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Comment: Re:Automated troubleshooting? (Score 1) 256

by HBI (#47432675) Attached to: Ask Slashdot: Unattended Maintenance Windows?

That is not true. If my job is important and my systems are important, i'm on site to make sure that change is successful.

When I was with IBM, our policy was to open up a conference call and have all the requisite support staff on the call until the change window closed. You paid through the nose for that kind of support, but our downtime was minimal and some customers needed that.

When I am working in theater on critical systems in wartime, I don't sit in my fucking hooch and use automated tools. My ass is in front of the boxes in question to respond instantly. The alternative is broken tactical systems meaning bad information being used to make decisions meaning dead people.

Your slack attitude doesn't cut it in the places I work.

Comment: Automated troubleshooting? (Score 5, Insightful) 256

by HBI (#47432047) Attached to: Ask Slashdot: Unattended Maintenance Windows?

Maintenance windows are at off-hours to accomodate real work happening. If every action was painless and produced the desired result, you could do it over lunch or something like that. But that's not the real world.

This begs the question of how the hell are you going to fix unexpected problems in an automated fashion? The answer is, you aren't. Therefore, you have to be up at 2am.

Comment: Re:Back in the '80's (Score 2) 293

by HBI (#47245165) Attached to: Average HS Student Given Little Chance of AP CS Success

The main problem is that computer education fails to teach the basics - the simple lessons about input and output. Then, isolates the student so far from the hardware atop multiple layers of software cruft that you'll never get an idea how the real machine works.

I took an undergrad Computer Architecture class which was very nice. Had an excellent, simplistic virtual machine environment (MARIE) with a very short list of opcodes. By the time you were done with that, you should understand the things we understood back in the 70s and 80s working on Z-80 CP/M boxes or 8088s (or 6502s...). We should teach that class at the High School level.

The reason that every major university maintains a department of mathematics is that it's cheaper than institutionalizing all those people.

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