Best AI Agent Builders for Zendesk - Page 2

Portia AI is an open-source developer framework that includes optional cloud services, enabling teams to quickly create, deploy, and oversee stateful, authenticated AI agents while maintaining full visibility and control over the process. Developers initiate the process by using the SDK to generate clear, organized multi-step "plans" that integrate LLM reasoning with various tool calls, executing these plans incrementally and enhancing the plan state at each step, while also allowing for pauses to seek clarifications, whether from human users or machine inputs, when authentication or additional information is necessary. With its cohesive authentication framework and an easily customizable tool catalog, Portia automatically manages the credentials and permissions needed for remote API and MCP tool calls. Furthermore, the accompanying cloud solution provides persistent storage for plan execution states, historical log tracking, telemetry dashboards, and managed scaling, ensuring that production deployments remain dependable, traceable, and compliant with regulatory standards. This comprehensive approach not only simplifies the development process but also enhances the overall efficiency and effectiveness of AI agent deployments.

Release0 is an intuitive no-code conversational AI platform that enables companies to create, implement, and enhance engaging chat experiences, such as lead qualification, onboarding, customer support, product launches, and AI-driven chats, on various platforms including websites, WhatsApp, and custom domains, all without requiring any coding skills. With its user-friendly visual drag-and-drop flow builder, users can craft workflows that integrate features like text, multimedia, custom logic, input collection, conditionals, payment processing, and AI integrations with tools like OpenAI, Claude, Mistral, and Groq, among others. The platform allows for effortless deployment through embed codes, links, QR codes, or integration plugins, such as those for WordPress, and boasts extensive integration options with CRM systems, Google Sheets, Zapier, analytics pixels, and conversational APIs, simplifying the automation process while ensuring scalability. Additionally, Release0's versatility makes it suitable for various business needs, providing a comprehensive solution for enhancing customer interactions across multiple channels.

BotDojo serves as a robust AI enablement platform tailored for enterprises, allowing companies to create, implement, oversee, and expand intelligent agents across various communication channels like chat, voice, email, and web, all through an intuitive low-code visual workflow designer that seamlessly integrates with existing enterprise data systems. It boasts a library of over 100 pre-built templates aimed at streamlining typical applications, including support automation, knowledge retrieval, sales analytics, and internal operations, while also facilitating branching logic, memory capabilities, and the orchestration of tools such as code, RPA, and web browsing. In addition, BotDojo establishes connections with essential business tools like CRMs, ticketing platforms, and databases to enhance its functionality. The platform further fosters continuous improvement and learning for agents through human feedback loops, enabling employees to mentor agents by providing feedback, embedding corrections into agent memory and responses, and assessing performance using comprehensive observability metrics, including deflection rates, first-contact resolution, and cost per interaction. Ultimately, BotDojo not only optimizes operational efficiency but also ensures that intelligent agents evolve and adapt to meet organizational needs effectively.

Kaily is an innovative platform that utilizes AI technology to empower organizations to create and launch no-code, omnichannel conversational agents that surpass traditional chatbots by not only providing answers but also executing tasks independently, such as managing customer support, engaging prospective clients, facilitating sales, resolving problems, scheduling appointments, and streamlining workflows. This platform ensures round-the-clock conversational interactions across various channels, including web widgets, WhatsApp, email, mobile applications, Slack, voice calls, and public web pages, while also allowing integration with real-time business data sources to ensure that agents offer precise and contextually relevant responses and actions. Additionally, Kaily features an agent builder that allows for the customization of AI agents to reflect your brand's voice and emulate the behavior of your top-performing employees. With data connectors, agents can access live databases or CRM systems for the most current information and actions, and no-code AI workflows enable the trigger of tangible outcomes, such as updates to CRM systems or the creation of support tickets, based on conversational inputs, enhancing overall operational efficiency. This comprehensive approach not only improves customer interaction but also streamlines business processes, making Kaily an invaluable tool for modern enterprises.

