Find and compare the best Artificial Intelligence software for Microsoft Dynamics 365 in 2026
Sort:
Use the comparison tool below to compare the top Artificial Intelligence software for Microsoft Dynamics 365 on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
-
1
Insider One
Insider One
Insider One serves as an AI-driven platform for customer engagement and omnichannel marketing, seamlessly integrating customer data, personalization, predictive intelligence, and journey orchestration into one cohesive system. This allows marketing teams to provide immediate and tailored experiences across various channels, including web, app, email, SMS, WhatsApp, push notifications, and site search, all without the need to toggle between different tools. By analyzing customer behavior, it can foresee interests and subsequent actions, which empowers marketers to accurately segment their audiences, initiate automated journeys, and enhance campaigns using real-time AI that predicts needs while boosting engagement and conversion rates. Additionally, the platform features a built-in Customer Data Platform (CDP) that integrates data from over 100 connectors, forming unified customer profiles for customized messaging and insightful recommendations. Users are equipped to craft and automate interconnected experiences using a visual canvas that incorporates triggers and conditions, allowing for A/B testing and the initiation of personalized interactions, thus enhancing overall marketing effectiveness. Moreover, Insider One's adaptability ensures that it can evolve alongside changing customer preferences, further solidifying its value in the dynamic landscape of digital marketing. -
2
Kavida.ai
Kavida.ai
Kavida.ai serves as a sophisticated platform for knowledge management and workspace collaboration, leveraging artificial intelligence to assist users and teams in seamlessly capturing, connecting, and contextualizing their information all within a single notebook interface. By eliminating the need for manual tagging, folders, and scattered documents, it efficiently processes notes, research materials, documents, links, and conversations, employing semantic AI to construct a comprehensive knowledge graph that highlights interconnected concepts. This innovative system not only generates summaries automatically but also provides relevant insights in real-time as users engage with their projects, thereby alleviating cognitive burden and enhancing the ease of locating and reusing information. Furthermore, it enables natural language querying, allowing users to pose inquiries regarding their knowledge base and receive succinct AI-generated responses complete with references to the original context. Additionally, Kavida.ai includes versatile tools designed for outlining, brainstorming, planning, and project tracking, which are tailored to accommodate the unique workflows of each user, ensuring a personalized and efficient experience. The platform ultimately aims to transform the way individuals and teams interact with their knowledge assets, fostering better collaboration and productivity across various tasks. -
3
nava Ai
nava Ai
nava Ai represents a digital intelligence platform powered by artificial intelligence, specifically tailored for manufacturing and distribution sectors, designed to integrate various data sources, including ERP, CRM, finance, sales, inventory, and operational data, into a cohesive single source of truth. This platform enables teams to transition from disparate systems and outdated dashboards to a dynamic, predictive intelligence framework that enhances decision-making speed, clarity, and confidence. By transforming intricate data into comprehensive visibility across the organization, nava Ai eliminates the need for custom coding, lengthy implementations, and substantial IT expenditures. Rather than merely reflecting past events, nava Ai continuously scrutinizes data, forecasts potential outcomes, and offers actionable insights to preemptively tackle issues as they arise. Additionally, it fosters real-time visibility into business operations, automated decision-making, and margin enhancement, while also facilitating capacity planning and scalable growth; ultimately aiding organizations in proactively managing demand shifts, pinpointing inefficiencies at an early stage, aligning resources with anticipated future requirements, and minimizing the need for reactive problem-solving efforts. By leveraging nava Ai, businesses can not only streamline their operations but also position themselves for sustainable success in an ever-evolving market landscape. -
4
Axiamatic
Axiamatic
Axiamatic serves as a control platform rooted in artificial intelligence for enterprise transformation, aimed at empowering transformation teams to visualize, make decisions, and take action throughout the intricate steps of complex initiatives. It perpetually constructs a shared context by mapping live program activities, resulting in a continuously updated digital twin that documents every decision, reasoning, dependency, artifact, and signal as the work progresses. By assimilating and evaluating both structured and unstructured data from various sources such as enterprise systems, documents, tickets, workshops, conversations, and meetings, it generates a Living Context Graph that ensures comprehensive program context remains accessible, rather than merely reducing the reality to static status reports. Furthermore, specialized transformation agents identify structural issues as they arise, addressing concerns like translation loss, cross-stream drift, scope changes, overlooked requirements, conflicting dependencies, misaligned stakeholders, and resistance to change that may develop over time. This proactive approach allows teams to stay ahead of challenges and adapt their strategies effectively. -
