An anonymous reader quotes a report from Ars Technica: Melvin Capital, the hedge fund that was wrongfooted by retail traders who drove up shares in GameStop and other companies it had bet against, lost 53 percent in January, according to people familiar with the firm's results. The New York-based hedge fund sustained a $4.5 billion fall in its assets from the end of last year to $8 billion, even after a $2.75 billion cash injection from Steve Cohen's Point72 Asset Management and Ken Griffin's Citadel. Melvin became the target of retail traders who coordinated to drive up the share price of GameStop on online message boards such as Reddit, after the firm disclosed its bet against the company in regulatory filings.

On Wednesday Melvin said it had exited its bet against GameStop and repositioned its portfolio. The firm moved to reduce risk in its investments following a turbulent start to January when it lost 30 percent in the first three weeks. Melvin's leverage ratio is at the lowest it has been since the firm's founding in 2014, said a source familiar with the firm. The news of Melvin's January performance was first reported by The Wall Street Journal. The GameStop saga marks a fall from grace for Melvin, which gained 52 percent last year, ranking it among the best performing hedge funds. Founder Gabe Plotkin was one of Mr Cohen's most prominent traders at SAC Capital, until it shut down amid an insider trading scandal.

Apple's latest iPhones stuck with Face ID as the singular method of biometric authentication in an era when people are wearing face masks everywhere they go. This inevitably means having to enter your passcode constantly throughout the day. But Apple has come up with a stopgap solution that should make it easier to get into your phone during mask life -- as long as you've got an Apple Watch. From a report: As first reported by Pocket-lint, the new iOS 14.5 update, which went into beta today, uses the Apple Watch on your wrist to quickly authenticate and unlock your iPhone. Apple already offers this convenient trick on the Mac, but now it's coming to the iPhone as well. It works similarly here. You lift your iPhone to turn on the screen, and you'll feel a little nudge of haptic feedback on your Apple Watch to indicate that your iPhone has been unlocked. The devices must be in close proximity for this to work in the first place, which is a measure to keep your data secure. (If the Apple Watch is locked, this won't work either.) And this Apple Watch shortcut is only good for unlocking your iPhone; App Store and iTunes purchases will still require other authentication if your face is covered. And as a final security check, you'll still be asked to put in your passcode every few hours even when unlock with Apple Watch is enabled.

Google Stadia, the late 2019 streaming platform that promised to revolutionize gaming by letting users stream games without needing to own a powerful PC or console, is altering course, getting out of the game-making business and will now offer its platform directly to game publishers alongside offering Stadia Pro to the public. From a report: The company is announcing the news today, though Kotaku began to hear rumblings from sources close to Stadia last week that Google's service was heading for a major change. One games industry source told Kotaku that Google was canceling multiple projects, basically any games slated for release beyond a specific 2021 window, though they believed games close to release would still come out. Today brings some clarification. Google will close its two game studios, located in Montreal and Los Angeles. That closure will impact around 150 developers, one source familiar with Stadia operations said. The company says it will try to find those developers new roles at Google. Jade Raymond, the veteran producer who helped build Assassin's Creed for Ubisoft and moved on to EA several years ago before leaving to run game creation at Stadia, is exiting the company, according to Google.

Google signed a six-year deal with Ford Motor that will bring Android technology to the automaker's cars and cloud services to its factory floor, in a triumph for the internet giant over rival Microsoft. From a report: Google Cloud Platform will be Ford's "preferred cloud provider" and the partners will form an innovation team called Team Upshift to jointly work on future projects, the companies said Monday in a statement. Ford dashboard infotainment screens will be powered by an Android operating system starting in 2023 and the automaker will adopt Google's artificial intelligence and data-analytics technology. The companies did not disclose the value of their deal, but Google will receive revenue from cloud services as well as a Google apps and services licensing fee for every Ford and Lincoln vehicle sold starting in 2023. Thomas Kurian, chief executive officer of Google Cloud, is trying to sell the Alphabet company's computing and storage services through broad strategic partnerships. Fresh off a multiyear alliance with Deutsche Bank announced in December, Google has snagged Ford, a longtime Microsoft client. Google will need to continue accumulating these types of customer wins to catch cloud market leaders Amazon.com and Microsoft.