Rightbrain is an innovative AI tooling platform designed to help organizations seamlessly incorporate dependable, production-grade artificial intelligence into their current systems by transforming natural language task descriptions into modular, versioned "AI Tasks." These self-contained units of AI logic can be accessed through APIs or events, ensuring consistent performance at scale and centralized monitoring through a single console. This streamlined approach allows teams to expedite the transition from prototypes to fully deployed features without the need for custom backend development. Users have the flexibility to explore and create tools from a diverse library of templates or to develop tailored AI functions, such as document processors, classifiers, content moderators, and personalized assistants. They can also easily compare and switch between models without altering the underlying code, while maintaining governance and observability. The platform efficiently manages error handling and fallback logic, enabling AI integration with existing business rules and workflows, all while ensuring predictable outputs and comprehensive audit trails. This empowers non-technical stakeholders to articulate desired capabilities and allows developers to accelerate their delivery timelines significantly. Additionally, the platform fosters collaboration between technical and non-technical users, ultimately driving innovation and efficiency within organizations.

Elvex serves as an enterprise generative AI platform tailored to facilitate the adoption, management, and scaling of AI tools within organizations, all while ensuring security and structure. By functioning as a centralized interface, it connects employees with various large language models and AI services while handling authentication, security, and governance seamlessly in the background. Rather than operating as an independent language model, Elvex acts as a management layer that directs requests to external AI providers and relays responses in a controlled environment, safeguarding company data and adhering to compliance standards. Users have the capability to develop custom AI assistants and intricate workflows that work in tandem with internal tools, databases, and productivity platforms, which helps streamline tasks such as data analysis, content creation, and report generation. The platform not only offers pre-built agents but also features tools that allow for the creation of new agents without the need for coding, empowering employees to sculpt AI workflows that align with their specific roles and responsibilities. This flexibility ensures that teams can adapt to changing demands, enhancing productivity and efficiency across the organization.

ElevenLabs Agents is an innovative platform designed for the creation, deployment, and scaling of smart conversational AI agents that can communicate through speech, text, and actions across various channels, including phone, web, and applications. It empowers developers and teams to craft real-time agents that engage users in a seamless manner, using a combination of speech recognition, advanced language models, and voice synthesis to simulate human-like conversations. The platform facilitates agents in addressing customer inquiries, streamlining workflows, providing answers, and performing tasks by leveraging interconnected data sources and established logic, ensuring that interactions are both precise and contextually relevant. Additionally, these agents can be tailored with knowledge bases, system prompts, and tools that allow them to interact with external systems, execute complex logic, and accomplish tasks beyond mere answers. They feature multimodal capabilities, enabling them to read, speak, and comprehend inputs while adeptly managing the intricacies of conversation. Moreover, this versatility enhances user engagement and satisfaction, making the agents invaluable assets in modern digital interactions.

Timbal serves as a comprehensive AI ecosystem tailored for enterprises, functioning as a production AI platform that empowers teams to create, implement, and manage agents, workflows, user interfaces, and knowledge repositories based on their preferred models. Teams have the flexibility to articulate behaviors through code or utilize Studio, allowing them to operate on any chosen model and provider while delivering solutions across chat, email, voice, and product UI all from a unified runtime. By integrating the entire production stack, Timbal offers a typed Python framework, a visual builder in Studio, a runtime that efficiently manages agents and workflows, as well as governance and evaluation tools for a smooth enterprise deployment, along with seamless connections to existing systems. The agents within Timbal enable autonomous AI capabilities for practical applications, featuring reasoning, tools, and memory, whereas workflows construct reliable AI pipelines that can chain tasks, make logical decisions, retry unsuccessful actions, stream results, and ensure consistent outcomes. Additionally, the interfaces facilitate the deployment of tailored AI experiences across various platforms, from conversational chat to interactive dashboards and voice applications, while the knowledge bases help link and contextualize company information. This holistic approach allows organizations to innovate and adapt to their specific needs while leveraging advanced AI technologies.

Perfox.ai is an agentic AI platform designed to build, deploy, and manage teams of high-performance AI agents with human oversight. Its agents learn from your documents, tickets, wikis, and past conversations, while continuously monitoring your business channels. From research and drafting to verification and delivery, Perfox.ai handles requests from start to finish across web, email, in-app platforms, SMS, voice, WhatsApp, and RCS. An intelligent orchestrator assigns tasks to specialized agents, enabling them to collaborate, review each other’s work, and involve a human whenever required by policy. Every response is grounded in trusted information and supported with citations, while each workflow remains fully auditable. Built-in guardrails help ensure agents operate within defined limits, making Perfox.ai suitable for production environments, including regulated and customer-facing operations.

