Journal Engineer-Poet's Journal: TWC SUX 2
Due to circumstances having to do with making money, I'm currently stuck with a "broadband" connection which is ultimately provided by Time Warner Cable.
I use the word "broadband" loosely, because this connection is slower than dialup. Further, it is exceedingly unreliable. Some sites come up, but others work sporadically or not at all. I tried to load a Yahoo map a few hours ago; it did not display a thing despite several minutes of delay. I finally let it run, and perhaps 15-20 minutes later I finally had a map. Unfortunately, this was half an hour after I had returned from the place I'd wanted the map to get to (which took far longer than necessary because of bad signage, but that's another story).
Worse is the way it treats Blogger. I've been trying to post a response to my own blog for over a day now, and I cannot get past the delays and complete failures. On those rare occasions when TWC allows the Captcha image to load, its validity has timed out before I am allowed to see it. This effectively prevents me from commenting. The page for new posts just never appears, no matter how long I wait.
Does anyone have suggestions for complaints to make to TWC regarding its (mis)configuration of routers, etc? This is a connection through someone's business account, or I'd just demand a disconnection and ask my CC to charge back their fees.
Depends on the actual problem. (Score:2)
Does all traffic go that slow, or just web traffic?
If the latter, you'll probably find they've forced you to use a proxy server. If they did so on your own machine (such as via DHCP's AUTO-PROXY-CONFIG option), just force your browser not to use it. If they transparently redirect all port 80/443 traffic, you can still get around it by using your own proxy, external to your local segment, and on an non-standard
I wish I knew what the actual problem is (Score:2)
I don't see any settings on my machine for a proxy server. I've switched nameservers from the ones I was using on dialup to the ones set by DHCP, with no change.
Other traffic can be slow too. My one SSH session yesterday locked up for several minutes; I didn't wait it out, I just disconnected. This looks like TWC's network is seriously screwed up.