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1) Call the media. The power of some investigative journalist shoving a microphone in the face of the big guys at the phone company will do wonders.
2) Call your Congressman and find out why the Authorities will not do their job. Congressmen have lackeys who do nothing but call people and exert pressure on those who need to be pressured.
3) If all else fails, Go in person and raise all holy hell. I will guarantee if you sit outside of the phone company headquarters throwing a shit fit, that will get someone's attention in upper management.
I have personally done 2 and 3 and They worked rather well, my situations were resolved in less than a day.