New transparency figures released by Amazon show the company responded to a record number of government data demands in the last six months of 2020. From a report: The new figures land in the company's bi-annual transparency report published to Amazon's website over the weekend. Amazon said it processed 27,664 government demands for user data in the last six months of 2020, up from 3,222 data demands in the first six months of the year, an increase of close to 800%. That user data includes shopping searches and data from its Echo, Fire, and Ring devices. The new report presents the data differently from previous transparency disclosures. Amazon now breaks down the top requesting countries. U.S. authorities historically made up the bulk of the overall data demands Amazon receives, but this latest report shows Germany with 42% of all requests, followed by Spain with 18%, and Italy and the U.S. with 11% share each. But the report also removes the breakdown by legal process, and now only differentiates between the requests it gets for user's content and for non-content. Amazon said it handed over user content data in 52 cases. For its Amazon Web Services cloud business, which it reports separately, Amazon said it processed 523 data demands, with 75% of all requests made by U.S. authorities, and Amazon turned over user's content in 15 cases.

Software giant Microsoft is confident its search product Bing can fill the gap in Australia if Google pulls its search over required payments to media outlets, Prime Minister Scott Morrison said on Monday. From a report: Australia has introduced laws that would force internet giant Google and social media heavyweight Facebook Inc to negotiate payments to domestic media outlets whose content links drive traffic to their platforms. However, the Big Tech firms have called the laws unworkable and said last month they would withdraw key services from Australia if the regulations went ahead. Those services include Google's search engine, which has 94% of the country's search market, according to industry data. Microsoft CEO Satya Nadella has since spoken with Morrison about the new rules, the tech company told Reuters, and on Monday, Morrison said the software company was ready to grow the presence of its search tool Bing, the distant No. 2 player.

Twitter blocked access to dozens of accounts in India, including some that belonged to high-profile individuals, on Monday to comply with a "legal demand," prompting confusion and anger among users who are seeking an explanation for this action. From a report: Among those whose accounts have been withheld in India include Caravan, a news outlet that conducts investigative journalism, political commentator Sanjukta Basu, activist Hansraj Meena, actor Sushant Singh, and Shashi Shekhar Vempati, chief executive of state-run brodcasting agency Prasar Bharti. Accounts of at least two politicians with Aam Aadmi Party -- Preeti Sharma Menon and Jarnail Singh -- that governs the National Capital Territory of Delhi have also been withheld. At least two popular accounts linked with ongoing protests by farmers -- Kisan Ekta Morcha and Tractor2Twitr -- in India have also been restricted.

Citing a government source, AFP journalist Bhuvan Bagga reported earlier today that India's Ministry of Electronics and Information Technology directed Twitter to block around 250 tweets and accounts that were using a hashtag to make what it alleged were false, intimidatory and provocative tweets over the weekend. He adds: "Incitement to genocide is a grave threat to public order and therefore the Ministry of Electronics and IT (MEITY) ordered for blocking of these Twitter accounts and Tweets under Section 69A of the Information Technology Act." A person familiar with the matter corroborated this claim to TechCrunch.

Network data from the NetBlocks Internet Observatory indicate the onset of widespread internet disruptions in Myanmar on Sunday 31 January 2021 (UTC) amid reports of a military uprising and the detention of political leaders including Aung San Suu Kyi. From a report: The telecommunication disruptions beginning approximately 3:00 a.m. Monday morning local time have significant subnational impact including the capital and are likely to limit coverage of events as they take place. Continuing disconnections have been monitored with national connectivity falling initially to 75% and subsequently 50% of ordinary levels by 8:00 a.m. local time. Technical data show cuts affecting multiple network operators including state-owned Myanma Posts and Telecommunications (MPT) and international operator Telenor, with preliminary findings indicating a centrally ordered mechanism of disruption targeting cellular and some fixed-line services, progressing over time as operators comply.

"A malicious Home Depot advertising campaign is redirecting Google search visitors to tech support scams," claims Bleeping Computer.

