I currently am an assistant to the systems manager at a department in my university, and we document stuff all the time for the very reason you bring up. Really, the main things to document are: - Server setup/maintenance - Network layout/settings - Solutions for important/frequently occurring issues - If you install computers using an image, document how this is done (we use Ghost where I work) - Descriptions of software used on network clients There are many other things that you can document, of course. But the above list contains what I consider to be most crucial.

Can we please make 2012 a no party year? Candidates should be themselves rather than cloak themselves in stupid pointless ideologies.

Yes, Ubuntu is the easiest linux out there. I like how Dell and other vendors are offering it as an alternative to the bloated, unstable Windows Vista. Seriously, Ubuntu needs to be like the world's most widely used OS; it's much easier to use than Windows and Gnome has a much more intuitive interface than Windows ever will.