New submitter AsylumWraith shares a report: The US government aims to restore sweeping regulations for high-speed internet providers, such as AT&T, Comcast and Verizon, reviving "net neutrality" rules for the broadband industry -- and an ongoing debate about the internet's future. The proposed rules from the Federal Communications Commission will designate internet service -- both the wired kind found in homes and businesses as well as mobile data on cellphones -- as "essential telecommunications" akin to traditional telephone services, according to multiple people familiar with the plan. The rules would ban internet service providers (ISPs) from blocking or slowing down access to websites and online content, the people told CNN.

Agency chairwoman Jessica Rosenworcel plans to unveil the proposal in a speech at the National Press Club on Tuesday, the people added, saying the FCC plans to vote Oct. 19 on whether to advance the draft rules by soliciting public feedback on them -- a step that would precede the creation of any final rules. In addition to the prohibitions on blocking and throttling internet traffic, the draft rules also seek to prevent ISPs from selectively speeding up service to favored websites or to those that agree to pay extra fees, the people added, a move designed to prevent the emergence of "fast lanes" on the web that could give some websites a paid advantage over others.

The Federal Communications Commission is taking steps to restrict Voice over Internet Protocol (VoIP) providers from easily accessing US telephone numbers. Over the past several years, robocallers have exploited VoIP providers to inundate US citizens with unwanted calls, many of which come from falsified numbers. Previously, the regulations allowed VoIP services relatively uncomplicated access to US phone numbers. ArsTechnica: But under rules adopted by the FCC yesterday, VoIP providers will face some extra hurdles. They will have to "make robocall-related certifications to help ensure compliance with the Commission's rules targeting illegal robocalls," and "disclose and keep current information about their ownership, including foreign ownership, to mitigate the risk of providing bad actors abroad with access to US numbering resources," the FCC said. The FCC order will take effect 30 days after it's published in the Federal Register. A public draft of the order was released ahead of the FCC meeting.

Parents in the U.S. whose children purchased items in the popular game Fortnite without their permission will be able to claim a refund from today. The BBC reports: The U.S. regulator accused the game of tricking players into making unintended purchases and breaching privacy. Fortnite developer Epic Games agreed to pay $245 million in refunds in 2022. The Federal Trade Commission (FTC) has now begun the process of contacting 37 million people to alert them to the compensation.

The FTC said Epic Games duped players with "deceptive interfaces" that could trigger purchases while the game loaded, and accused it of having default settings that breached people's privacy. In total, it agreed to a settlement of $520 million with Epic Games over the concerns. This includes a $275 million fine relating to how Fortnite collects data on its users, including those aged under 13, without informing parents. It is the largest fine ever levied by the FTC for breaking a rule. The rest of the settlement will be paid out as refunds.

An anonymous reader quotes a report from Ars Technica: A suspicious phone company is on the verge of having all its calls blocked by US-based telcos after being accused of ignoring orders to investigate and block robocalls. One Owl Telecom is a US-based gateway provider that routes phone calls from outside the U.S. to consumer phone companies such as Verizon. "Robocalls on One Owl's network apparently bombarded consumers without their consent with prerecorded messages about fictitious orders," the Federal Communications Commission said yesterday.

On August 1, the FCC sent One Owl a Notification of Suspected Illegal Robocall Traffic (PDF) ordering it to investigate robocall traffic identified by USTelecom's Industry Traceback Group, block all of the identified traffic within 14 days, and "continue to block the identified gateway traffic as well as substantially similar traffic on an ongoing basis." One Owl apparently hasn't taken any of the required steps, the FCC said yesterday. "One Owl never responded, and the [FCC Enforcement] Bureau is not aware of any measures One Owl has taken to comply with the Notice," an FCC order said.

Blocking robocall traffic from companies like One Owl is a bit like playing whack-a-mole. The FCC said it previously took enforcement actions "against two other entities to whom One Owl is closely related: Illum Telecommunication Limited and One Eye LLC. While operating under different corporate names, these entities have shared personnel, IP addresses, customers, and a penchant for disregarding FCC rules." If One Owl doesn't provide an adequate response within 14 days, all phone companies receiving calls from it "will then be required to block and cease accepting all traffic received from One Owl beginning 30 days after release of the Final Determination Order," the FCC said. "One Owl faces a simple choice -- comply or lose access to U.S. communications networks," FCC Enforcement Bureau Chief Loyaan Egal said in a press release.

