I've never heard of anyone having to wait like that. Now if you deal with the normal billing CSR there's not much they can do but if you either say you want to cancel or just ask for retention then you're talking to the people that can make these deals. In my case I just told them that my contract was up, my bill had gone up significantly and the competition was offering more for this much. They were able to match the price without any argument. In my case that saved me $50 a month (triple play bundle) but in other case it could be even more as I've seen triple play bundles in some areas go for as low as $90/month.
The key being they hate the churn. Losing a customer costs them a lot of money as they know they may never get that customer back and gaining a new customer takes a lot of work since most people are loath to switch providers unless something is really wrong with their current provider.
Ah, that article states that the MINIMUM salary has been brought up to $70k. That doesn't mean he can't pay valued employees more than that. Just that the base salary is $70k and he cut his own salary to match that.
That's very different from saying everyone in the company regardless of their job is going to be paid $70k.
What happens for people that never log in to Gmail through a browser but only download their email? Are they supposed to be prevented from downloading the DRMed messages? They must be if this 'security' method is going to do what it claims because otherwise anyone can download the message and then use an alternate mail client to do as they wish.
Also how is this DRM supposed to work? I doubt Google is getting involved since there's been no huge demand for such a feature so the company has to be taking advantage of how Gmail works. Perhaps they are inserting a bit of code into the email that prevents you from selecting certain options. Nothing unsafe in having email that changes how the email client behaves, is there?
"Don't tell me I'm burning the candle at both ends -- tell me where to get more wax!!"