Best Free AI Customer Service Software of 2025

Find and compare the best Free AI Customer Service software in 2025

Use the comparison tool below to compare the top Free AI Customer Service software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.

  • 1
    Guru Reviews
    Top Pick
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    Guru is an AI search and knowledge platform that delivers trusted information from your company's scattered docs, apps, and chats the moment you need it without leaving the apps you’re already in. No need to dig for information, Guru’s personalized AI assistant gets you verified/trusted, relevant answers. Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and more
  • 2
    E42 AI Accounts Payable Automation Reviews
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    By effortlessly handling diverse invoice formats from various channels and seamlessly integrating with your ERP system, Neil automates the entire AP process. This empowers your team to focus on strategic initiatives while Neil ensures accurate and timely invoice processing with an impressive 85%+ accuracy rate. Going beyond conventional RPA and OCR limitations, Neil leverages advanced AI and machine learning to extract critical data, optimize workflows, and maintain open communication with vendors. Result? 90% straight-through processing (STP), significantly reduced human error, strengthened vendor satisfaction, and overall optimized cash flow with better visibility and vendor discounts with timely payments.
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    Glassix Reviews

    Glassix

    Glassix

    $50 per month
    5 Ratings
    Glassix is an AI-powered unified message platform that connects your customer conversations across all digital channels - instant messaging apps, SMS text, email conversations and live chat on your app or website. The platform is a secure subscription service that offers a robust feature set. It also includes visual chatbot tools with no/low-code, which require no technical expertise to use. Customers can get started quickly with GPT-4-powered conversational AI capabilities, or use the Glassix API for highly customized experiences. Glassix, in collaboration with a global integration partner network, serves a growing client base of established brands, small businesses, and high-growth ventures.
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    IBM watsonx Assistant Reviews
    IBM watsonx Assistant is a next-gen conversational AI solution—it that empowers a broader audience that includes non-technical business users, anyone in your organization to effortlessly build generative AI Assistants that deliver frictionless self-service experiences to customers across any device or channel, help boost employee productivity, and scale across your business. -User-friendly interface with drag-and-drop conversation builder and pre-built templates. -Out-of-the-box Large Language Models, Large Speech Models, Natural Language Processing and Understanding (NLP, NLU), and Intelligent Context Gathering, to better understand the context of each conversation in natural language. -Retrieval-augmented generation (RAG) for accurate, contextual, and up-to-date conversational answers around the clock, grounded in your company's knowledge base.
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    Drift Reviews
    Top Pick
    Your customers have high expectations. Companies that can deliver personalized, fast and easy buying experiences are the ones that will succeed in a world that is increasingly on-demand and instant. Drift can help you with this. Drift combines chat, video, and automated to remove friction from business buying. Drift allows you to have conversations with potential customers on your terms. Drift is used by over 50,000 businesses today to increase revenue, reduce sales cycles, and make purchasing easy.
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    Aisera Reviews
    Aisera is at the forefront of innovation. It has introduced a revolutionary solution which redefines how businesses and customers thrive. Aisera's cutting-edge AI offers a proactive experience that is personalized and predictive. It automates support and operations across many sectors, including HR and IT, sales and customer service. Aisera empowers its users by providing self-service solutions that are similar to those offered by consumers. Aisera accelerates your journey to a more streamlined future by unleashing the power of digitalization. Aisera automates tasks, actions and critical business processes by leveraging user and service behavioral insights. Aisera seamlessly integrates with leading platforms like Salesforce, Zendesk and ServiceNow. It also works with Microsoft, Adobe, Oracle SAP, Marketo Hubspot and Okta.
  • 7
    Activechat Reviews

    Activechat

    Activechat, Inc.