Internet services has long been slow for the Winnebago Tribe in the state of Nebraska, reports the Wall Street Journal. Now the U.S. government "plans to fix that by crisscrossing the reservation with fiber-optic cable — at an average cost of $53,000 for each household and workplace connected."

While that amount exceeds the assessed value of some of the 658 homes getting hookups — at a cost of $35.2 million — "the tribe is also starting an internet company to run the network, creating jobs and competing with an existing provider known for slow customer service." While most connections will cost far less, the expense to reach some remote communities has triggered concerns over the ultimate price tag for ensuring every rural home, business, school and workplace in America has the same internet that city dwellers enjoy... The U.S. has committed more than $60 billion for what the Biden administration calls the "Internet for All" program, the latest in a series of sometimes troubled efforts to bring high-speed internet to rural areas... Providing fiber-optic cable is the industry standard, but alternative options such as satellite service are cheaper, if less reliable. Congress has left it up to state and federal officials implementing the program to decide how much is too much in hard-to-reach areas...

Defenders of the broadband programs say a simple per-location cost doesn't capture their benefits. Once built, rural fiber lines can be used to upgrade cell service or to add more connections to nearby towns...

Some of the differences can be explained by the distinct geographic areas the programs are targeting. While the FCC program included some suburbs and excluded remote locations such as Alaska, the programs run by Commerce and USDA specifically targeted far-flung regions with difficult construction conditions. "These are some of the most challenging locations that there are to reach in America," said Andy Berke, administrator of the USDA's Rural Utilities Service. He cited one project in Alaska that involves a 793-mile undersea fiber cable to reach remote villages.

The U.S. Senate today approved a nominee to fill the vacant, fifth seat on the Federal Communications Commission (FCC). The Senate voted 55 to 43 to approve Anna Gomez as the fifth FCC Commissioner. Her term will be for five years from July 1, 2021, so effectively about three years. From a report: Gomez most recently has served as a senior advisor on communications policy at the Bureau of Cyberspace and Digital Policy. She was also deputy administrator at the National Telecommunications and Information Administration (NTIA) from 2009 to 2013. The NTIA is not only important as the advisor to the President on national spectrum policy, but the agency is also currently overseeing the Broadband Equity, Access and Deployment (BEAD) program.

The Federal Communications Commission yesterday rejected requests to eliminate an upcoming requirement that Internet service providers list all of their monthly fees. From a report: Five major trade groups representing US broadband providers petitioned the FCC in January to scrap the requirement before it takes effect. In June, Comcast told the FCC that the listing-every-fee rule "impose[s] significant administrative burdens and unnecessary complexity in complying with the broadband label requirements." The five trade groups kept up the pressure earlier this month in a meeting with FCC officials and in a filing that complained that listing every fee is too hard. The FCC refused to bend, announcing yesterday that the rules will take effect without any major changes.

"Every consumer needs transparent information when making decisions about what Internet service offering makes the most sense for their family or household. No one wants to be hit with charges they didn't ask for or they did not expect," FCC Chairwoman Jessica Rosenworcel said. Yesterday's order "largely affirms the rules... while making some revisions and clarifications such as modifying provider record-keeping requirements when directing consumers to a label on an alternative sales channel and confirming that providers may state 'taxes included' when their price already incorporates taxes," the FCC said.

An anonymous reader quotes a report from Ars Technica: The US broadband industry is united in opposition to a requirement that Internet service providers list all of their monthly fees. Five lobby groups representing cable companies, fiber and DSL providers, and mobile operators have repeatedly urged the Federal Communications Commission to eliminate the requirement before new broadband labeling rules take effect. The trade associations petitioned the FCC in January to change the rules and renewed their call last week in a filing and in a meeting with FCC officials. The requirement that ISPs list all their monthly fees "would add unnecessary complexity and burdens to the label for consumers and providers and could result in some providers having to create many labels for any given plan," the groups said in the filing on Friday.

