Comment Re:grandmother reference (Score 2) 468
They didn't purchase the product from Ubisoft, so why should Ubisoft give them a refund?
Ubisoft revoked their product.
They should seek a refund from the unauthorized retailer.
No Ubisoft should refund me my money; and seek restitution from the unauthorized seller.
Suppose I buy a bike rack from amazon.com and use one of the services available to redirect the shipment to Canada. Because the same rack is nearly 50% more in Canada. ( Yakima Holdup MSRP $580 CAD); available for $520 CAD on Amazon.ca. $305 is the best price I can find on Amazon.com. That's $378 CAD.
So if I decide to save $120+ by bringing it in from the states; its grey market product. Canadian authorized resellers hate this, but am I really supposed to pay 50% more, when I can legally purchase it for less? Corporations shift their expenses and profits around like crazy... but it's unethical if I play the same game?
Should Yakima really be allowed to show up at my house and take it away? And tell me to try to collect a refund from the seller in the USA? Or perhaps I should QQ to the shipment redirect/import service?
Why is it ok for Ubi?
Low income markets usually constitute a rather small portion of a large manufacturer's revenue, so they can live with out it. On the other hand, the low income markets will lose access to the vendor's goods and services.
This is true. But the border between eastern europe and western europe is a line on a map. If your selling the same product on both sides of the line at radically different prices to maximize YOUR profits, how can you villainize the people on the two sides of the line from correcting what would anywhere else be an obvious market FAILURE.
I hear your point; and I don't object to Ubi ~trying~ to price discriminate; but if they can't then they have to deal with that, they can't just start revoking sales and taking things away from people who bought the product on the wrong side of their special line. *I* certainly didn't make any agreement with Ubisoft about where or from whom I would purchase X.
Their beef is with their eastern european and asian distribution channel not me.
Coming after me... just ensures they've lost a customer. Permanently. (And to be honest, I haven't bought an ubisoft game in years already, precisely because of their various dick moves. And I do buy lots of games.)