An anonymous reader shares a report: As Moore's Law slowed to a crawl, chips, particularly those used in AI and high-performance computing (HPC), have steadily gotten hotter. In 2023 we saw accelerators enter the kilowatt range with the arrival of Nvidia's GH200 Superchips. We've known these chips would be hot for a while now -- Nvidia has been teasing the CPU-GPU franken-chip for the better part of two years. What we didn't know until recently is how OEMs and systems builders would respond to such a power-dense part. Would most of the systems be liquid cooled? Or, would most stick to air cooling? How many of these accelerators would they try to cram into a single box, and how big would the box be?

Now that the first systems based on the GH200 make their way to market, it's become clear that form factor is very much being dictated by power density than anything else. It essentially boils down to how much surface area you have to dissipate the heat. Dig through the systems available today from Supermicro, Gigabyte, QCT, Pegatron, HPE, and others and you'll quickly notice a trend. Up to about 500 W per rack unit (RU) -- 1 kW in the case of Supermicro's MGX ARS-111GL-NHR -- these systems are largely air cooled. While hot, it's still a manageable thermal load to dissipate, working out to about 21-24 kW per rack. That's well within the power delivery and thermal management capacity of modern datacenters, especially those making use of rear door heat exchangers.

However, this changes when system builders start cramming more than a kilowatt of accelerators into each chassis. At this point most of the OEM systems we looked at switched to direct liquid cooling. Gigabyte's H263-V11, for example, offers up to four GH200 nodes in a single 2U chassis. That's two kilowatts per rack unit. So while a system like Nvidia's air-cooled DGX H100 with its eight 700 W H100s and twin Sapphire Rapids CPUs has a higher TDP at 10.2 kW, it's actually less power dense at 1.2 kW/RU.

Big tech companies have vastly outspent venture capital groups with investments in generative AI start ups this year, as established giants use their financial muscle to dominate the much-hyped sector. From a report: Microsoft, Google and Amazon last year struck a series of blockbuster deals, amounting to two-thirds of the $27bn raised by fledgling AI companies in 2023, according to new data from private market researchers PitchBook. The huge outlay, which exploded after the launch of OpenAI's ChatGPT in November 2022, highlights how the biggest Silicon Valley groups are crowding out traditional tech investors for the biggest deals in the industry.

The rise of generative AI -- systems capable of producing humanlike video, text, image and audio in seconds -- have also attracted top Silicon Valley investors. But VCs have been outmatched, having been forced to slow down their spending as they adjust to higher interest rates and falling valuations for their portfolio companies.

An anonymous reader writes: If you've ever performed a fresh reinstall of Windows 11, you'll know how long it takes and how much effort you need to make to get it started. Fortunately, Microsoft is taking note. As spotted in a recent update to the Windows 11 beta branch, the company is working on a way to reinstall your operating system through Windows Update, and no files are lost in the process.

The newest update to the Windows Insider beta branch has added a new feature titled "Fix Problems using Windows Update." The feature is still a work in progress, so it doesn't work as it should right now. However, if you're on the Windows 11 Insider beta branch, you can see the button for yourself on the Recovery page, among the Windows 11 backup settings.

Japan is preparing regulations that would require tech giants like Apple and Google to allow outside app stores and payments on their mobile operating systems, in a bid to curb abuse of their dominant position in the Japanese market. From a report: Legislation slated to be sent to the parliament in 2024 would restrict moves by platform operators to keep users in the operators' own ecosystems and shut out rivals, focusing mainly on four areas: app stores and payments, search, browsers, and operating systems. The plan is to allow the Japan Fair Trade Commission to impose fines for violations. If this is modeled on existing antitrust law, the penalties would generally amount to around 6% of revenue earned from the problematic activities. The details will be worked out this spring.

The government will determine which companies the legislation applies to, based on criteria such as sales and user numbers. It is expected to affect mainly multinational giants, with no Japanese companies likely to be caught in the net. Apple does not allow apps to be downloaded onto iPhones through channels other than its own App Store. In-app payments also must go through Apple's system, which takes a cut of up to 30%. And although Google permits third-party app distribution platforms, it still requires apps to use its billing system. These effective monopolies on in-app payments can lead to users paying more for the same content or services on mobile devices than on personal computers.

