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Journal sootman's Journal: Who sucks: Apple or Seagate? 2

So I've got this great little Intel Mac mini. I hooked up a 500 GB USB Seagate drive to use for Time Machine. (I also have a 500 GB Seagate inside in place of the stock drive.) The external drive is always attached and the machine is on 24/7; scheduled to go to sleep at 1am. (It's a media center.) Within a few weeks, the drive was no longer showing up on the desktop. "Huh" I thought, and did the usual things: unplugged, replugged, rebooted, etc. Eventually I looked in DIsk Utility--nothing. Disk Utility on another machine saw the disk, saw errors, but couldn't fix them. I couldn't even format it. I was only a few months into the 5-year warranty (the long warranty is one of the main reasons I buy Seagates) so I sent it back in. They promptly sent a replacement which I connected in the same way and BLAMMO--a few weeks later this new drive (different SN--I checked) is exhibiting the EXACT SAME SYMPTOMS.

So--is my Mini somehow putting out bad USB juju and killing the drives, or did Seagate happen to make at least two really bad drives? I'd like to know before I send it in, and no, I don't want to buy another drive from another vendor to test. Has anyone seen anything like this happen?

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Who sucks: Apple or Seagate?

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  • Have a look at some of my JEs. Tom Hudson's also soured on them. WD for me from now on.
  • If the drive shows as bad on more than one computer, it's the drive. There should be no software signal that a computer could send to a drive that will cause the hardware to break (short of some wierd resonance harmonic if you made it seek at the right frequency).

"When people are least sure, they are often most dogmatic." -- John Kenneth Galbraith