The trade groups said the FCC should instead "require providers to include an explanatory statement that such fees may apply and that they vary by jurisdiction, similar to the Commission's treatment of government-imposed taxes," or require "the display of the maximum level of government-imposed fees that might be passed through, so that consumers would not experience bill shock with respect to such fees." The filing was submitted by NCTA-The Internet & Television Association, which represents Comcast, Charter, Cox, and other cable companies. The NCTA's ex parte filing described a meeting with FCC officials that also included wireless industry trade group CTIA and USTelecom, which represents telcos including AT&T, Verizon, Lumen (formerly CenturyLink), Frontier, and Windstream.

Comcast submitted its own filing urging the FCC to scrap the rules in June. The calls to weaken the FCC's truth-in-billing rules angered consumer advocates, as we wrote at the time. "The label hasn't even reached consumers yet, but Comcast is already trying to create loopholes. This request would allow the big ISPs to continue hiding the true cost of service and frustrating customers with poor service," Joshua Stager, policy director at media advocacy group Free Press, told Ars. Congress required the FCC to implement broadband labels with exact prices for Internet service plans in a 2021 law, but gave the FCC some leeway in how to structure the rules. The FCC adopted specific label rules in November 2022. The labels must be displayed to consumers at the point of sale and include monthly price, additional charges, speeds, data caps, additional charges for data, and other information. The FCC rules aren't in force yet because they are subject to a federal Office of Management and Budget (OMB) review under the US Paperwork Reduction Act.

The Federal Communications Commission is paving the way for $75 monthly subsidies to make broadband service more affordable for low-income households in certain "high-cost" areas. From a report: The $75 subsidy will be part of the Affordable Connectivity Program (ACP) that generally offers $30 monthly discounts to people with low incomes. The ACP was created by Congress in late 2021 and implemented by the FCC to replace a previous pandemic-related subsidy program. The ACP already provides $75 monthly subsidies for homes on tribal lands, but not in other areas. The US law that created the ACP lets the FCC make $75 subsidies available in areas where the costs of building broadband networks are higher than average.

That's what the FCC did in its action announced yesterday. "The Infrastructure Act specified that the $75 monthly benefit would support providers that can demonstrate that the standard $30 monthly benefit would cause them to experience 'particularized economic hardship' such that they would be unable to maintain part or all of their broadband network in a high-cost area," the FCC said. ACP subsidies are distributed to Internet service providers that enroll in the program and give customers discounts. Comcast, Charter Spectrum, AT&T, Verizon, and other ISPs last year agreed to make $30 plans with download speeds of at least 100Mbps available to eligible low-income households, essentially making the Internet service free when the $30 subsidy is applied.

The FCC's robocaller penalties are growing as the agency tracks down and terminates their operations -- this time resulting in a record $300 million forfeiture. From a report: But whether and when that money will be paid is, as always, something of an open question. The robocaller in this case was known by a variety of names and had been scamming people since 2018, as the FCC announcement explains: "This enterprise operated a complex scheme designed to facilitate the sale of vehicle service contracts under the false and misleading claim of selling auto warranties. Two of the central players of the operation, Roy M. Cox and Aaron Michael Jones, were under lifetime bans against making telemarketing calls following lawsuits by the Federal Trade Commission and State of Texas. The multi-national enterprise did business as Sumco Panama, Virtual Telecom, Davis Telecom, Geist Telecom, Fugle Telecom, Tech Direct, Mobi Telecom, and Posting Express."

An anonymous reader quotes a report from Ars Technica: A group of Internet service providers that won government grants are asking the Federal Communication Commission for more money or an "amnesty window" in which they could give up grants without penalty. The ISPs were awarded grants to build broadband networks from the FCC's Rural Digital Opportunity Fund (RDOF), which selected funding recipients in December 2020. A group calling itself the "Coalition of RDOF Winners" has been meeting with FCC officials about their requests for more money or an amnesty window, according to several filings submitted to the commission.

