Assembled combines AI agents with advanced workforce management to give support teams the speed, flexibility, and control they need to excel. Our platform streamlines staffing for both in-house and outsourced teams, delivers forecasts with over 90% accuracy, and automates more than half of customer conversations. Whether it’s chat, email, or voice, Assembled orchestrates every interaction, allocating work between AI and human agents in real time. Leading brands like Stripe, Canva, and Robinhood rely on Assembled to boost performance and turn support into a growth driver. Key capabilities include scheduling, forecasting, live performance monitoring, vendor management, AI-powered chat, voice, and email agents, plus an AI Copilot that provides instant guidance, suggested responses, and rapid action tools for agents.
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Customer experience shouldn't run on disconnected tools and static scripts. Dialpad Contact Center brings voice, digital channels, and human agents together in a single AI-native platform, built to act — not just record — on every customer interaction.
This is Agentic AI in practice: agents that reason through a problem, take the next step, and drive it to resolution without waiting on a human to intervene. Where legacy systems leave data trapped in silos, Dialpad Contact Center closes that gap, linking voice and data so context travels with the customer instead of getting lost between systems.
The payoff compounds. Dialpad has already generated over 775 million AI recaps, and each new interaction adds to a growing base of operational intelligence — sharper resolution paths, more productive agents, better outcomes quarter over quarter. None of it runs unchecked: Dialpad's Guardian layer keeps AI operations secure and governed, so intelligence scales without sacrificing oversight.
In practice, that means up to 80% of issues get resolved autonomously, freeing your team to focus on the conversations that genuinely need a human. Intelligence works at the edge; people stay at the center of the experience.
And you don't have to take the ROI on faith. Through Dialpad's Proving Ground, enterprises can validate performance and cost savings before rolling out at scale — a far more reliable path than betting on a brittle, rules-based bot.
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Optiwise
Optiwise is an advanced operations platform driven by artificial intelligence, designed specifically for manufacturing and trading companies to oversee inventory, sales, purchasing, production, and quality processes all from one cohesive system.
This platform enables businesses to move away from the limitations of spreadsheets and disjointed tools by offering smart automation, real-time monitoring, and insights powered by data for effective decision-making. Teams are able to efficiently handle quotations, orders, stock movements, purchasing approvals, production scheduling, dispatching, and other operational tasks within a single, integrated platform.
Additionally, Optiwise delivers AI-enhanced insights that help pinpoint operational bottlenecks, minimize delays, and enhance overall efficiency, empowering businesses to grow with improved oversight and management of their daily activities. With such capabilities, companies can not only streamline their processes but also position themselves for sustainable growth in a competitive landscape.
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MontBlancAI
MontBlancAI serves as the pivotal intelligence center for process manufacturers, integrating and standardizing data from various sources such as sensors, PLCs, SCADA, MES, and ERP into a cohesive operational framework that removes data silos. It utilizes AI-driven real-time anomaly detection to identify divergences that go beyond conventional thresholds, creates actionable insights through user-friendly dashboards and root-cause analysis, and offers recommendations for predictive maintenance and ongoing enhancements. This consolidated data layer efficiently cleans and organizes extensive streams of process information, empowering teams to boost production capacity, lower operational costs, maintain consistent quality, and tackle labor shortages by revealing underutilized capacity and validating essential cycles. With availability through a web interface and APIs, MontBlancAI functions as a digital representation of your manufacturing environment, promoting collaborative efforts and data-centric decision-making throughout plant operations. Moreover, its ability to adapt and learn from new data continuously ensures that organizations can stay ahead of industry trends and challenges.
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