    $49.00/month
    2 Ratings
    Complete conversational AI toolbox for customer service teams to provide top-notch service to their clients. Smart AI chatbots – to automate repetitive customer service calls with smart visual chatbot builders, and increase the productivity of your human team. Live chat CRM - Manage all your channels (websites, Facebook, SMS, and Telegram) with one chat app. You can also track the history of every customer communication. Conversational intelligence - To find the right words to communicate with every customer, increase sales, and increase CSAT using conversational AI. Analyze conversations to predict conversions, and reach out pro-actively. We believe that friends don’t need support tickets in order to help each other.
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    Brainwave Reviews

    Brainwave

    Brainwave AI Technologies

    $49/month
    In Brief : Brainwave automates customer service and can resolve over 70% of inquiries. Our solution automates text based responses and actions. ❌ Problem Support requests can be overwhelming, particularly for B2C/B2B SaaS companies, e-Commerce and Marketplaces, as well as FinTech firms. You probably have a growing number of support tickets. Your current bot, like Intercom or Zendesk only addresses 30% of issues, even after extensive training. This is a time-consuming and costly situation that leads to frustration and customer dropouts. ✨ Our Solution Our Automated Answering Bot - Increases your bot's efficiency by 2 to 3 times, increasing containment by 70 to 90%, by learning from your FAQs and website. - Provides accurate answers to ensure customer satisfaction. - More advanced than a simple search for embeddings in GPT. Our proprietary model automates, executes and collects actions such as collecting leads or booking meetings
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    Agent.ai Reviews

    Agent.ai

    Agent.ai

    $0.05/month
    Agent.ai enables you to harness the power and potential of Artificial Intelligence to improve customer care. Agent.ai is a robust, affordable enterprise-grade customer service platform that makes customer service automation possible. Agent.ai provides a wide range tools to increase efficiency and customer service experience. These include inbox and queue management and customer segmentation. Multi-channel communication, advanced dashboards, repots and unlimited agent seats.
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    Sapling AI Writing Assistant Reviews

    Sapling AI Writing Assistant

    Sapling Intelligence

    $25 per month
    AI assistant for customer-facing departments. Sapling works with messaging platforms and CRMs to assist agents in creating personalized responses. Managers can gain conversational insights that will help them coach and prepare their teams. Sapling offers functionality for autocomplete, spelling, grammar checking, as well as snippets/canned message/text expander. All services can be hosted on-premise or in the cloud to meet security and privacy requirements. The Grammar and Spelling APIs allow Sapling's language models to be integrated into custom applications and use-cases. Sapling Suggest pulls relevant answers from a team knowledge database and allows agents to respond faster to customer inquiries by clicking on the desired response. Instead of giving brittle, decision tree-based chatbots, empower agents.
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    Forethought Reviews
    Forethought is the most advanced generative AI agent for customer support and your 24/7 AI team member. Trained on your unique data sets and upholding the highest security protocols, Forethought delivers natural conversations through AI and eliminates inefficiencies to improve response times, resolution rates, and customer satisfaction scores at every interaction. - Add an AI Agent that is a 24/7 team member, reducing workload so your team can focus on delivering exceptional support. - Only Forethought ingests historical and current ticket data for AI specific to your business needs to deliver a personalized experience. - We're not just about meeting privacy standards – we're setting them, to keep you and your data secure every step of the way.
  • 12
    Fini Reviews

    Fini

    Fini

    $0.99 per 10 requests
    In just 2 minutes, turn your knowledge base into AI chat. You will need to provide links to your knowledgebase. That's it! You are now ready! Fini allows you to have an AI agent available 24/7, ready to answer customers' questions. All without the need for code, Intercom, Search and Slack can be integrated with Discord, Search, Slack, Slack, and Slack. Interactive chat that you can manage 24/7, using your knowledge base. This will help you engage and retain more users. You can easily add a link from your knowledge base to get an interactive Q&A chat. Your customers will get instant answers 24/7 for all their questions. This creates a magical experience that makes them happy. Fini AI allows you to customize every aspect of your personal agent, from tone to character to the questions you want it answer. Customers are automatically routed to a human when they don't know the answer or for pre-configured topics.
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    My AskAI Reviews

