Comment: Numbers & market incentives (Score 5, Interesting) 134
We all can see that the Internet is getting slower.
Can we? I'd suggest that most people are unaware of any such trend, perhaps because it has happened too gradually and too unevenly. Indeed:
A full solution has to include raising awareness so that the relevant vendors are both empowered and given incentive to market devices with buffer management.
Exactly. Consumers don't know or care about low latency, so the market doesn't deliver it (that plus lack of competition among ISPs in general, but that's another kettle of fish).
We need a simple, clear way for ISPs to measure latency. It needs to boil down to a single number that ISPs can report alongside bandwidth and that non-techies can easily understand. It doesn't need to be completely accurate, and can't be: ISPs will exaggerate just like they do with bandwidth, just like auto manufacturers do with fuel efficiency, etc. What matters is that ISPs can't outright make up numbers, so that a so-called "40 ms" connection will reliably have lower average latency than a "50 ms" connection. That should be enough for the market to start putting competitive pressure on ISPs.
What kind of measure could be used for this purpose? Perhaps some kind of standardized latency test suite, like what the Acid tests were to web standards compliance? Certainly there would be significant additional difficulties, but could it be done?