Slashdot reader nickwinlund77 shares their report: BleepingComputer searched for 'home depot' and was shown the malicious advertisement on our first try. Even worse, the ad is the top spot in the research result, making it more likely to be clicked... [T]he ad clearly states it's for www.homedepot.com, and hovering over it shows the site's legitimate destination URL.

However, when visitors click on the ad, they will be redirected through various ad services until eventually they are redirected to a tech support scam. Ultimately, the visitor will land at a page showing an incredibly annoying "Windows Defender - Security Warning' tech support scam. This scam will repeatedly open the Print dialog box, as shown below, which prevents the visitor from easily closing the page.

To make it more difficult for security professionals to diagnose these ads, it appears that they only redirect to the scam once every 24 hours to the same IP address. Once a tech support scam is shown by clicking on the ad, subsequent clicks bring visitors to the legitimate site.

"Tesla posted its first full year of net income in 2020 — but not because of sales to its customers," reports CNN: Eleven states require automakers sell a certain percentage of zero-emissions vehicles by 2025. If they can't, the automakers have to buy regulatory credits from another automaker that meets those requirements — such as Tesla, which exclusively sells electric cars. It's a lucrative business for Tesla — bringing in $3.3 billion over the course of the last five years, nearly half of that in 2020 alone. The $1.6 billion in regulatory credits it received last year far outweighed Tesla's net income of $721 million — meaning Tesla would have otherwise posted a net loss in 2020. "These guys are losing money selling cars. They're making money selling credits. And the credits are going away," said Gordon Johnson of GLJ Research and one of the biggest bears on Tesla shares...

Tesla also reports other measures of profitability, as do many other companies. And by those measures, the profits are great enough that they do not depend on the sales of credits to be in the black... Its automotive gross profit, which compares total revenue from its car business to expenses directly associated with the building the cars, was $5.4 billion, even excluding the regulatory credits sales revenue... But the debate between skeptics and devotees of the company whether Tesla is truly profitable has become a "Holy War," according to Gene Munster, managing partner of Loup Ventures and a leading tech analyst.

"They're debating two different things. They'll never come to a resolution," he said. Munster believes critics focus too much on how the credits still exceed net income. He contends that automotive gross profit margin, excluding those sales of regulatory credits, is the best barometer for the company's financial success. "It's a leading indicator," of that measure of Tesla's profit, he said. "There's no chance that GM and VW are making money on that basis on their EVs..."

Tesla shares are now worth roughly as much as those of the combined 12 largest automakers who sell more than 90% of autos globally. What Tesla has that other automakers don't is rapid growth...
Tech analyst Gene Munster also tells CNN "Something most people can agree on... Electric vehicles are the future. I think that's a safe assumption."

"Huawei, the crown jewel of China's technology industry, has suffered from a sustained American campaign to keep its equipment from being used in new 5G networks around the world," reports the New York Times. Now they've identified "a covert pro-Huawei influence campaign in Belgium about 5G networks." [Alternate URL here]

It began when trade lawyer Edwin Vermulst was paid to write an article criticizing a Belgian policy that would block Huawei from lucrative contracts: First, at least 14 Twitter accounts posing as telecommunications experts, writers and academics shared articles by Mr. Vermulst and many others attacking draft Belgium legislation that would limit "high risk" vendors like Huawei from building the country's 5G system, according to Graphika, a research firm that studies misinformation and fake social media accounts. The pro-Huawei accounts used computer-generated profile pictures, a telltale sign of inauthentic activity. Next, Huawei officials retweeted the fake accounts, giving the articles even wider reach to policymakers, journalists and business leaders. Kevin Liu, Huawei's president for public affairs and communications in Western Europe, who has a verified Twitter account with 1.1 million followers, shared 60 posts from the fake accounts over three weeks in December, according to Graphika. Huawei's official account in Europe, with more than five million followers, did so 47 times...

Twitter said it had removed the fake accounts after Graphika alerted it to the campaign on Dec. 30... Many of their followers appeared to be bots...