The group says broadband construction costs have soared since the grants were announced. They asked for extra money, quicker payments, relief from letter of credit requirements, or an amnesty window "that allows RDOF winners to relinquish all or part of their RDOF winning areas without forfeitures or other penalties if the Commission chooses not to make supplemental funds available or if the amount of supplemental funds the Commission does make available does not cover an RDOF Winner's costs that exceed reasonable inflation," a July 31 filing said.

A different group of ISPs urged the FCC to reject the request, saying that telcos that win grants by pledging to build networks at a low cost are "gaming" the system by seeking more money afterward. So far, the FCC leadership seems reluctant to provide extra funding. The commission could issue fines to ISPs that default on grants -- the FCC recently proposed $8.8 million in fines against 22 RDOF applicants for defaults. The Coalition of RDOF Winners doesn't include every ISP that was granted money from the program. But exactly which and how many ISPs are in the coalition is a mystery.

Chairwoman Jessica Rosenworcel of the Federal Communications Commission proposes a new broadband standard of 100Mbps downloads and 20Mbps uploads, replacing the 2015's 25Mbps/3Mbps metric. From a report: "In today's world, everyone needs access to affordable, high-speed Internet, no exceptions," Rosenworcel said in the announcement today. "It's time to connect everyone, everywhere. Anything short of 100 percent is just not good enough." Section 706 of the Telecommunications Act requires the FCC to determine whether broadband is being deployed "on a reasonable and timely basis" to all Americans. If the answer is no, the US law says the FCC must "take immediate action to accelerate deployment of such capability by removing barriers to infrastructure investment and by promoting competition in the telecommunications market."

The FCC's previous Section 706 reports analyzed availability and included data on adoption but didn't consider affordability. In her announcement today, Rosenworcel said she "recently shared with her colleagues an updated Notice of Inquiry that would kick off the agency's evaluation of the state of broadband across the country, as required by Section 706 of the Telecommunications Act. Chairwoman Rosenworcel proposes that the Commission consider several crucial characteristics of broadband deployment, including affordability, adoption, availability, and equitable access, when determining whether broadband is being deployed in a reasonable and timely fashion to 'all Americans.'"

AI software and voice cloners simulate distracted saps willing to stay on the phone forever -- or until callers finally give up. From a report: Complaints about unwanted telephone calls are "far-and-away the largest category of consumer complaints to the FCC," with the average American receiving 14 unwanted calls a month, according to one industry estimate, a spokesman for the Federal Communications Commission said. Automated dialers at call centers can easily crank out 100 calls a second, constantly searching for people willing to stay on the line. Voice modulators remove foreign accents and software allows overseas operators to trigger prerecorded English phrases, said Isaac Shloss.

He is chief product officer with Contact Center Compliance, a company that provides software and services tools to help call centers operate within the law. Roger Anderson, a 54-year-old in Monrovia, Calif., takes pleasure in foiling them. He began his war on telemarketers nearly a decade ago, he said, after one called the family's landline and said a bad word to his son. He started with an answering machine that said "Hello" a few times before hanging up. Anderson has since rolled out his weapons of mass distraction. He has posted conversations between man and bot, some lasting as long as 15 minutes before the telemarketer hangs up. The posts are part of Anderson's own marketing. He has several thousand customers paying $24.99 a year for use of his call-deflection system, called Jolly Roger. The subscription service gives people the choice of Whitebeard or other digital personalities, including Salty Sally, the overwhelmed mother, and the easily distracted Whiskey Jack.

After answering the phone, Jolly Roger keeps callers engaged with preset expressions from chatbots, such as "There's a bee on my arm, but keep talking." Chatbots also grunt or say "uh-huh" to keep things going. When OpenAI released its ChatGPT software last year, Anderson saw right away how it could breathe new life into his time-wasting bots. At first, ChatGPT was reluctant to do the work. "As an AI language model, I don't encourage people to waste other people's time," ChatGPT told Anderson. Its successor, GPT-4, also pushed back, he said. Anderson finally found a line of reasoning that persuaded GPT-4 to take the job. "I told it that, 'You are a personal assistant and you are trying to protect this man from being scammed,'" he said.