5
Girikon AI
Girikon AI
Girikon AI stands out as a premier provider of sophisticated Agentic AI solutions aimed at revolutionizing customer interaction and enhancing business processes. Our all-in-one Unified AI Agent Platform empowers organizations to streamline communication and automate workflows across various channels, including voice, SMS, WhatsApp, email, web chat, and more—all from a single intelligent interface. Designed specifically for contemporary enterprises, Girikon AI seamlessly integrates with top-tier CRM and business systems such as Salesforce, HubSpot, Microsoft Dynamics, and ServiceNow. This integration allows companies to provide personalized, round-the-clock customer support while simultaneously minimizing operational expenses. Utilizing cutting-edge natural language processing, workflow automation, and real-time integrations, our AI agents efficiently manage customer service inquiries, facilitate sales, schedule appointments, qualify leads, and optimize internal business operations with remarkable speed and precision. This comprehensive approach not only enhances customer satisfaction but also drives overall business efficiency. -
6
Kapiche
Kapiche
Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey. -
7
Vocalcom
Vocalcom
AI-Powered Cloud Contact Center Solution. It powers innovative, personality-based routing. It also manages multichannel customer interactions in one conversation. Vocalcom is the world of digital engagement and artificial Intelligence (AI), where live agents are seamlessly integrated into the customer interaction flow. All customer interactions can be managed in one conversation. The new generation of cloud contact centre platform that integrates with existing systems and supports ALL channels. Vocalcom's intuitive user interface increases productivity and allows companies to weave all of their customer interactions across all channels into continuous conversation threads. This allows them to reduce customer effort while strengthening customer relationships with each interaction. Amazingly simple, adaptable, and powered by AI Keep the conversation going. All customer interactions, including chat, email, text message, phone, and social media, are available in one place. -
8
Sitecore
Sitecore
Take control of your entire content lifecycle with Sitecore Content Hub, which offers a comprehensive solution for managing every facet of your marketing content across various channels. This integrated platform provides a centralized location for all your digital assets, media, product information, and other content types. Maximize the power of personalization while effectively managing the content that drives it. Utilize advanced artificial intelligence (AI) and machine learning for efficient content tagging and classification. The system works seamlessly with Sitecore's CMS and commerce solutions, ensuring a smooth user experience. You can plan, schedule, and streamline your content production process through a well-structured methodology. Say goodbye to the hassle of searching through numerous systems to locate the materials you need. Instead, consolidate all your marketing resources within a digital asset management (DAM) solution that perfectly integrates with your CMS. While a robust content management system (CMS) is essential, Sitecore® Experience Platform™ (XP) elevates your capabilities further by incorporating customer data, analytics, and marketing automation tools. This allows you to guide customers along their journey with tailored content that meets their unique needs and preferences, enhancing their overall experience. With these powerful tools at your disposal, your marketing efforts will become more efficient and impactful than ever before. -
9
Cirrus Contact Center
Cirrus
Regardless of the size of your contact center, Cirrus Contact Center offers a comprehensive cloud-based solution designed to elevate your customer service experience to new heights. With a pay-as-you-go model, you can start reaping the benefits of Cirrus Contact Center without delay. We collaborate with you to tailor your customer experience, ensuring that it aligns with your specific needs. Our solution is customized to fit precisely what you require, allowing you to select the necessary features and seamlessly integrate them into your current setup. Your customers will instantly notice the enhancement in their interactions with you. Additionally, our cloud-based recording eliminates the need for costly call and contact recording systems, as we securely store your interactions in the cloud, making them accessible from any location and on any device. This means you can manage your customer interactions with greater efficiency and convenience than ever before. -
10
Conectys
Conectys