The effort suggests a new twist in social media manipulation, said Ben Nimmo, a Graphika investigator who helped identify the pro-Huawei campaign. Tactics once used mainly for government objectives — like Russia's interference in the 2016 American presidential election — are being adapted to achieve corporate goals. "It's business rather than politics," Mr. Nimmo said. "It's not one country targeting another country. It looks like an operation to promote a major multinational's interests — and to do it against a European state."
Though the social media campaign had little impact on Belgian policymakers, one telecom consultancy noted Huawei's fear that similar legislation "could spread to other parts of the world." (The article points out Belgium is the headquarters of both NATO and the European Union.)

But Phil Howard, the director of the Oxford Internet Institute, see a future where disinformation will become increasingly commercialized. "The flow of money is increasingly there," he tells the Times. "Large-scale social media influence operations are now part of the communications tool kit for any large global corporation."

Was Nextdoor's impact on the world exemplified by a crucial funding referendum for the Christina School District of Newark, Delaware? Medium's tech site OneZero reports: As the 2019 referendum approached, I saw Nextdoor posts claiming that the district was squandering money, that its administrators were corrupt, and that it already spent more money per student than certain other districts with higher test scores. The last of those was true — but left out the context that Christina hosts both the state's school for the deaf and its largest autism program. District advocates told me later that they had wanted to post counterarguments to the platform, but were hindered by Nextdoor's decentralized structure. Some district officers, for instance, couldn't even access the posts and discussions happening in the city of Newark, because they were only visible to other Newark residents, and they lived outside the city's borders. (The district's headquarters are actually in nearby Wilmington.) After the referendum failed, some pointed to misinformation on Nextdoor as a factor in its defeat....

A month after the failed Christina School District referendum in 2019 the school board voted 4-3 to eliminate 63 jobs, with the alternative being bankruptcy and a bid for a state bailout. Some parents gave up hope; a neighbor of mine who had been among the district's staunch supporters abruptly sold her house and moved her family to suburban Pennsylvania, where public schools are better-funded. Others who could afford it moved their children to private schools, furthering one of the trends that had put the district in tough shape to begin with. The district and its backers started planning another referendum campaign for 2020, with the stakes now desperate...

This time, their strategy included arming supporters with facts and counter-arguments to post whenever they encountered criticism on their respective Nextdoor networks around the district... On election day, June 9, polling places had lines out the door — a rarity for a single-issue local election. Turnout was unprecedented, nearly doubling that of 2019. And the result was a landslide: Some 70% of voters approved all four funding requests, with more people voting "yes" than the total number who had voted the year before. Suddenly, the district's future looked hopeful again.

Exactly what role Nextdoor played in that dramatic turnaround is hard to disentangle. The option to vote by mail due to Covid-19 may have helped; the sense of urgency for the district certainly did. Claire O'Neal [a parent who won appointment to the school board later that year], believes the informal Nextdoor information campaign made a difference. "I do think it was a factor in its passing," she told me. The lesson for the district, and other public agencies, she believes, is that they can no longer win the battle of public opinion on their own. They have to actively enlist advocates in the community to wage it on their behalf on Nextdoor and other hyperlocal online networks.
"It just requires more of individual citizens," the schoolboard member added. "It's a lot more work because there's just so much information out there, and it's up to you to decide what's right and what's wrong.

"There's a part of that that's beautiful, and there's a part of that that's really scary."

Tech blogger Paul Thurrott writes: Firefox 85 now protects users against supercookies, which Mozilla says is "a type of tracker that can stay hidden in your browser and track you online, even after you clear cookies. By isolating supercookies, Firefox prevents them from tracking your web browsing from one site to the next." It also includes small improvements to bookmarks and password management.

Unfortunately, Mozilla has separately — and much more quietly — stopped work on Site Specific Browser (SSB) functionality... This feature allowed users to use Firefox to create apps on the local PC from Progressive Web Apps and other web apps, similar to the functionality provided in Chrome, Microsoft Edge, and other Chromium-based web browsers. "The SSB feature has only ever been available through a hidden [preference] and has multiple known bugs," Mozilla's Dave Townsend explains in a Bugzilla issue tracker. "Additionally, user research found little to no perceived user benefit to the feature and so there is no intent to continue development on it at this time. As the feature is costing us time in terms of bug triage and keeping it around is sending the wrong signal that this is a supported feature, we are going to remove the feature from Firefox."
Thurrott's conclusion? "Mozilla is walking away from a key tenet of modern web apps and, in doing so, they are making themselves irrelevant."

