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Comment: Re:hmmmm (Score 1) 275

by ftobin (#47886175) Attached to: California Tells Businesses: Stop Trying To Ban Consumer Reviews

Whether or not I know how to run a hotel is irrevelant. The driving point I'm making is that customers do have a right to complain. Simly put:

1) Clients have a right to complain about their experience, no matter their booking arrangements. Such a complaint on a review site is perfectly valid. A hotel cannot reply to the review saying "they booked through an agency, so *shrug*", and it's settled. Other potential customers would not appreciate that attitude. Whether or not that's how hotels operate that way is not important -- a complaint in the lines of "I received poor service" is valid and provides true value to future potential customers.

2) Clients are not paid to do the work for management in reporting issues. Whether or not you may get a benefit from doing work for management is besides the point: the customer isn't signing up to do such work. The client expects good service independent of whether or not they do work for the owners. Management from various industries that value providing good service pay outside companies to evaluate their offering -- they don't expect the customer to do free work.

Comment: Re:hmmmm (Score 1) 275

by ftobin (#47879689) Attached to: California Tells Businesses: Stop Trying To Ban Consumer Reviews

I have a couple of of issues:

I know quite a few hoteliers (protip: if you want a good room, book direct and not through an agency)

People don't want to have to deal with handing over booking details to each and every different hotel they may reserve at. If the hotel is providing lower-quality rooms for customers paying through an agency, the customer definitely has a right to complain. They aren't being offered a choice of room upon booking, and have no way of expressing a preference to pay more or less for different experiences.

the problem is that people are too meek (read: gutless) to bring a problem to a owner/managers attention. So the live with the problem for their entire stay and then make a "scathing" review on Yelp or trip advisor. So often a guest can do something about their problem with a short conversation with the owner or manager (or front desk if its a big hotel) but wont. Often the hotel management doesn't know about the problem (previous guests hide or ignore them because they're scared of being charged for it) and managers cant count on housekeepers working for minimum wage (or less in some countries) who have dozens of rooms to do, to do a thorough inspection when a guest leaves.

First, you're expecting the customer to do work for management. I don't know how many hotel customers are repeat customers, but from my own experience, I don't know if I've ever gone to the same hotel twice. Once I've stayed at the hotel and had a poor experience, I don't have incentive to report it to the management. I just want to leave and get back on with my trip.

Comment: Re:various card games (Score 1) 382

by ftobin (#47778873) Attached to: Ask Slashdot: What Are the Best Games To Have In Your Collection?

I agree with your bit about the special build phase speeding up the games, we just skip that rule for simplicity and reducing the need for attentiveness when it's not your turn. I also agree with your points about trading -- I try to chime in and discourage people offering open-ended trades. You're free to ask "I'm looking for a brick", but not "What will someone give me for a brick".

What we have recently found to help the game along is Helpers of Catan. These helpers reduce the absolutely necessity of trading, and often make the game more "efficient" through the small bonuses they give.

http://www.catan.com/game/cata...

Comment: two classes of games (Score 1) 382

by ftobin (#47778385) Attached to: Ask Slashdot: What Are the Best Games To Have In Your Collection?

My wife and I very commonly play games with our friends. We break games up into two types: party games, and "long-form" games.
The party games are meant for slightly larger groups, with high iterations.
Long-form games are good for 4-6 people, spending the night playing one game in a more "serious" manner.

Favorite party games:
* Catchphrase (great party-starter)
* Turbo Cranium
* Charoodles
* Imaginiff

Favorite long-form games (3-4 hours):
* Settlers of Catan (with at least Seafarers or Traders & Barbarians)
* Ticket to Ride (Europe)
* Carcassonne

We tried Pandemic, a co-op game, but it wasn't that big of a hit. I'm hoping we try Robinson Crusoe: Cursed Island soon.

Comment: Re:drive with two feet? (Score 1) 394

by ftobin (#46573157) Attached to: Is the Tesla Model S Pedal Placement A Safety Hazard?

Wouldn't you think using two feet is less complex than being required to move your foot around all the time, needing to keep the state of what foot is where, instead of just being programmed to always do the same action with the correct leg?

We seem to have no problem with people using one arm for one thing, another for something else: video game controllers, keyboards and mouse, etc.

Comment: Re:drive with two feet? (Score 1) 394

by ftobin (#46569659) Attached to: Is the Tesla Model S Pedal Placement A Safety Hazard?

True, that might be what would occur too. But why not use two feet since we have them? I'm not convinced that hitting both pedals simultaneously is a big concern though...brakes override the engine, and from my experience I'm extremely hard-wired to only using my left for braking. It'd be dangerous for me to use my right.

Comment: drive with two feet? (Score 0) 394

by ftobin (#46568637) Attached to: Is the Tesla Model S Pedal Placement A Safety Hazard?

I was taught from my driving instructor (who drove trucks for a living) to drive with two feet. As long as you're driving automatics, it only made sense that this provides safer driving since:

1) You can't hit the wrong pedal with the "one foot" you're using. Left foot is always brake, right is always gas.

2) You can cover the brake while holding the accelerator down. Not needing to depress and switch pedals improves reaction times.

3) If you ever did slam down with two feet, brakes override the engine. As a two-foot driver, I doubt I'd press the right foot down to brake, though -- I've had enough close calls. Additionally, I've occasionally tried using my right foot to brake in low-speed situations and it's scary, since I'm so hard-wired to only use the left.

I don't recommend re-teaching existing drivers, but we should at least be teaching new drivers the safest way.

The "one foot" style of driving is simply a poor carryover from manual transmissions. If automatic-transmission cars were designed from scratch today with no backstory, we'd have the brake over on the left, the gas on the right. Simple, obvious.

+ - Slashdot creates beta site users express theirs dislike-> 4

Submitted by who_stole_my_kidneys
who_stole_my_kidneys (1956012) writes "Slashdot started redirecting users in February to its newly revamped webpage and received a huge backlash from users. The majority of comments dislike the new site while some do offer solutions to make it better. The question is will Slashdot force the unwanted change on its users that clearly do not want change?"
Link to Original Source

Comment: Re:Great news! (Score 1) 343

by ftobin (#46101847) Attached to: Edward Snowden Nominated For Nobel Peace Prize

By causing some degree of inflammation now and causing reforms, the revelations may reduce greater conflicts in the future. Imagine these programs were revealed in their infancy, and stopped then. We wouldn't have had the increased tension we have now. The scope of these programs appears to have continually expanded, virtually unchecked. The uproar over even larger programs could be worse.

It can be analogous to the Pentagon papers from revelation immediately, but long-term, many lives were saved.

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