Programmer and writer Jose Gilgado, writes about WordStar 4.0, a popular word processor from the early 80s that continues to work reliably well. Famously author George R.R. Martin used the application to write "A Song of Ice and Fire." "It does everything I want a word processing program to do and it doesn't do anything else. I don't want any help. I hate some of these modern systems where you type up a lowercase letter and it becomes a capital. I don't want a capital, if I'd wanted a capital, I would have typed the capital," R.R. Martin said earlier, as we previously covered.

Gilgado argues that WordStar 4.0 embodies the concept of finished software -- a software you can use forever with no unneeded changes. He adds: Sometimes, a software upgrade is a step backward: less usable, less stable, with new bugs. Even if it's genuinely better, there's the learning curve. You were efficient with the old version, but now your most used button is on the other side of the screen under a hidden menu. In a world where constant change is the norm, finished software provides a breath of fresh air. It's a reminder that reliability, consistency, and user satisfaction can coexist in the realm of software development. So the next time you find yourself yearning for the latest update, remember that sometimes, the best software is the one that doesn't change at all.

After thousands of U.S. flights were canceled or delayed over the holidays in 2022, most holiday travelers this year are off to a cheerier start this Christmas. But a few trouble spots were emerging on Christmas Day. From a report: Roughly 135 flights to, from or within the U.S. had been been cancelled as of 11:30 a.m. Eastern Time, while just over 1,100 were delayed, according to tracking service FlightAware. Airlines had canceled only 1.2% of U.S. flights so far this year as of Dec. 22, the lowest in five years. Nearly 3 million passengers were expected to pass through domestic airports during the busy holiday period, up 16% from 2022. Not everyone got off so lucky.

Some passengers at Chicago's Midway International Airport this Christmas Eve were left stranded on Christmas Eve, according to CBS News Chicago, with the U.S. carrier most disrupted during last year's holiday period -- Southwest Airlines -- again experiencing problems. Southwest attributed the delays to foggy weather in Chicago, but passengers also told CBS2 that a shortage of workers was a factor. Those snafus also affected passengers at Denver International Airport, with Southwest canceling 293 flights on Sunday, while nearly 1,300 trips were delayed, FlightAware data shows.

Alphabet's Google considered changing its app store pricing model to circumvent a regulatory crackdown, but abandoned a proposal to charge a set fee per app after it became clear that could cost the company billions of dollars, according to documents released late week. From a report: Google created Project Everest in 2021 to reconsider the Play Store billing model, according to the documents, which were released as part of an antitrust suit by Epic Games. Google last week lost the suit brought by the maker of Fortnite when a federal jury found the tech giant abused its monopoly power over the app store. Sparked by mounting pressure from regulators and developers over Google Play's hefty 30% commission, the presentation showed the search giant was concerned about staving off what it saw as potential regulatory overreach.

"We can defend the status quo for a few months," Google said in the presentation. "Making proposed changes sooner may help support reasonable legislation, position Google as a leader, and prevent more draconian legislation." Project Everest explored charging developers piecemeal service fees for putting their apps or games in the Play Store, with additional fees for user downloads, updates and referrals. But the company estimated that model created "potential for significant loss" from $1 billion to $2 billion for apps and $6 billion to $9 billion for games.

"The Portland International Airport in Oregon understands holiday travel is stressful. So this season, it invited a few specialists..." writes the Washington Post.

One TV station describes them as "therapy llamas... two 400-pound fluffballs serving as therapy animals" stationed at Portland International Airport (or PDX) earlier this week, for "travelers, in need of a calming moment."

From the Washington Post: Airports around the globe use a variety of methods to inject some Zen into one of the busiest travel periods of the year. They decorate their halls in holiday lights, host carolers and concerts, and bring in therapy dogs for group canine counseling.