    My AskAI

    My AskAI

    $19.99 per month
    Instant answers for your audience on all your content. You can save hours scrolling, scrolling, searching, waiting, and reading. Join the 12,325 businesses, creators and others who already use My AskAI. Customers, employees, and followers will no longer have to ask the same questions or drown in documents. Instead, they can get faster, more intelligent answers. After processing, your files are deleted and only the text is kept. This is done using bank-grade encryption (AES-256) and stored in an isolated container. Your AskAI is the only one who can access your content. You also have full control over who has access to it, including password protection. My AskAI complies with the GDPR regulations. This means you have complete control over your data. OpenAI's cutting-edge AI is used to provide accurate and truthful answers. AskAI will never falsify any information. You can add content and ask questions using 95 languages. You can also ask questions in a language other than the one used to add the content.
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    Dewstack Reviews

    Dewstack

    Dewstack

    $29 per month
    Create, manage, and host intelligent documents that respond to user questions in real-time, enhance user engagement, and promote self-service. Our intelligent Q&A feature allows you to quickly create user manuals and lets your users find answers immediately. Create FAQs quickly and let our intelligent chatbot answer common questions. Use the private workspace for your daily notes, to-dos, and much more. Use the Q&A feature to make it interactive and comprehensive. Create beautiful product documents for your users and stakeholders. Our smart, instant answer widget will improve comprehension.
  • 15
    DevRev Reviews

    DevRev

    DevRev

    $9.99 per month
    A neural engine that is lightning fast for next-generation software development and customer support. Bring the power of LLMs to rebuild your relationship. The auto route, collaboration, and triage are used to solve customer problems in real time. Modern AI can elevate your support team and help you deflect customer questions. Connect your development teams to the impact of their sprints. Get feedback on product improvements and triage customer signals. One shared view for software development and customer support. Live chat, support tickets, and engineering issues all on one platform. Custom objects, views and more allow you to personalize your experience. Extend your experience using APIs and Webhooks. Automate your own workflows, test them, deploy them, and then publish them. Map your work, customers and product data into one system. Modern stack with cloud-native scaling for millions of users. Text, audio and video in real-time and consumer grade. Enterprise-grade compliance and security.
  • 16
    HelpLook Reviews

    HelpLook

    HelpLook

    $7/user/month
    AI can help you with AI-based document-based customer service, AI search and AI analytics. AI will better understand your business. Save labor costs by building a professional help centre (supports multi-terminal adaption). Support custom domain names and SEO configuration. Provide personalized configuration with a real-time preview. Enhance brand building. Directory interaction is elegant and simple, content status can be seen at a glance and document management is simplified. WYSIWYG Rich Text Editor, supports inserting, editing and saving edited content.
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    Snoooz Reviews

    Snoooz

    Snoooz

    $9 per month
    Snoooz AI will send personalized responses when you are out of the office and automatically loop backups into urgent conversations to ensure that nothing falls through the cracks. Send personalized responses to high-touch customers, and reduce onboarding delays with backup CSMs and AMs. Sales reps can improve prospect engagement, reduce time to quota and close more deals by involving them in the action of high-value emails. While ensuring that your customers are well looked after, you can improve your employee's experience by encouraging them to take time off. Assign team members to backups either manually or using Snoooz’s advanced round-robin algorithms. Copy them onto the OOO responses. Snoooz will automatically create coverage plans, complete with notes and action points, and share them with backups. You can use rules to segment incoming emails, so that you can customize your responses for each customer segment. Respond intelligently to incoming email based on sender and sentiment.
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    IngestAI Reviews

    IngestAI

    IngestAI

    $39 per month
    Your knowledge base can be transformed into a ChatGPT-like context aware bot. Upload your docs: technical documentation, educational program materials, product/services description, etc. You can create a bot in minutes using your favorite app. ChatGPT/AI-generated answers to questions about relevant materials. Free plan for up to 3 bots. 1K requests, 10K tokens and a 10Mb dataset. IngestAI allows you to quickly create and deploy ChatGPT-like chatbots that answer questions based on knowledge-based (technical documentation or educational program content, company knowledge, etc.). OpenAI will generate relevant and accurate answers about your product if you upload your knowledge base to IngestAI. Our new users are encouraged to spend just 2 minutes creating their first bot on Telegram.
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    Lindy Reviews