Verse serves as a comprehensive platform for the creation, deployment, and management of autonomous AI agents based on a single input prompt. By allowing users to articulate a desired role in straightforward language, Verse constructs a continuous, role-specific worker that possesses its own memory, tools, and frequently a dedicated computing environment, enabling it to handle tasks from inception to completion rather than merely functioning as a temporary chatbot. These intelligent agents are capable of managing emails, engaging in conversations on platforms like Slack and Telegram, browsing the internet, completing forms, utilizing web applications, manipulating files and terminal tools, coding, developing small applications and reports, and connecting to over 1,000 different applications, APIs, MCP servers, and personalized tools. Furthermore, they can operate according to schedules and triggers, chase objectives autonomously, collaborate with other agents within shared Spaces, and maintain business context, preferences, and adjustments over time. Each AI employee can also possess its own email address, phone number, virtual card, computer, and cryptocurrency wallet, allowing them to perform actual actions within a company’s infrastructure. This innovative approach empowers organizations to enhance productivity and streamline workflows in unprecedented ways.

Ada is the omnichannel AI platform transforming customer service. Built to automate, scale, and elevate the customer experience, Ada’s generative AI agents deliver always-on, multilingual support across voice, messaging, and email, resolving up to 83% of inquiries instantly. Trusted by global brands like Square, Pinterest, Canva, and monday.com, Ada has powered over 5.5 billion customer interactions since 2016. With Ada, organizations can eliminate long wait times through AI Voice, which provides natural, fast, and frustration-free phone support - no IVR menus required. AI Messaging powers personalized service across social, web, mobile, and SMS, while AI Email transforms inboxes by resolving 70% of customer emails automatically. Designed for enterprise use, Ada combines automation and intelligence with unmatched control, transparency, and security. The platform is HIPAA, SOC 2, and GDPR compliant, ensuring sensitive data is protected at every level. Through Ada Playbooks, businesses can automate complex SOP workflows - like refunds or trial extensions - with precision. Measure ROI with built-in analytics tracking CSAT, NPS, automation rates, and other KPIs that matter most. With robust APIs and out-of-the-box integrations, Ada fits seamlessly into any tech stack. Discover how Ada reduces costs, scales customer service, and delivers faster, higher-quality support - without compromising brand voice or experience.

Dasha is a platform offering conversational AI as a service that enables the integration of lifelike voice and text interactions into various applications or products. By utilizing a straightforward integration process, developers can create intelligent conversational applications for multiple platforms, including web, desktop, mobile, IoT devices, and call centers. The platform features DashaScript, an event-driven declarative programming language designed to facilitate the creation of complex dialogues that can effectively pass a limited Turing test. This technology allows for the automation of call center interactions, the replication of the Google Duplex demo with fewer than 400 lines of code, or the development of user-friendly no-code graphical interfaces that translate into DashaScript. Any device with internet connectivity and access to a microphone or speaker is capable of running a Dasha application. Developers can leverage their existing infrastructure, such as databases and external services like Airtable, Zendesk, and TalkDesk, to enhance their voice and chat applications. Conversations can be executed across various platforms, and custom data can be incorporated into Dasha, allowing users to obtain results that deliver maximum value in their specific contexts. This flexibility ensures that Dasha remains a powerful tool for businesses looking to improve their conversational AI capabilities.

An all-in-one AI assistant designed for you or your team that harnesses the latest advancements in LLMs, web search capabilities, and image generation is now available. Experience the convenience of having cutting-edge technology integrated into a single AI assistant! You can seamlessly connect this assistant with platforms like Slack or Teams, and even develop personalized chatbots and AI agents tailored to your needs. It offers enhanced power and accessibility, surpassing what ChatGPT provides. This innovative solution is set to transform the way you interact with AI.

VoAgents.ai delivers a cutting-edge AI voice agent solution that transforms how businesses connect with their customers through intelligent, natural conversations. Its AI-powered agents manage both inbound and outbound calls, simulating human-like interactions to boost customer satisfaction and operational efficiency. The platform is designed to operate around the clock, providing consistent communication for tasks like sales outreach, customer support, follow-ups, and appointment scheduling. VoAgents.ai seamlessly integrates with existing CRM systems and workflows, enabling smooth automation without disrupting current processes. Serving diverse sectors including iGaming, marketing, real estate, restaurants, retail, and finance, it adapts to industry-specific needs. By automating routine voice interactions, VoAgents.ai helps businesses reduce costs and free up human agents for complex tasks. The system’s AI continuously learns and improves responses to match the business’s tone and style. This results in highly personalized and efficient customer experiences.