Portland does all of the above. True to the city's quirky spirit, it also invites local camelids to the airport to canoodle with passengers. That's where Gregory, president and founder of Mountain Peaks Therapy Llamas & Alpacas, comes in. "PDX has an ongoing partnership with various therapy animal programs," said Allison Ferre, media relations manager with the Port of Portland, which operates the airport. "So this year, when we were bringing back holiday concessions programing, we just thought, "Who better to lead that parade than the llamas and alpacas?"

This year's theme was "reindeer." Gregory and her daughter, Shannon Joy, dressed the pair in antler headbands, glittery halters with tinkling bells and poinsettia-adorned wreathes. Red velvet banners worn like saddles were inscribed with their names and silvery snowflakes. "They looked pretty fancy," Gregory said...

Though the pair had to pass through security, they didn't have to submit to a pat down, which they might have enjoyed for the extra pets.

"10 years later, the demise of Google Reader still stings," writes PC Magazine. But "Time marches on and corporate priorities shift. Here are the products and services that took a final bow in 2023..."

Some of the highlights? 'Clubhouse' Clones
In the early days of the pandemic, when Zoom happy hours and sourdough starters proliferated, Clubhouse burst onto the scene with an app that facilitated audio-only chats between groups large and small. Tech giants quickly churned out their own Clubhouse clones, but these party-line throwbacks were not long for this world. Facebook was the first to go, ditching its Live Audio Rooms in December 2022, but 2023 also saw the end of Reddit Talk, Spotify Live, and Amazon's live radio DJ Amp app. [X Spaces is still around]

Amazon Smile
Launched in 2013, AmazonSmile saw Amazon donate 0.5% of the price of eligible purchases made through smile.amazon.com to charity, with consumers able to choose from over a million charitable organizations to support. On Feb. 20, however, the program shut down because it "has not grown to create the impact that we had originally hoped," Amazon said at the time.

NFTs on Facebook and Instagram
Remember non-fungible tokens (NFTs)? Somehow, crypto bros convinced people to spend big bucks on what are essentially JPEGs. (Don't try to convince me otherwise.) Meta got in on the action in 2022, allowing Instagram users to create NFTs and Facebook users to share them. It didn't exactly set either social network on fire and Meta said in March it would be "winding down digital collectibles."

Cortana on Windows
In June, AI claimed its latest victim by coming after Microsoft's Cortana. The voice assistant never really made a splash compared to Amazon's Alexa or Apple's Siri, and with the launch of Bing Chat (now Copilot), Microsoft removed Cortana as a built-in app on Windows.
Also on the list are Blizzard's Overwatch League, third-party Reddit clients, and Venmo as a payment option on Amazon (effective this January 10).

Looking further into the future, Gmail's Basic HTML View disappears in 2024, while Wordpad will eventually be removed in an unspecified future release of Windows.

"The iMessage connection software that powers Beeper Mini and Beeper Cloud is now 100% open source," Beeper announced late this week. " Anyone who wants can use it or continue development."

But while Beeper says it's done trying to bring iMessage to Android, CNET reports that the whole battle was "deeply tied" to Apple's ongoing strategy to control the mobile market: The tide seems to be changing, however: Apple said last month it would be opening up its Messages app (likely due to European regulation) to work with the newer, more feature-rich texting protocol called RCS. This hopefully will lead to a more modern and secure messaging experience when texting between an iPhone and an Android phone, and lead away from the aging SMS and MMS standards. Unfortunately, green bubbles will continue to persist even if there might be little to no functional difference. While third-party apps like Nothing Chats attempted and ultimately failed to bring iMessage to Android, Apple will likely never release the app on Google's mobile operating system.

Until RCS is fully adopted, companies are creating services to allow access to iMessage via Android phones. Apple, for its part, has been quick to block apps like Beeper Mini, citing security concerns. This, however, is raising eyebrows from lawmakers regarding competition in the messaging space and Apple's tight control over the market...