Among tech pundit Robert Cringley's predictions for 2021? "This year is going to be a tough one for Mark Zuckerberg." [W]hile I don't expect Zuckerberg to abandon his CEO job this year, he eventually will, simply because it isn't as much fun as it used to be and there will come a point (maybe in 2022) when leaving the top job will help Facebook's stock...

Zuckerberg no longer has any who have faced what he is facing today. He has outgrown his own psychological support system... Zuckerberg's primary role models have been Steve Jobs, Bill Gates, and Larry Page. Each modeled different ways to manage through dominance. Steve was a brilliant tyrant ("I know I'm an asshole," he told me more than once); Bill tried to technically dominate by claiming to identify bad code from across a room (he really can't); Larry taught by example to hide behind the algorithm, blaming it for, well, everything from nonexistent customer service to employee income inequality. The only unique truly self-actualized character in this mentor group was Steve Jobs and Steve is dead...

But none of those guys faced what Zuckerberg faces today, calling all the shots and making all the hard calls by himself. That has to be exhausting... [T]he social media market is in transition and none of my kids have Facebook accounts, which I think is telling... And so 2021 will see Facebook poked and prodded and taxed and regulated and possibly even torn apart. Google will be, too, but Facebook is frankly less essential and more vulnerable. How Zuckerberg responds will be where he blazes his own managerial trail. However it goes will take a toll, though, and even Zuck will eventually decide it's better to become a philanthropist and find some new way to change the world. Though probably not until 2022.

"More than at any point since the QAnon conspiracy began, there is a tremendous opportunity to pull disaffected followers out of the conspiracy," writes FiveThirtyEight. And while it's just one of three possible scenarios, online posts suggest at least some members are abandoning the group, "but they will need support to really sever their connection."

ABC News reports that some QAnon adherents "are turning to therapy and online support groups to talk about the damage done when beliefs collide with reality." Another ex-believer, Jitarth Jadeja, now moderates a Reddit forum called QAnon Casualties to help others like him, as well as the relatives of people still consumed by the theory. Membership has doubled in recent weeks to more than 119,000 members. Three new moderators had to be added just to keep up. "They are our friends and family," said Jadeja, of Sydney, Australia. "It's not about who is right or who is wrong. I'm here to preach empathy, for the normal people, the good people who got brainwashed by this death cult." His advice to those fleeing QAnon? Get off social media, take deep breaths, and pour that energy and internet time into local volunteering.

Michael Frink is a Mississippi computer engineer who helps administer a QAnon recovery channel on the social media platform Telegram. He said that while mocking the group has never been more popular online, it will only further alienate people. Frink said he never believed in the QAnon theory but sympathizes with those who did. "I think after the inauguration a lot of them realized they've been taken for a ride," he said.
The New York Times tells the story of one Bernie Sanders supporter who entered — and then exited — the QAnon movement: Those who do leave are often filled with shame. Sometimes their addiction was so severe that they have become estranged from family and friends... "We felt we were coming from a place of moral superiority. We were part of a special club." Meanwhile, her family was eating takeout all the time since she had stopped cooking and her stress levels had shot up, causing her blood pressure medication to stop working. Her doctor, worried, doubled her dose...

When she first left QAnon, she felt a lot of shame and guilt. It was also humbling: Ms. Perron, who has a master's degree, had looked down on Scientologists as people who believed crazy things. But there she was...

She agreed to speak for this article to help others who are still in the throes of QAnon.
And CNN reporter Anderson Cooper recently interviewed a recovering QAnon supporter, who tells him there were many theories about Cooper, including one that said he was actually a robot. The embarrassed former QAnon supporter admits that he had once believed that the people behind Q "were actually a group of 5th dimensional, intra-dimensional, extraterrestrial bi-pedal bird aliens called blue avians."

During that interview, he also tells Anderson Cooper, "I apologize for thinking that you ate babies."

