In California, for example, as many as 45 percent of the more than 8 million cell phone calls to 911 each year are for non-emergencies, officials said; in Sacramento, it could be as high as 80 percent. Those calls block the lines for callers who really need urgent help
But national statistics say otherwise. One recent survey reported that 25 percent of all 911 calls are pranks, creating a dilemma for emergency agencies. And in 2003, another national study found that 70 percent of all cell phone calls to 911 are dialed inadvertently.
Estimates suggest 20% of 911 calls are non-emergencies
So, we've got 45%, 80%, 70% or 20% non-emergencies; and 25% fraudulent. Somehow, I don't have a lot of faith in these numbers.