Beeper in a December 21 blog post told users to grab a jailbroken iPhone and install a free Beeper tool that'll generate iMessage registration codes to keep the service operational. It's such a roundabout and potentially expensive way of trying to get iMessage on Android that it likely won't be worth it for most people. For those not willing to go out and jailbreak an iPhone, Beeper said in a now-deleted blog post that it would allow people to rent a jailbroken unit for a small monthly fee starting next year.

"Reddit CEO Steve Huffman says that he stands by the company's decision to charge for API access," writes the blog 9to5Mac, "despite the fact that it was massively unpopular, and led to the demise of the leading Reddit app, Apollo." In an interview with FastCo, Huffman is unrepentant about the API decision, but says it could have been better communicated... "[H]e defended the company's decision to limit free access to its API as a necessary measure to foil AI-training freeloaders. 'Reddit is an open platform, and we love that,' he told me. 'At the same time, we have been taken advantage of by some of the largest companies in the world.'"
The incident ended up reappearing in Reddit's own "recap" pages showing highlights from its popular subreddits. For its Technology subreddit, the official recap shows that two most popular posts were "Apollo for Reddit is shutting down" and "Reddit sparks outrage after a popular app developer said it wants him to pay $20 million a year for data access."

And Reddit's official recap also shows that discussion leading to the second-most popular comment of the entire year for the subreddit. "Users supply all the content, and reddit turns around with this huge fuck you to its users, without whom it's just another crappy link aggregator. No, reddit, fuck you and your money grab."

The first most-popular comment appeared in a related discussion, headlined "Reddit Threatens to Remove Moderators From Subreddits Continuing Apollo-Related Blackouts." The comment?

Reddit: You're fired!
Moderator: I don't even work here.

The topic also dominated the official recap for the Programming subreddit, where it was the subject of all three of the top comments — and all three of the year's top posts:

Ironically, FastCo headlined its interview "As the AI era begins, Reddit is leaning into its humanity." ("Rebellious moderators. Large language models' peril and promise. Maybe a long-awaited IPO. Amid it all, Reddit CEO Steve Huffman says the web megacommunity is on a roll.") Other work has addressed concerns that bubbled to the surface during the moderator dust-up, such as accessibility issues: "I told the team, 'Just show up and ship,'" Huffman says. The official Reddit apps are finally compatible with screen readers used by users with vision impairments, with full compliance with the World Wide Web Consortium's accessibility guidelines planned by the end of 2024.

As for AI's potential to transform the Reddit experience, Huffman is less prone to exuberant overpromising than the average tech company CEO. But the same attributes that led third-party assemblers of large language models to crave access to the company's corpus of information could help it leverage the technology to its own benefit... Rather than involving the most obvious AI functionality, like a Reddit chatbot, the examples he provides relate to moderation of problem content. For instance, the latitude that individual moderators have to govern their communities means that they can set rules that Huffman describes as "sometimes strict and sometimes esoteric." Newbies may run afoul of them by accident and have their posts yanked just as they're trying to join the conversation. In response, Reddit is currently prototyping an AI-powered feature called "post guidance." It'll flag rule-violating material before it's ever published: "The new user gets feedback, and the mod doesn't have to deal with it," says Huffman. He adds that Reddit will also use AI to crack down on willful bad behavior, such as bullying and hate speech, and that he expects progress on that front in 2024...

Members already engage in acts of commerce such as tipping Photoshop wizards to remove ex-boyfriends from images; he says the company plans to facilitate these transactions with a payment system "that will basically involve users sending money to users, whether it's rewarding them for content or paying for digital services or digital goods or [physical] services." "People are trying to start businesses on Reddit, but it wasn't really built for that," he adds. "So just trying to flesh out that ecosystem, I think that'll be very powerful."

Longtime Slashdot reader FudRucker quotes a report from Study Finds: Researchers from Northwestern University, Boston College, and the Massachusetts Institute of Technology (MIT) have developed a new synaptic transistor that works just like the human brain. This advanced device, capable of both processing and storing information simultaneously, marks a notable shift from traditional machine-learning tasks to performing associative learning -- similar to higher-level human cognition. This study introduces a device that operates effectively at room temperatures, a notable improvement over previous brain-like computing devices that required extremely cold conditions to keep their circuits from overheating. With its fast operation, low energy consumption, and ability to retain information without power, the new transistor is well-suited for real-world applications.

