Best Call Recording Software for Windows of 2024

Calibre is the best-in-class call recording tool that transforms captured interactions into decision-enabling information. Calibre is a reliable and fully-featured business improvement tool that improves performance, productivity and customer satisfaction. It also minimizes risk, lowers operational costs and increases profitability.

Intelligent Recording offers a variety of hardware and software platforms to meet your needs, from recording basic calls to providing a complete system that records and assists in staff training and development. Intelligent Recording offers the best solution for your business, whether you are recording analog lines, SIP trunk recording, PRI/BRI recording or digital station-side recording. Our products are suitable for businesses with a single location or large national chains that require centralized storage and reporting. Call Tracker Call Recorders are a cost-effective and simple solution for small businesses. We've developed a range of stand-alone call recorders by integrating our proven Call Recording Technology with your local network. These recorders meet the price and performance targets for even the smallest businesses.

Just like a smartphone is more than a device that makes and receives calls, Yo telephone systems are packed full of cutting-edge features that will not only improve your communication efficiency but also maximize your customer experience. All of our services can help you increase your business' success, from feature-rich business phones to user friendly marketing tools. Our business telephone systems go beyond a simple business phone number. They can track missed calls, integrate your CRM with your business phones, and record all calls in the cloud. Cordless calls can be made from any location with 100% coverage.

CallSource - Own Every Prospect. CallSource is the most technologically-enabled business performance platform that maximizes our clients' revenues, profits, and brand reputation. CallSource was the first to offer call tracking and has since become a leader in actionable analytics. CallSource provides insights to help clients solve, strategize and implement solutions. CallSource has been recording and analysing over one billion phone calls since 1991. We provide cost-per-lead analysis and sales conversion percentages as well as sales recapture solutions and training and coaching solutions for thousands of businesses across the United States, Canada, and Australia. CallSource is a business that believes in improving the performance and accomplishments both of our clients as well as our employees.

Grptalk is an audio conferencing application that allows you to talk to a group from anywhere and at any time. Entry of PINs, delaying joining times, zero member visibility and call drops are all possible. These problems have plagued traditional conference calling for far too long. It took courage, solid planning, and a team dynamic to develop a solution that would simplify conference calls and solve all problems associated with traditional conference calling.

Voxida is built to meet your needs, adapt to your work-flow and efficiently record, monitor and report on your calls. The Voxida Software Suite is the primary Voxida Software Suite. It includes all the tools you need for recording calls. The Voxida software suite lets you automatically record all calls at any time, either on demand or according to a schedule. Voxida is used by most organizations to record all calls, digital or VoIP, intercom, or radio conversations. This can be used for long-term archival or immediate playback. Voxida allows for complete flexibility in telephone recording. You can record 100% of calls on all lines, certain extensions on a schedule, or certain phones on demand without extra cost with Voxida. Accurate Always Inc. engineers and supports the Voxida systems. Based in California's Silicon Valley, they provide efficient, managed communications recording solutions that fit within existing work-flows and telecom infrastructures. Accurate Always helps call centers, healthcare and governmental organizations catalog voice and video interactions so they may use this intelligence to continuously improve their operations and positively impact their bottom-line.

A simple way to evaluate the quality of voice and text-based customer interactions can improve customer satisfaction, agent effectiveness, and compliance with legal requirements and security concerns. Quality control is key to customer engagement. Integrating quality monitoring with recording, survey and survey capabilities allows you to identify the most appropriate interactions and evaluate agent performance. You can also capture real-time customer feedback in order to gain insight into both business issues as well as contact quality. You can easily record, playback and pause both desktop and two-sided voice interactions. Recording provides valuable insights into customer experience and can help agents improve their quality and performance. Robust evaluation tools provide insight into the customer experience and help agents improve their quality and performance. Alvaria Recording can record screen and voice sessions and then be evaluated.

FCS Voice is an analog-based gateway platform that handles voice and digital messaging. It is also a session initiator protocol (SIP). Users can manage voicemails, fax messages and guest check-in/check-out with FCS Voice. FCS Voice makes it easy to keep up-to-date with room status updates. FCS Voice includes an auto attendant function that allows users to transfer unassisted calls directly into a specific extension or department.

We offer our customers invaluable advice and planning services in today's fast-paced business environment. TC&C's goal to help customers achieve measurable results efficiently and effectively is our goal. To find the best solution for a business problem, it is important to be open-minded and consider all possible delivery options. Our many years of experience in implementing unified communications systems, combined with technical knowledge and innovative solutions, are put to use for the benefit our clients. We help plan technology solutions delivery or provide practical advice to solve specific problems. TC&C provides top-quality installation services to our customers to support the systems we sell. Our installation services ensure that customers are able to configure their applications correctly.

We understood what interviewers needed to improve their data collection and productivity without compromising data quality. We created PRO-T-S®, a predictive dialing system that seamlessly integrates your interviewers, CATI and telephony operations. PRO-T-S is modular telephony system with seamless connectivity to many CATI systems. It can also be customized to meet your specific phone room needs. Multiple dialing modes are user-variable, accessible from multiple locations, projects and CATI interfaces. PRO-T-S can be paid off in less than a year and sometimes as quickly as six months. PRO-T-S can help you increase productivity, revenue, and profits by lowering the system cost and increasing labor savings.

