Comment Re:Fun Game (Score 4, Informative) 185
My favorite encounter (on behalf of the M.I.L. whose phone they called) was about 45 minutes. The pattern from previous calls is they want you to type "(win)+R" to then launch event viewer, because OMG all the errors they'll show you.
So I stymied them for over five minutes when I explained my keyboard didn't have that little windows key on it.
Oh, yes, I know what it looks like, my neighbor's PC has one, but I don't.
Then after some mention of "this thing is awfully slow, I'll have to restart it" (setting the phone down) was more minutes of his life gone. Then accidentally hung up half way through a sentence. They actually called back. Then allegedly the kid was having a meltdown, very sorry sir I have to check, but I'll be right back, and I do want these problems taken care of. Et cetera.
The jig was up after I "tried" to download their remote control software, but my (IE, allegedly) said site could not be found. (I was instead googling the error message to simulate a 'dialup modem not connected' scenario that they'd have to walk me through. You know, stay a step ahead.)
Finally Dave's "manager" cursed at me and said that I had ample time to get this to work and that I was wasting their time. A realization that was honestly 30 minutes too late. (Oh, no calls since.)