"The brain has a fundamentally different architecture than a digital computer," says study co-author Mark Hersam, the Walter P. Murphy Professor of Materials Science and Engineering at Northwestern's McCormick School of Engineering, in a university release. "In a digital computer, data move back and forth between a microprocessor and memory, which consumes a lot of energy and creates a bottleneck when attempting to perform multiple tasks at the same time. On the other hand, in the brain, memory and information processing are co-located and fully integrated, resulting in orders of magnitude higher energy efficiency. Our synaptic transistor similarly achieves concurrent memory and information processing functionality to more faithfully mimic the brain."

Hersam and his team employed a novel strategy involving moire patterns, a type of geometric design formed when two patterns are overlaid. By stacking two-dimensional materials like bilayer graphene and hexagonal boron nitride and twisting them to form a moire pattern, they could manipulate the electronic properties of the graphene layers. This manipulation allowed for the creation of a synaptic transistor with enhanced neuromorphic functionality at room temperature. The device's testing involved training it to recognize patterns and similarities, a form of associative learning. For instance, if trained to identify a pattern like "000," the transistor could distinguish that "111" is more similar to "000" than "101," demonstrating a higher level of cognitive function. This ability to process complex and imperfect inputs has significant implications for real-world AI applications, such as improving the reliability of self-driving vehicles in challenging conditions. The study has been published in the journal Nature.

An anonymous reader quotes a report from TechCrunch: In recent years, tools such as Figma, TLDraw, Apple's Freeform and Arc browser's Easel functionality have tried to sell the idea of using an "infinite canvas" for capturing and sharing ideas. French startup Kosmik is building on that general concept with a knowledge-capturing tool that doesn't require the user to switch between different windows or apps to capture information. Kosmik was founded in 2018 by Paul Rony and Christophe Van Deputte. Prior to that, Rony worked at a video production company as a junior director, and he wanted a single whiteboard-type canvas instead of file and folders where he could put videos, PDFs, websites, notes and drawings. And that's when he started to build Kosmic, Rony told TechCrunch, drawing on a prior background in computing history and philosophy.

"It took us almost three years to make a working product to include baseline features like data encryption, offline-first mode and build a spatial canvas-based UI," Rony explained. "We have built all of this on IPFS, so when two people collaborate everything is peer-to-peer rather than relying on a server-based architecture." Kosmik offers an infinite canvas interface where you can insert text, images, videos, PDFs and links, which can be opened and previewed in a side panel. It also features a built-in browser, saving users from having to switch windows when they need to find a relevant website link. Additionally, the platform sports a PDF reader, which lets the user extract elements such as images and text.

The tool is useful for designers, architects, consultants, and students to build boards of information for different projects. The tool is useful for them as they don't need to open up a bunch of Chrome tabs and put details into a document, which is not a very visual medium for various media types. Some retail investors are using the app to monitor stock prices and consultants are using them for their project boards. Available via the web, Mac, and Windows, Kosmik ships with a basic free tier, though this has a limit of 50MB of files and 5GB of storage with 500 canvas "elements." For more storage and unlimited elements, the company offers a $5.99 monthly subscription, with plans in place to eventually offer a "pay-once" model for those who only want to use the software on a single device.

According to Canalys Research, Microsoft's plan to end support for Windows 10 could result in about 240 million computers being sent to landfills. "The electronic waste from these PCs could weigh an estimated 480 million kilograms, equivalent to 320,000 cars," adds Reuters. From the report: While many PCs could remain functional for years post the end of OS support, Canalys warned demand for devices without security updates could be low. Microsoft announced a plan to provide security updates for Windows 10 devices until October 2028 for an undisclosed annual price. If the pricing structure for extended Windows 10 support mirrors past trends, migrating to newer PCs could be more cost-effective, increasing the number of older PCs heading to scrap, Canalys said.