DeskFerry serves as an intuitive platform designed for assembling an AI team simply by articulating your needs in everyday language. It generates AI agents that can seamlessly integrate with the tools your team is already familiar with, facilitating automated tasks across over 1,500 applications without the necessity of coding. These agents possess the capability to read, write, and interact with various services, including Gmail, Slack, Notion, Salesforce, HubSpot, Jira, and Stripe, among others, while users have the option to select from a variety of AI models provided by OpenAI, Anthropic, Google, xAI, and more. Teams can customize agent skills to align with their brand voice, create branded materials, and organize outputs in appropriate tools and formats. Additionally, the platform features scheduling and trigger functions that support automations running on an hourly, daily, or weekly basis, or in response to events within connected applications. To enhance security and oversight, human-in-the-loop mechanisms can be implemented, requiring approval prior to the execution of significant actions, such as sending emails or updating records. Users can enrich the platform's knowledge base by incorporating documents, databases, and URLs, while a memory feature enables automations to remember previous interactions and preferences over time, ensuring a more personalized user experience. This combination of functionality and ease of use makes DeskFerry a valuable asset for teams looking to leverage AI in their workflows.

The fastest way to integrate APIs, and run code. Pipedream is a serverless computing platform and integration platform that makes it easy for developers to create event-driven workflows and connect apps. Any API can be turned into an event stream by creating event sources. You can create event sources to listen for tweets, Github events or Airtable records. You can inspect events in a human-friendly manner, trigger Node.js workflows for every event, and consume events in your app via API. Node.js code steps are used to create workflows that run on every event. You can write your own Node.js and use any npm packages. Or you can reuse actions that scaffold popular APIs. You can trigger via sources, a custom URL, email address or SDK code, or a schedule. Connect to Auth apps once and they will continue to work in your workflow. Pipedream supports OAuth, key-based auth and handles token refresh and OAuth flow for you. Simply link accounts to steps, and include the appropriate auth information in code.

Yellow.ai is the enterprise-grade Conversational AI platform that unlocks business potential at scale. The platform is trusted across 85+ countries by 1000+ enterprises, Domino’s, Sephora, Hyundai, Biogen International, Edelweiss Broking, Siemens Limited, Waste Connections, American Bureau of Shipping, and MG Motors. Powered by Dynamic AI agents for enterprises, the company aims to deliver human-like interactions that boost customer satisfaction and increase employee engagement at scale, through its no-code/low-code platform. The company has raised more than $102M from blue-chip investors and has offices across six countries.

Our outbound phone and SMS sales platform is designed to facilitate more engaging conversations, enabling you to accelerate your growth objectives significantly. The essence of boosting conversion rates lies in fostering these conversations, which in turn cultivate relationships that enhance customer experiences, drive sales, and improve retention rates. It's vital to treat your customers with utmost care, as failing to do so may lead them to seek alternatives. By leveraging branded, event-driven phone sales, our clients gain a competitive edge that propels their success forward. With exceptional engagement rates, you can begin generating increased revenue right away. Our platform boasts three times the answer rates of standard calls and offers superior engagement compared to other marketing channels. Utilize our intuitive drag-and-drop journey builder to easily design event-driven outreach via calls and texts, no matter the CRM, CDP, or customer service application you use. Be present at the optimal moment with the perfect message, and your customers will appreciate your attentiveness. You can manage calls and texts all in one interface, complete with a unified conversation history and comprehensive customer profiles, enhancing your ability to connect effectively. This streamlined approach not only simplifies your outreach efforts but also ensures that your communication strategies are consistently aligned with your customers' needs.

Glean is a Work AI platform designed to help organizations unlock the full value of their enterprise knowledge and data. By connecting workplace applications, documents, conversations, systems, and business processes, Glean creates a unified source of context for employees and AI agents. The platform delivers enterprise search, AI-powered assistants, research tools, content creation capabilities, and workflow automation within a secure environment. Glean’s permission-aware architecture ensures that users only access information aligned with their existing permissions and governance policies. The platform supports a wide range of large language models through its Model Hub, allowing organizations to leverage AI while maintaining security and compliance standards. Glean also provides AI agent orchestration, agent building tools, and automation capabilities that help teams streamline repetitive tasks and accelerate decision-making. Its enterprise-grade governance features include observability, auditability, data protection, and compliance controls. Organizations use Glean to improve knowledge discovery, reduce internal support requests, and increase productivity across departments such as engineering, sales, marketing, support, and HR. Glean helps businesses deploy AI at scale while maintaining security, efficiency, and trusted access to enterprise knowledge.