Netlogic TEC is dedicated to providing high-quality software products for our clients. Our products incorporate the most recent technological advances, ensuring that our customers enjoy Excellence in the application. All of our software can be integrated with each other and can also integrate with third-party software via special Middleware functions. I-Bill, a web-based solution, helps organizations monitor and control their telecom spending. i-Call automates the dialing of multiple telephone numbers. i-Connect is a flexible PBX system for small businesses that needs to be able to adapt to their changing and growing requirements. We believe that any job should be done right. Our goal is to not only satisfy customers but exceed their expectations in all aspects. Our business ethics are based on honesty, integrity, and perfection.

TalkHelper Skype Call Recorder is a reliable, well-designed utility that records Skype calls in high quality on Windows. It also allows you to easily save and manage your Skype voicemails, video messages, and voicemails. This makes it a must-have Skype addon for personal and business use. It comes with a 7-day free trial and has no functional limitations. TalkHelper's Skype recorder allows you to record Skype video calls and screen shares professionally. It stores in AVI files with XVID codec support. TalkHelper records inside Skype. This allows you to save every frame of a Skype call, regardless of whether it is in a full screen, floating or normal window. TalkHelper Skype recorder makes it easy to save Skype voicemails or voicemails. Just one click and your Skype voicemails will be saved in media folders.

Call Saver®, Pro™, allows you to save, sort and retrieve recordings from your phone calls on your computer. This program is great for individuals, small businesses, and anyone who needs to keep track of telephone conversations. You can save your telephone conversations to your notebook or desktop computer. You can instantly e-mail or upload conversations at will, eliminating the need to use bulky cassette tapes. You can instantly access your conversations from any location, whether it's in the office, field, or courtroom, by creating folders or directories on your network drive or hard drive. You can also manually or automatically record them. Compatible with almost any corded phone or PC. Recorded files are automatically time and date stamped. You can archive recorded files to any network drive. Automatically saves recordings to WAV files. Register online easily (requires an Internet connection). Instant replay of the last minute of a call. Compatible with all Windows operating system.

You can evaluate and optimize your people, processes and technology. Managers can search, download, and analyze information in real-time or using historical data. This allows for quick, secure access of recorded interactions. Monitor interactions to assist training and assist agents with quality assurance and compliance with policy/scripts. OnviCord PRO provides easy, browser-based access that allows you to quickly and easily monitor and manage recorded calls. Contact centers that have unassigned workstations are able to associate calls with individual logins. Users with access rights can turn the recorder off and on at their desktops. Search and playback of exported recordings can be done outside the network or central server.

It is difficult and constantly changing to balance the goals of both the business and the customers. To enable organizations to provide consistent, high-quality service while remaining efficient and profitable. Enghouse Interactive offers a variety of workforce optimization tools, including call and screen recording, speech analysis, workforce management, performance metrics and score cards, cost analysis, and reporting tools. These tools are highly scalable and modular, allowing you to choose the level that best suits your needs for continuous performance improvement. A strong brand reputation is built by providing high-quality customer services. In our recent survey 60% of respondents stated that they would not do business with a brand if they received poor customer service. Businesses should focus their efforts on providing superior customer service.

TalkHelper's Skype recorder allows you to record Skype video calls and screen shares professionally. It stores in AVI files with XVID codec support. TalkHelper records inside Skype. This makes it possible to save every frame of a Skype call, regardless of whether it is in a full screen, floating, or normal window. Skype audio calls can either be saved as MP3 or WAV files with stereo or mono options. TalkHelper Skype recorder makes it easy to save Skype voicemails or Skype video messages. With one click, Skype voicemails will be saved to media files on your local hard drive. You can then review/playback them using media player at any time.

Founded in 2006, PamConsult is a company headquartered in Germany that creates software called Pamela. Pamela has a free version and free trial. Pamela is a type of call center software, and provides features like call scripting, Reporting/Analytics, and real-time chat. The Pamela software product is Windows software. Product pricing starts at $20.00/one-time/user. Pamela includes online and phone support support. Some competitors to Pamela include BDM Voice, Ameyo Engage, and Eclipse CMS4.

Callcruncher is an intuitive, affordable and powerful Call Intelligence platform. Our platform provides a unique way to manage the call accounting, reporting and analytics. It also tracks, rates, rates, and records call data. This is a great tool for small, medium, and large clients. Callcruncher integrates your VoIP solution into client decision-making and productivity applications, which facilitates client retention and new client acquisition. Manager can communicate with agent via voice, unbeknownst of customer, and assist with sales and service issues. Your VOIP solution is integrated into the client's decision making process and productivity applications. Agents are able to recognize the source of calls and provide additional information and scripting assistance. Agents can capture more clients by making better use of their time. Increase revenue and address customer service issues more effectively