An anonymous reader quotes a report from Ars Technica: A report at The Information says that AI might already be taking people's jobs at Google. The report cites people briefed on the plans and says Google intends to "consolidate staff, including through possible layoffs, by reassigning employees at its large customer sales unit who oversee relationships with major advertisers." According to the report, the jobs are being vacated because Google's new AI tools have automated them. The report says a future restructuring was apparently already announced at a department-wide Google Ads meeting last week.

Google announced a "new era of AI-powered ads" in May, featuring a "natural-language conversational experience within Google Ads, designed to jump-start campaign creation and simplify Search ads." Google said its new AI could scan your website and "generate relevant and effective keywords, headlines, descriptions, images, and other assets," making the Google Ads chatbot one part designer and one part sales expert. [...] The report also notes another benefit of making AI do this work: "Because these tools don't require much employee attention, they carry relatively few expenses, so the ad revenue carries a high-profit margin."

The Information report says, "A growing number of advertisers have adopted PMax since [launch], eliminating the need for some employees who specialized in selling ads for a particular Google service, like search, working together to design ad campaigns for big customers." [Google's Performance Max, or "PMax," is a Google ad tool that can help advertisers actually make ad content and determine the best places for it -- YouTube, Search, Gmail, etc.] According to the report, as of a year ago, Google had about 13,500 people devoted to this kind of sales work, a huge chunk of the 30,000-strong ad division. These 13,500 people aren't necessarily all going to be affected, and those who are won't necessarily be laid off -- they could be reassigned to other areas in Google. We should know the scale of Google Ad's big re-org soon. The report says, "Some employees expect the changes to be announced next month."

The next version of Android could give you an estimate of your battery's remaining capacity, which naturally degrades over time. "Android 14 laid the initial groundwork for the OS to track battery health information, but Android 15 could actually bring that information in front of users," reports Android Authority. It could also tell you whether your device's battery has been replaced. From the report: The manufacture date and cycle count aren't the only battery-related statistics that Android 14 exposes to apps through new APIs, though. Other battery health details like the date of first use, charging policy, charging status, and state of health are also available. The state of health is particularly interesting because it's an estimate of the battery's current full charge capacity, expressed as a percentage relative to the battery's rated capacity. For example, if your Pixel 8 battery's state of health is measured at 90%, that means its remaining full charge capacity is estimated to be about 4118mAh (compared to the rated 4575mAh).

The Settings app currently doesn't show the battery state of health, but that's set to change in the future, as the latest version of the Settings Services app (an extension to the Settings app on Pixel and other devices) found within Android 14 QPR2 Beta 2 has a new "battery health" page that is set to show the state of health. [...] Strings within the APK suggest this page will show you the "estimated percentage of charge the battery can currently hold compared to when it was new" (i.e. the state of health) before and after "recalibration" of the battery. We don't have the exact details on what "recalibration" entails, but given that one string suggests the "process may take a few weeks," we're guessing that it's simply the system collecting data over a longer period to provide a more accurate estimate of the battery capacity. Meanwhile, the "initial battery health values" are "based on lab results" and hence "may vary from your actual battery state."

[...] We also learned that the Settings app itself will surface "tips" to the user when either the battery capacity is degraded or can't be detected, so the user doesn't have to manually check the "battery health" page. Lastly, we learned that Google is working on exposing more battery-related information to the OS, such as the part status and the serial number. [...] At the very least, we do know that Android will support reading the battery's part status and serial number, provided the battery exposes that information to the OS, and the vendor implements the new version of the Android health HAL. The health HAL is the software responsible for bridging the gap between the OS APIs that read battery/charging information (i.e. everything we talked about before) with the software that controls the battery/charging chips. Version 2.0 of the health HAL needs to be implemented to support all the new Android 14 battery health APIs like state of health, which is why so few devices support that right now.