An AI agent designed to interpret information from your ticketing systems, customer relationship management tools, knowledge repositories, and release documentation can significantly enhance the efficiency of your support teams in ticket resolution. It streamlines the process by automatically directing tickets to the appropriate department based on their content. Transitioning from a reactive support model to a proactive one is possible by identifying potential issues before they escalate. Additionally, it organizes tickets into prevalent topics and patterns, thereby enriching knowledge bases to help decrease the overall ticket volume. BREVIAN AI agents come equipped with built-in security and safety features, eliminating the need for multiple product integrations to achieve enterprise readiness. They allow for the implementation of uniform controls that are independent of your data and models. Furthermore, business teams can integrate various agents to create an intelligent network that spans across their enterprise data. This solution also facilitates knowledge extraction from both structured and unstructured data, including images, enhancing overall data utility. Overall, leveraging such technology can lead to marked improvements in operational efficiency.

Train securely using your organization's private data while integrating with a variety of applications. Tailored specifically for delegating workflows through natural language commands, our custom agents effortlessly mesh with your existing processes, automating tasks and handling data efficiently. Consider Azara to be an adaptable suite of AI resources crafted to enhance your professional tasks. Our team of specialists is available to guide you and help formulate actionable strategies to address your challenges. Furthermore, we provide a range of generators capable of creating content, brainstorming new product concepts, drafting emails, and much more. These credits facilitate activities such as training AI agents, linking with third-party applications, executing workflows, or engaging in conversations based on computational needs, ensuring a comprehensive approach to your productivity needs. This seamless integration not only boosts efficiency but also empowers users to focus on more critical aspects of their work.

O-mega stands out as the first-ever productivity platform tailored specifically for multi-agent teams, empowering organizations to create AI agents that can operate independently. These intelligent agents are engineered to perform actions safely and judiciously, understanding the appropriate tools and conditions necessary for task completion. They work seamlessly across various processes, departments, roles, and levels of authorization, all while maintaining an awareness of the organization's mission, guidelines, and industry regulations. O-mega provides universal connectivity for agents to engage with any platform, API, web browser, or legacy system, such as Slack, GitHub, Dropbox, Google, Microsoft, AWS, Shopify, Salesforce, Stripe, WordPress, LinkedIn, Twitter, YouTube, Discord, Apple, WhatsApp, and many others. This extensive connectivity facilitates the automation of a wide range of business processes through agentic process automation, enabling AI agents to manage tasks that include writing and publishing content, processing invoices, onboarding new team members, and creating weekly financial summaries. Ultimately, O-mega redefines efficiency by allowing organizations to leverage AI for streamlined operations and enhanced productivity.

Airweave is a versatile open-source platform that converts application data into knowledge suitable for AI agents, facilitating semantic searches across multiple applications, databases, and document repositories. By providing no-code solutions, instant synchronization of data, and scalable deployment options, it greatly simplifies the creation of intelligent agents. Users can effortlessly link their data sources through OAuth2, API keys, or database credentials and begin data synchronization with minimal setup, granting agents a unified search endpoint to retrieve essential information. With support for more than 100 connectors, including popular services like Google Drive, Slack, Notion, Jira, GitHub, and Salesforce, agents can tap into a diverse array of data sources. The platform manages the complete data pipeline, covering everything from authentication and extraction to embedding and serving, and automates various tasks such as data ingestion, enrichment, mapping, and synchronization to vector stores and graph databases. Additionally, this comprehensive approach allows users to focus on building innovative solutions rather than getting bogged down by technical details.

Initiate, execute, adjust, and launch AI agents within moments. This approach is more user-friendly than traditional no-code platforms and addresses significantly more use cases through its code generation capabilities. Furthermore, it empowers users to tackle complex tasks effortlessly.

Thankful's AI agent is trained and tailored to your business. It works seamlessly within your existing helpdesk and can resolve large volumes of customer questions via email, chat, SMS and in-app channels. Thankful's AI agent is able to understand, connect with, solve, personalize and inform. It's able to deliver a human-like service experience, but with machine-like speed, expertise, and scale. Thankful's agent assistance provides AI intuition for human support staff. It saves them time and effort by collecting all relevant information and suggesting next steps. Every customer problem can be solved by the brand using real-time data, reports, and alerts.