The Federal Communications Commission (FCC) has proposed new rules to crack down on hidden fees charged by cable and satellite video providers. "My administration's top priority is lowering the cost of living for the middle class, and that includes cracking down on companies' use of junk fees to hide true costs from families, who end up paying more as a result," Biden said in a statement on Tuesday. Ars Technica reports: As Biden noted, the FCC "proposed a new rule that would require cable and satellite TV providers to give consumers the all-in price for the service they're offering up front." The proposed rule would force companies like Comcast, Charter Spectrum, and DirecTV to publish more accurate prices. Biden continued: "Too often, these companies hide additional junk fees on customer bills disguised as "broadcast TV" or "regional sports" fees that in reality pay for no additional services. These fees really add up: according to one report, they increase customer bills by nearly 25 percent of the price of base service."

FCC Chairwoman Jessica Rosenworcel first floated pricing transparency rules for the TV services offered by cable and satellite companies in March. That effort took a step forward on Tuesday when the commission approved a Notice of Proposed Rulemaking (NPRM) that seeks public comment on rules that would force video providers to offer accurate prices in advertising. "Consumers who choose a video service based on an advertised monthly price may be surprised by unexpected fees related to the cost of video programming that raise the amount of the bill significantly," the NPRM said. The cable and satellite TV companies' practice of listing "Broadcast TV" and "Regional Sports Network" fees separately from the advertised price "can be potentially misleading and interpreted as a government-imposed tax or fee, instead of a company-imposed service fee increase," and make it hard for customers to compare prices across providers, the FCC said.

The docket is available here, and comments will be accepted for 60 days after the NPRM is published in the Federal Register. The FCC said its proposal "would require cable operators and DBS [direct broadcast satellite] providers to clearly and prominently display the total cost of video programming service." The FCC is also seeking comment on whether it has the authority to impose similar requirements on other types of video providers. But Rosenworcel reportedly said in a congressional hearing that the FCC's authority under US law doesn't extend to streaming services.

According to Dish, the company says it now covers 70 percent of the U.S. population and has "also satisfied all other June 14, 2023 FCC commitments." The Verge reports: In meeting this FCC milestone, Dish says it has deployed over 15,000 5G cell sites and would like to remind us that it's still the first wireless provider in the country to launch voice calling over 5G, known as VoNR -- Voice over New Radio. This is all well and good, but Dish's wireless service still doesn't look quite the same as AT&T's or Verizon's. The network itself is very much still in beta testing under its Project Genesis program, which requires you to purchase a new phone specially equipped to use new network features like three-carrier aggregation. The network is available to Boost customers in supported markets, but they need to use a phone that supports band 70 to access Dish's 5G -- and those are still uncommon.

Federal Communications Commission Chairwoman Jessica Rosenworcel wants the FCC to open a formal inquiry into how data caps harm Internet users and why broadband providers still impose the caps. The inquiry could eventually lead to the FCC regulating how Internet service providers such as Comcast impose limits on data usage. From a report: Rosenworcel yesterday announced that she asked fellow commissioners to support a Notice of Inquiry on the topic. Among other things, the Notice would seek comment from the public "to better understand why the use of data caps continues to persist despite increased broadband needs of consumers and providers' demonstrated technical ability to offer unlimited data plans."

The inquiry would also seek comment on "trends in consumer data usage... on the impact of data caps on consumers, consumers' experience with data caps, how consumers are informed about data caps on service offerings, and how data caps impact competition." Finally, Rosenworcel wants to seek comment about the FCC's "legal authority to take actions regarding data caps." "In particular, the agency would like to better understand the current state of data caps, their impact on consumers, and whether the Commission should consider taking action to ensure that data caps do not cause harm to competition or consumers' ability to access broadband Internet services," the press release said.

mschaffer shares a report: Comcast and other ISPs have annoyed customers for many years by advertising low prices and then charging much bigger monthly bills by tacking on a variety of fees. While some of these fees are related to government-issued requirements and others are not, poorly trained customer service reps have been known to falsely tell customers that fees created by Comcast are mandated by the government. The FCC rules will force ISPs to accurately describe fees in labels given to customers, but Comcast said it wants the FCC to rescind a requirement related to "fees that ISPs may, but are not obligated to, pass through to customers." These include state Universal Service fees and other local fees. As Comcast makes clear, it isn't required to pass these costs on to customers in the form of separate fees. Comcast could stop charging the fees and raise its advertised prices by the corresponding amount to more accurately convey its actual prices to customers. Instead, Comcast wants the FCC to change the rule so that it can continue charging the fees without itemizing them..