Beeper is giving up on its mission to bring iMessage to Android after implementing a series of fixes that Apple has knocked down one by one over the past month. From a report: Although the company has issued a complex workaround, it says it has no plans to roll out another one if this one is knocked down by Apple. "Each time that Beeper Mini goes 'down' or is made to be unreliable due to interference by Apple, Beeper's credibility takes a hit," the company wrote in a blog post. "It's unsustainable. As much as we want to fight for what we believe is a fantastic product that really should exist, the truth is that we can't win a cat-and-mouse game with the largest company on earth. With our latest software release, we believe we've created something that Apple can tolerate existing. We do not have any current plans to respond if this solution is knocked offline"

Worldcoin is no longer offering its Orb-verification service in India, Brazil and France, just months after the crypto startup expanded the helmet-shaped eyeball-scanning device to those markets. From a report: Tools for Humanity, the foundation that oversees development of Worldcoin, exclusively told TechCrunch in a statement that it had expanded the Orb to many markets this year for a "limited time access." The sudden retreat, however, comes as a surprise. Worldcoin had opened pop-up kiosks in many parts of India to onboard new users to the platform and drove crowds as people lined up to sign up and collect the free tokens.

Microsoft has announced that it is deprecating Windows Mixed Reality, with plans to remove the feature in an upcoming release of the OS. From a report: Windows Mixed Reality was Microsoft's attempt at building out a VR ecosystem for Windows PCs, but unfortunately this effort has been mostly inactive for a number of years. While there have been several VR headsets built for Windows Mixed Reality, most of them launched between 2017 and 2021. It's been a long while since OEMs released new VR headsets for Windows Mixed Reality, likely because SteamVR is a much more successful platform with a much wider selection of games. Unfortunately, Microsoft says the deprecation of Windows Mixed Reality also includes support for using a Windows Mixed Reality headset with SteamVR, along with the dedicated Mixed Reality Portal app which acted as a launch environment for VR apps and games built for Windows Mixed Reality.

An anonymous reader quotes a report from TechCrunch: Rite Aid has been banned from using facial recognition software for five years, after the Federal Trade Commission (FTC) found that the U.S. drugstore giant's "reckless use of facial surveillance systems" left customers humiliated and put their "sensitive information at risk." The FTC's Order (PDF), which is subject to approval from the U.S. Bankruptcy Court after Rite Aid filed for Chapter 11 bankruptcy protection in October, also instructs Rite Aid to delete any images it collected as part of its facial recognition system rollout, as well as any products that were built from those images. The company must also implement a robust data security program to safeguard any personal data it collects.

A Reuters report from 2020 detailed how the drugstore chain had secretly introduced facial recognition systems across some 200 U.S. stores over an eight-year period starting in 2012, with "largely lower-income, non-white neighborhoods" serving as the technology testbed. With the FTC's increasing focus on the misuse of biometric surveillance, Rite Aid fell firmly in the government agency's crosshairs. Among its allegations are that Rite Aid -- in partnership with two contracted companies -- created a "watchlist database" containing images of customers that the company said had engaged in criminal activity at one of its stores. These images, which were often poor quality, were captured from CCTV or employees' mobile phone cameras.

When a customer entered a store who supposedly matched an existing image on its database, employees would receive an automatic alert instructing them to take action -- and the majority of the time this instruction was to "approach and identify," meaning verifying the customer's identity and asking them to leave. Often, these "matches" were false positives that led to employees incorrectly accusing customers of wrongdoing, creating "embarrassment, harassment, and other harm," according to the FTC. "Employees, acting on false positive alerts, followed consumers around its stores, searched them, ordered them to leave, called the police to confront or remove consumers, and publicly accused them, sometimes in front of friends or family, of shoplifting or other wrongdoing," the complaint reads. Additionally, the FTC said that Rite Aid failed to inform customers that facial recognition technology was in use, while also instructing employees to specifically not reveal this information to customers. In a press release, Rite Aid said that it was "pleased to reach an agreement with the FTC," but that it disagreed with the crux of the allegations.

"The allegations relate to a facial recognition technology pilot program the Company deployed in a limited number of stores," Rite Aid said in its statement. "Rite Aid stopped using the technology in this small group of stores more than three years ago, before the FTC's investigation regarding the Company's use of the technology began."