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Comment Won't work (Score 1) 131

Never do customer support unless the user can log in to their account.

Well, there's your problem. Most of the times I don't want to log in into an account, because:

  • Their site won't work at all with my security settings
  • I don't understand all the fields I have to fill on a foreign site.
  • I want some answers first before I give my privacy away.

And if I want to abuse the system on purpose, I can always pretend to be a computer-illiterate old granny.

Comment Re:They can't afford it (Score 1) 412

Alas that changed things only for the worse. If the price of your daily bread is measured in the same unit as this data noise, the data noise becomes worth something and your daily bread loses value. Still, the money does not originate there. It is mainly a pump to get money flow upwards. The money of today originates in banks doing creative bookkeeping. The central banks only rubber-stamp it for extra usury.

Comment Re:They can't afford it (Score 1) 412

As long as money can only be generated by banks committing creative bookkeeping for usury ("interest"), nothing can be afforded at all. But when the government itself can issue money, it should be perfectly feasible. Even then, I would suggest that most of the money is generated in exchange for effort for society, simply for the fact that taxes are hardly needed then anymore. The taxes then only serve to maintain financial balance and to stop inflation.

But it is a good thing when society itself (represented by its government) can decide what they want to afford and not have it told by financial institutions, like it is now. We could still have great health care, but we gave it all away to an insurance company.

Comment Re:The surveillance state (Score 0) 131

Yes, the crooks were caught because everyone is seen as a crook and therefore monitored. The fact that bank robberies have diminished is the smallest difference with the past. In the past, the police was meant to protect civilians, not to stalk them. They did not visit your house if you used your freedom of expression. And the banks were at least not openly robbing the taxpayer. A lot has changed.

Comment Re:Ridiculous (Score 1) 132

The next step is for consumers to insist on well-defined and sufficiently-lengthy support and update policies as a condition of purchase

That would be nice if a user had anything to say about the stuff he would buy. You can demand every reasonable thing in the world, but "then don't buy it" is the only answer you will ever get.

Not buying a phone might give you a good feeling for living up to your principles, but it will not result in a phone with reasonable support.

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