Long-time Slashdot reader AmiMoJo quotes a recent blog post from BoingBoing: The F-35 Joint Strike Fighter is the most crammed-with-digital-tech fighter jet in history, the product of a multi-decade, trillion-dollar design process that has been famously messy. But the jet is out there, and pilots are flying it. One big design shift with the F-35 is that it removes many of the small physical switches that crowded older jet cockpits, and replaces them with a big touchscreen...

The folks at the Husk-Kit aviation magazine got an (anonymous) pilot of the F-35 to give their candid assessment of the plane, and it turns out the touchscreen causes some serious problems — for this pilot, anyway, an astounding error rate of 20% while trying to activate a feature.

Jalopnik reports: The United States government operates a fleet of about 645,000 vehicles, from mail delivery trucks to military vehicles and passenger cars. On Monday, President Joe Biden announced that his administration intends to replace them all with American-made, electric alternatives...

In 2015, the government operated 357,610 gasoline vehicles and 3,896 electric ones; in 2019, those numbers grew to 368,807 and 4,475, respectively. That's excluding the tens of thousands of E-85 ["flex fuel"] and diesel-based vehicles on the road, which, together, comprise nearly a third of the 645,047 total. So, yeah, there's certainly a lot of work to do...
The Washington Post reports: The declaration is a boon to the fledgling electric vehicle industry, which has grown exponentially in the past decade but still represents less than 2 percent of automobiles sold in the United States... "It's important as a symbolic thing," said Timothy Lipman, co-director of the Transportation Sustainability Research Center at the University of California at Berkeley. "But I think it also will have a way of helping to jolt the industry forward at a time when it kind of needed that...."

One of the biggest issues: Just three automakers currently manufacture electric vehicles in the United States, and none of those cars meet Biden's criteria of being produced by union workers from at least 50 percent American-made materials. The closest is the Chevrolet Bolt, assembled at a General Motors plant in Lake Orion, Michigan. But most of that car's parts — including the battery, motor and drive unit — are produced overseas. But that could easily change, said Kristin Dziczek, vice president of industry, labor and economics at the nonprofit Center for Automotive Research.

If Biden succeeds in making every car in the federal fleet electric, he would increase the total number of electric vehicles in the United States by more than 50 percent. "One of the big questions for companies is, 'Is the consumer there?' Well, [the government] is a big consumer," Dziczek said. "Now they know there's some solid demand from the government to support their early launches of new vehicles...." With 640,000 nonelectric vehicles, the federal fleet represents the annual output of about three or four automotive plants, Dziczek said. That's not exactly the million jobs Biden promised in his announcement Monday. But it might be sufficient to convince car manufacturers to change their supply chains or shift their production to U.S. facilities.

Slashdot reader DevNull127 writes: This week a security researcher discovered a bot on Telegram that sold the phone numbers of Facebook users for $20 apiece. "The security researcher who found this vulnerability, Alon Gal, says that the person who runs the bot claims to have the information of 533 million users, which came from a Facebook vulnerability that was patched in 2019," reported the Verge. Motherboard reported the bot was also offering "bulk" pricing, selling 10,000 phone numbers for $5,000.

Telegram told the New York Post that they'd blocked the bot Tuesday morning, while Facebook downplayed the incident, reminding the Post "This is old data." But the Post notes that Facebook already had more than 1.6 billion daily active users in September 2019, and security researcher Alon Gal posted a count of the millions of affected users in each country, finding 32,315,282 in America, 11,522,328 in the United Kingdom, 7,320,478 in Australia, and 3,494,385 in Canada.

But the Verge points out the most ominous message of the breach: that ""the data is still out there on the web" — and that it's already resurfaced, more than once, in the days since it was initially scraped.

Long-time Slashdot reader cusco quotes a new report from IEEE Spectrum: In August 2018, a passenger aircraft in Idaho, flying in smoky conditions, reportedly suffered GPS interference from military tests and was saved from crashing into a mountain only by the last-minute intervention of an air traffic controller. "Loss of life can happen because air traffic control and a flight crew believe their equipment are working as intended, but are in fact leading them into the side of the mountain," wrote the controller. "Had [we] not noticed, that flight crew and the passengers would be dead...."

