASIE), a chatbot that uses cloud-based technology to assist employees and provide training and assistance, is a cloud-based chatbot. It uses the enterprise's knowledge and services to provide training and support for your employees. This chatbot is integrated with your company's project management platforms, social channels, and database. It uses intelligence and cognition for real-time support and information for employees. CASIE can integrate with Facebook, MS Teams and Slack. It also supports collaboration platforms such as WhatsApp, Skype, WhatsApp, Skype, and many other social media platforms. The platform is available to business owners for training their employees and increasing employee autonomy at work without affecting existing operations. CASIE's system records the intent of users and responds to it according to the context of questions asked in chatbot. Your employees will be able to spend more time on productive work by having quick access the right answers.

Nuvento, a New Jersey-based chatbot services company, develops chatbots economically to meet your organization’s knowledge management, customer service, and other business needs. Our chatbots can enhance your enterprise's communication capabilities and personal assistance capabilities. They communicate with users in real-time using natural language, allowing users to solve their queries by themselves. Chatbots are designed to understand the user's intent and respond to customers or employees based on data stored within the enterprise. Nuvento's chatbot expertise gives us the edge to help your company solve real business problems through simple AI chatbot solutions. Chatbots allow retailers like yourself to make the most of conversational commerce. Chatbots that we create can be used to allow your customers to interact with you. They can also get basic customer support and purchase advice.

R Systems' goal is to help organizations identify and mitigate customer journey hindrances. This is done by using the power of AI, data analysis, natural language processing (NLP), and deep neural networks (DNN). Understanding the essence of customer experience will help you improve the way customers respond to your brand in terms engagement, loyalty, retention. To gain actionable insights and make informed decisions about retaining and acquiring customers, organizations need accurate data and metrics. Our data analytics framework will allow you to improve First Contact Resolution (FCR), reduce customer effort and optimize self-service options. It can also help you manage seasonal spikes in demand. Your customer experience will improve with every interaction when R Systems is on your side. Our services allow you to collect data from customer interactions to gain insight into behavior.

Empowering enterprise teams with the ability to create, manage, and scale engaging chatbots. Chatbots can be used to guide customers and increase sales. Rentokil Initial increased their customer's experience with Bessie, a chatbot that can handle queries, quotes, customer service requests, and other customer service inquiries 24 hours a day. EBM provides the tools and operating model to efficiently manage, monitor, scale, and continuously improve your chatbot program to achieve the best business results. Collaborate with other teams to improve chatbots. To drive user satisfaction and business goals, identify and track high-impact content areas. Supervised learning of misunderstood answers. Omni-channel: Chatbots can be deployed wherever customers are. Our API-first approach allows seamless integrations with your backend platforms to manage your customer chatbot journey.

Geomant can integrate with your existing technology to improve your customer experience. We unlock the potential of your contact centre through cloud-based solutions, seamless integrations, and other innovative methods. A fully-featured, cloud-based contact center system. Cloud-based infrastructure allows users to access all functionality without the need to invest in a hardware environment or licenses. Subscription-based pricing allows you to scale licenses according to your business usage. This means that you don't have to purchase more licenses than you actually need. It can be installed in as little time as a few hours. This allows you to quickly reap the benefits from adding a chat solution into your environment. Digital and social channels, in queue and scheduled callback, call recording and many other features. Wallboards and agent desktops can benefit from historical and real-time performance management. Microsoft Teams offers robust contact center capabilities that provide an omnichannel experience.

Autogon is an AI and machine-learning company that simplifies complex technologies to empower businesses and provide them with cutting-edge, accessible solutions for data-driven decision-making and global competitiveness. Discover the potential of Autogon's models to empower industries and harness the power of AI. They can foster innovation and drive growth in diverse sectors. Autogon Qore is your all-in one solution for image classification and text generation, visual Q&As, sentiment analysis, voice-cloning and more. Innovative AI capabilities will empower your business. You can make informed decisions, streamline your operations and drive growth with minimal technical expertise. Empower engineers, analysts and scientists to harness artificial intelligence and machine-learning for their projects and researchers. Create custom software with clear APIs and integrations SDKs.