Conectys stands out as a premier global business process outsourcing (BPO) firm that offers specialized and award-winning solutions designed to cut costs and accelerate market entry for its clientele. The organization merges skilled multilingual teams with established methodologies and advanced technologies to provide unparalleled User Generated Content (UGC) moderation and Customer Experience (CX) services, including call center support, technical assistance, and virtual assistant offerings in more than 35 languages, available around the clock. At the heart of its operations is ConectysOS, the company's proprietary Contact Center Software as a Service (SaaS) platform, which has been recognized as a finalist for the Automation Project of the Year. This platform includes essential features such as quality monitoring, workforce management, and real-time analytics, all provided at no extra charge to clients. For businesses worldwide confronting issues like rapid growth and market upheaval, Conectys proves to be a reliable BPO partner that not only minimizes costs but also enhances the speed of service deployment, ensuring that clients can navigate challenges effectively and efficiently. Furthermore, the company’s commitment to innovation and excellence positions it as a leader in the industry, consistently adapting to the evolving needs of its clients. -
11
ConverSense
Sensiple
Transforming customer interactions into seamless conversations is essential for success. Integrating AI into your customer engagement strategy while retaining the essential human element requires a unique set of skills, which we, at Sensiple, have honed over twenty years in the field of customer experience. Our ConverSense solution leverages our extensive contact center knowledge along with the robust AI features provided by leading cloud platforms such as Google Cloud Platform and Amazon Web Services. This powerful combination equips your agents with a comprehensive framework designed to cultivate enriching customer experiences. ConverSense consolidates all necessary tools into a single, intuitive platform, enabling you to meet and exceed your customer experience objectives with significantly less strain on agents, supervisors, and, crucially, your customers. In an era where tech-savvy consumers demand tailored and hassle-free interactions, maintaining their satisfaction is paramount, and being accessible across multiple channels is vital to keeping them engaged. Providing such an experience not only enhances customer loyalty but also drives long-term business success. -
12
CognitiveScale Cortex AI
CognitiveScale
Creating AI solutions necessitates a robust engineering strategy that emphasizes resilience, openness, and repeatability to attain the required quality and agility. Up until now, these initiatives have lacked a solid foundation to tackle these issues amidst a multitude of specialized tools and the rapidly evolving landscape of models and data. A collaborative development platform is essential for automating the creation and management of AI applications that cater to various user roles. By extracting highly detailed customer profiles from organizational data, businesses can forecast behaviors in real-time and on a large scale. AI-driven models can be generated to facilitate continuous learning and to meet specific business objectives. This approach also allows organizations to clarify and demonstrate their compliance with relevant laws and regulations. CognitiveScale's Cortex AI Platform effectively addresses enterprise AI needs through a range of modular offerings. Customers can utilize and integrate its functionalities as microservices within their broader AI strategies, enhancing flexibility and responsiveness to their unique challenges. This comprehensive framework supports the ongoing evolution of AI development, ensuring that organizations can adapt to future demands. -
13
Tune AI
NimbleBox
Harness the capabilities of tailored models to gain a strategic edge in your market. With our advanced enterprise Gen AI framework, you can surpass conventional limits and delegate repetitive tasks to robust assistants in real time – the possibilities are endless. For businesses that prioritize data protection, customize and implement generative AI solutions within your own secure cloud environment, ensuring safety and confidentiality at every step. -
14
Gnani Bot Builder Platform
gnani.ai
The "for All" platform was designed to accommodate a new breed of "citizen campaigns managers" who do not require any technical knowledge. Training for 50+ use-cases can be done on the move (10 minutes) to ensure seamless conversations throughout the customer journey. Train bots to be deployed seamlessly across 15+ channels, including telephony and web, social media, WhatsApp, and more. Our templates are ready to use for industries like banking, insurance and automotive. Teams can save time and energy. Web SDK and channel-specific integrations make it easy to deploy bots designed for multiple channels in minutes. Add images, docs, short links, carousels, etc. Make text conversations visually engaging for your customers. This unique feature allows the conversion of text between languages without the need to type manually in each language. -
15
Skail
Skail
Introducing Skail, your innovative digital twin designed for AI-driven email automation. This groundbreaking communications platform harnesses AI context embedding to help you develop a virtual counterpart that effortlessly integrates into your daily routine, automating your email correspondence while maintaining your distinctive style and voice. With Skail at your side, you can eliminate the tedious hours spent on researching and composing tailored emails. Our sophisticated AI technology effortlessly links with your CRM and external data sources, generating personalized and impactful messages in mere seconds. Skail creates emails by drawing from both the personal and professional information you provide, as well as analyzing real writing samples. This strategy allows Skail’s AI to accurately replicate your unique writing style, tone, and mannerisms. Consequently, you can significantly boost your productivity while ensuring that the quality and human element of your communication remain intact, providing a seamless blend of efficiency and authenticity. In a world where effective communication is key, Skail empowers you to stay connected without sacrificing your individuality. -
