Comment Re:Who'll spit on my burger?! (Score 3, Insightful) 870
You're a human being with a reasonably competent understanding of basic technological concepts. There is a LARGE portion of the population who does not meet this criteria. [/understatement]
There are people who cannot grasp the concept of putting 3 color coded wires from one box into the back of another box. There are people who cannot understand the difference between their tv remote and their cable remote, and are probably the same people who need someone to clearly show them how to use their remote even though the purpose of each button is clearly labeled. Switching inputs on a TV between a cable box and a DVD player is a challenge to these sorts of people. And these are some examples of a technology (the tv) practically everyone is familiar with, the examples I've given are not new technological developments for TVs, these sorts of capabilities have existed on TVs since the 90s, giving roughly 2 decades for people to become familiar with them. But it still confuses the heck out of a good 20% of the population.
These are people who have trouble working their microwave and you expect them to suddenly work a touch screen order taker, and not screw it up? Not likely. And guess who these people are going to blame for their failure to operate? I mean it obviously wasn't their fault that your machine didn't understand that when I said only ketchup, I meant I didn't want mustard, I still wanted the pickles and onions.