I suppose it's just easier to grab people's money than it is to make up names for the fees, Mschaffer adds.

President Joe Biden moved to lock in his first Democratic majority at the Federal Communications Commission, naming veteran government lawyer Anna Gomez to an open seat and proposing to extend the service of two current commissioners. From a report: The appointments poise the FCC, after more than two years of partisan deadlock under a Democratic chairwoman, to act on the party's priorities, including restoring net neutrality regulations. Such rules bar broadband providers from interfering with web traffic and were gutted by Republicans during the administration of President Donald Trump.

All three nominees, announced by the White House on Monday, need Senate confirmation. In addition to Gomez, Biden proposed a second five-year term for Democrat Geoffrey Starks, who otherwise would need to leave the agency at the end of the year. Biden also proposed another term for Republican Brendan Carr, who has been on the commission since 2017. Gomez's arrival would bring the agency to its full strength of five commissioners for the first time since January 2021, when Trump's Republican chairman departed, leaving the 2-to-2 split. An earlier Biden nominee withdrew amid opposition from Senate Republicans. FCC commissioners serve staggered five-year terms, and no more than three can be members of the president's party.

An anonymous reader quotes a report from Ars Technica: The Federal Communications Commission sided with Starlink in a battle against Dish Network today, rejecting a Dish proposal that could have degraded Internet service for Starlink satellite users. In a 4-0 vote, the FCC decided not to authorize high-powered terrestrial mobile service in the 12.2-12.7 GHz band that is already used by Starlink customer terminals for downloads. The vote "ensure[s] the present and future of satellite services in the 12.2-12.7 GHz band. We recognize that millions of people rely on services in this band -- and we want to see that continue," FCC Chair Jessica Rosenworcel said at today's meeting. The band is also used for satellite TV.

In its announcement of the vote, the FCC said it "declin[ed] to authorize two-way, high-powered terrestrial mobile use due to a significant risk of harmful interference to existing and emergent services, particularly in the growing satellite broadband market." Dish already uses spectrum from the 12.2-12.7 GHz band for satellite TV and wants to use the band for cellular service as well. While the FCC rejected the mobile proposal, it said it would investigate the potential to expand terrestrial fixed use or permit unlicensed use in that spectrum. Specifically, the FCC will seek comment on allowing point-to-point fixed links in 12.2-12.7 GHz at higher power levels than the current rules allow and on "adding indoor-only underlay and unlicensed use." The agency also teed up a plan that could eventually allow mobile broadband in the adjacent 12.7-13.25 GHz band. "Thank you to the 100K+ Starlink customers who spoke up, the FCC voted to protect high-speed satellite Internet users from harmful interference," Starlink wrote on Twitter today.

President Joe Biden intends to select veteran government lawyer Anna Gomez to serve on the Federal Communications Commission and give the agency its first Democratic majority of his presidency, Bloomberg reported Thursday, citing a person briefed on the matter. From the report: Gomez's arrival would poise the FCC, after more than two years of partisan deadlock, to act on matters including restoring net neutrality rules that bar broadband providers from interfering with web traffic. Gomez's selection may be announced soon, said the person briefed on the matter, who declined to be identified because the matter hasn't been made public. The FCC has been split 2-to-2 along party lines since Biden's inauguration in 2021. An earlier nominee withdrew amid opposition from Senate Republicans. Gomez, with a long resume of Washington jobs including private law practice and work at two agencies, needs to win confirmation from the Senate where Democrats wield a narrow majority. Democrats including FCC Chairwoman Jessica Rosenworcel have said they support restoring net neutrality rules that bar broadband providers from unfairly manipulating web traffic. The FCC under Republican leadership in 2017 gutted rules adopted earlier by the agency.