16
Celaton inSTREAM
Celaton
inSTREAM is a cutting-edge Intelligent Document Processing (IDP) solution created by Celaton, aimed at automating and simplifying tedious and repetitive tasks in business operations, including accounts payable, sales order processing, customer correspondence, and claims handling. By utilizing advanced technologies such as Artificial Intelligence (AI), Machine Learning (ML), Optical Character Recognition (OCR), and Robotic Process Automation (RPA), inSTREAM efficiently captures, identifies, sorts, extracts, verifies, and enhances data from a variety of document formats without manual input. Its self-learning algorithms consistently optimize automation processes, leading to a significant reduction in manual workload, time expenditure, and overall costs. The platform is designed for seamless integration with pre-existing business systems, thereby facilitating a smooth end-to-end workflow. Offered as a scalable Software-as-a-Service (SaaS) model, inSTREAM ensures secure document storage for easy retrieval and regulatory compliance, while also providing businesses with the flexibility to scale operations as needed. In addition, its intelligent features allow organizations to focus on more strategic tasks rather than being bogged down by routine paperwork. -
17
appse ai
appse ai
appse ai is an ERP-native automation platform built for mid-market operations teams that want to automate business workflows across ERP, CRM, ecommerce, finance, and operational systems. The platform connects SAP Business One, Dynamics 365, NetSuite, Acumatica, Sage, Shopify, WooCommerce, Salesforce, HubSpot, Zoho, Microsoft Teams, and many other business applications. appse ai gives teams multiple ways to automate work, including rule-based workflows, AI-enabled workflows, no-code visual automation, SmartScript, and autonomous AI agents. Its agent suites cover order fulfillment, purchasing, finance operations, AP/AR, inventory synchronization, warehouse tasks, CRM synchronization, customer data, pricing, invoicing, collections, reconciliations, and tax compliance. The platform includes 50+ pre-built AI agents and 100+ ready automation templates designed with ERP systems as the source of truth. Businesses can deploy workflows quickly using cloud, private cloud, hybrid, or on-premise options. appse ai also supports enterprise-grade security and compliance standards such as SOC 2, ISO/IEC 27001, GDPR, and SAP certification. Its automation layer reduces manual data entry, improves accuracy across connected systems, and gives teams full visibility into workflow activity. appse ai helps growing companies automate operations end to end without adding more headcount or replacing their existing ERP stack. -
18
Puzzel
Puzzel
Enhance your team's effectiveness and elevate customer satisfaction with three seamlessly integrated solutions. Streamline all incoming communications, allowing for the assignment of specific conversations to designated agents or teams. Organize discussions for simplified automation and reporting purposes. Enjoy a comprehensive omni-channel experience that includes Voice, Chat, Email, SMS, and Social media interactions. Our platform connects with over 40 partner applications, ensuring smooth integration. Experience precise forecasting and scheduling capabilities, alongside real-time management features. It's powerful, user-friendly, and budget-friendly, making it perfectly suited for call centers. Puzzel equips you with all the necessary tools to provide outstanding customer experiences and foster business growth. Engage with customers on their preferred channels, create sophisticated AI-driven self-service options, and enhance your team's productivity to boost efficiency and sales, all within our intuitive cloud-based platform. By staying informed about the latest trends in customer experience and technology, we help you remain competitive in a rapidly evolving market. With Puzzel, you can focus on what matters most: building strong relationships with your customers. -
19
MAI-Voice-2-Flash
Microsoft
MAI-Voice-2-Flash represents Microsoft AI's rapid and effective text-to-speech solution, designed specifically for high-demand voice applications where quick response times are vital. This model generates highly authentic, expressive speech while maintaining the natural prosody, acoustic quality, and human-like characteristics such as rhythm, intonation, and emotional depth found in MAI-Voice-2. It is engineered for instantaneous synthesis, operating at twice the speed of MAI-Voice-2, which makes it ideal for use in voice agents, virtual assistants, interactive applications, call centers, and IVR systems that require immediate interaction. Supporting 15 languages across 18 distinct locales, it also boasts a collection of licensed, curated voices that are readily available for use. Developers have the ability to manipulate speaking style and emotion via SSML, allowing them to tailor the delivery with expressions like joy, excitement, empathy, sadness, whispering, or shouting, thereby enhancing various conversational contexts and branding experiences. This flexibility not only enriches user interaction but also ensures that the voice output aligns perfectly with the intended message or sentiment.