    Lindy

    Lindy

    $49.99/month
    Lindy, an AI-powered assistant, is designed to streamline professional tasks. It integrates seamlessly with numerous applications including Gmail, Zoom and Twilio. It allows users to automate workflows, such as email management and customer support, scheduling and CRM data entry. Lindy's intuitive interface allows users to create AI agents within minutes, automating complex processes without coding expertise. Lindy also offers templates that can be customized to meet specific needs. For example, it is able to convert real-time interactions between clinicians and patients into accurate, comprehensive notes. Lindy allows professionals to focus on the most important aspects of their job, while ensuring that routine tasks are handled efficiently.
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    Botsheets Reviews

    Botsheets

    Botsheets

    $29 per month
    Chatbots can be programmed to automatically respond to your customers' conversations using AI. Connect your customer's messaging channels to Google Sheets. Use column headers in the sheet to tell AI which data you want to collect. Add your own data into a Google Sheet to trigger automated responses. Manually sorting through chat transcripts can be tedious and error-prone. You also cannot rely on automated chatbot flow to collect data when customers deviate from the script. Botsheets are working in the background, finding and writing the data that you need. Setup takes only 2 minutes, and there is no code involved. It starts working immediately. Add column headers to Google Sheets to ask AI for the data that you need, then connect a message channel with a few clicks. Botsheets extracts the data that you need in seconds and writes it. Add your own data and trigger automated responses by adding a call-to-action.
  • 21
    Desku.io Reviews

    Desku.io

    Desku.io

    $19 per month
    Unify your omnichannel platform with AI to deliver personalized and tailored experiences. Identify new opportunities and convert visitors to deliver customer satisfaction. Your ticket to hassle free tech support. A lot of customer questions but in an organised way. Chat your way to a successful business! Live chat allows you to connect with your customers 24/7 in real time. Engage your customers better. Let your customers find the information that they need about your product or service by letting them search for it themselves. Upload articles that relate to tips, tricks and how-tos. Also, include relevant video links and other sources of information. Say "Hello" to your best friend. Instantly respond to customer questions, even when the support team is not present. Create your own chatbot by dragging and dropping the conversational interface.
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    Algomo Reviews

    Algomo

    Algomo

    $9 per month
    In less than four minutes, automate and optimize customer support using a ChatGPT bot. Your bot will answer questions, escalate them to an agent, if necessary, and require no training or maintenance. You offer the best online shopping experience. Upgrade customer convenience to ensure that no cart is abandoned. You can easily guide customers through complex workflows such as returns and refunds or changes to delivery details. Our technology allows customers to self-serve and frees up support agents to handle more complex cases. Our AI technology can quickly solve simple cases, such as shipping and ordering status, product inventory, and warranty information, giving customers the information they need.
  • 23
    Worktual Reviews
    Contact Centre, AI Chatbot and Free Live Chat for Improved Business Communication, Team Collaboration, and Optimized Customer Support + Experience.
  • 24
    Paillor Reviews
    Paillor is an employee support and automation platform powered by Gen-AI that consolidates knowledge base, SaaS automated, and help desk functionality into a single platform. It integrates all business applications in one place. Employees can easily find information, automate tasks and increase productivity through Slack. Paillor is able to handle a wide range employee requests including software requests and troubleshooting. It also handles password resets, knowledge searches, employee onboarding and offboarding. Paillor uses advanced large language models and sophisticated machine-learning algorithms to efficiently execute actions across the company, ensuring tasks get completed quickly and effectively. Sign up now for a free account - no credit card required, and no trial period.
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    CX Genie Reviews

    CX Genie

    CX Genie

    $14.99 per month
    AI-driven support allows you to provide personalized, instant answers, which will make your customers feel valued, understood and appreciated, increasing their satisfaction and loyalty. Reduce operational costs with round-the-clock customer support. Your team can focus on complex issues, while AI takes care of routine queries. Streamline workflows through automated ticket management, AI recommendations in real-time, and much more. This will boost productivity and response time to drive more revenue. CX Genie's AI-driven solutions allow you to scale your support capabilities as your business grows, without compromising service quality. CX Genie's mission is to make AI available for everyone in just a few simple clicks. Replaces multiple tools by a single integrated platform. Customize solutions to meet your unique business requirements. Use advanced AI to provide smarter, faster and more accurate customer service.
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