There are some 90 reports on NASA's Aviation Safety Reporting System forum detailing GPS interference in the United States over the past eight years, the majority of which were filed in 2019 and 2020. Now IEEE Spectrum has new evidence that GPS disruption to commercial aviation is much more common than even the ASRS database suggests. Previously undisclosed Federal Aviation Administration data for a few months in 2017 and 2018 detail hundreds of aircraft losing GPS reception in the vicinity of military tests. On a single day in March 2018, 21 aircraft reported GPS problems to air traffic controllers near Los Angeles. These included a medevac helicopter, several private planes, and a dozen commercial passenger jets. Some managed to keep flying normally; others required help from air traffic controllers. Five aircraft reported making unexpected turns or navigating off course. In all likelihood, there are many hundreds, possibly thousands, of such incidents each year nationwide, each one a potential accident. The vast majority of this disruption can be traced back to the U.S. military, which now routinely jams GPS signals over wide areas on an almost daily basis somewhere in the country.

The military is jamming GPS signals to develop its own defenses against GPS jamming. Ironically, though, the Pentagon's efforts to safeguard its own troops and systems are putting the lives of civilian pilots, passengers, and crew at risk... Todd E. Humphreys, director of the Radionavigation Laboratory at the University of Texas at Austin, says. "When something works well 99.99 percent of the time, humans don't do well in being vigilant for that 0.01 percent of the time that it doesn't."

"The same legalese that can ban Donald Trump from Twitter can bar users from joining class-action lawsuits," warns the official Editorial Board of the New York Times, urging "It's time to fix the fine print." [Alternate URL here] [M]ost people have no idea what is signed away when they click "agree" to binding terms of service contracts — again and again on phones, laptops, tablets, watches, e-readers and televisions. Agreeing often means allowing personal data to be resold or waiving the right to sue or join a class-action lawsuit... Because corporations and their lawyers know most consumers don't have the time or wherewithal to study their new terms, which can stretch to 20,000 words — about the length of Shakespeare's "Julius Caesar" — they stuff them with opaque provisions and lengthy legalistic explanations meant to confuse or obfuscate. Understanding a typical company's terms, according to one study, requires 14 years of education, which is beyond the level most Americans attain. A 2012 Carnegie Mellon study found that the average American would have to devote 76 work days just to read over tech companies' policies. That number would probably be much higher today.

At its core, the arrangement is unbalanced, putting the burden on consumers to read through voluminous, nonnegotiable documents, written to benefit corporations in exchange for access to their services. It's hard to imagine, by contrast, being asked to sign a 60-page printed contract before entering a bowling alley or a florist shop... Though courts have held terms of service contracts to be binding, there is generally no legal requirement that companies make them comprehensible. It is understandable, then, that companies may feel emboldened to insert terms that advantage them at their customers' expense.

That includes provisions that most consumers wouldn't knowingly agree to: an inability to delete one's own account, granting companies the right to claim credit for or alter their creative work, letting companies retain content even after a user deletes it, letting them gain access to a user's full browsing history and giving them blanket indemnity. More often than not, there is a clause (including for The New York Times's website) that the terms can be updated at any time without prior notice. Some terms approach the absurd. Food and ride-share companies, like DoorDash and Lyft, ask users to agree that the companies are not delivery or transportation businesses, a sleight of hand designed to give the companies license to treat their contract drivers as employees while also sheltering the companies from liability for whatever may happen on a ride or delivery. Handy, an on-demand housecleaning service, once sought in its terms of service to put customers on the hook for future tax liabilities should their contract workers' job classification be changed to employee...

"This is one of the tools used by corporations to assert themselves over their customers and whittle away their rights," said Nancy Kim, a California Western School of Law professor who studies online contracts. "With their constant updates to terms and conditions, it amounts to a massive bait-and-switch...."

"We have become so beaten down by this that we just accept it," said Woodrow Hartzog, a Northeastern University law professor. "The idea that anyone should be expected to read these terms of service is preposterous — they are written to discourage people from reading them...."
The Board urges the U.S. Congress to consider requiring greater transparency about terms and their changes — as well as simpler explanations. "If a company's online service is open to 13-year-olds, as many are, then the terms of use need to be written so an eighth grader can understand them."