cbelt3's Journal: On Hold Music = Mind Control ?

I'm working with the "Immigration Services" (Rebadged as CIS (sounds like a TV show ?) and part of the Homeland Security Department ). Their on-hold music is so incredibly repetetively new age that when the nice lady (really, she was very helpful and nice) finally came on, I had to back out of my hypnotic trance... Is the musical selection deliberate to keep us calm on hold ? I assume it is...