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Comment Get your own training. (Score 0) 441

We're too cheap to hire a less experienced person and train them to do their job properly.

Get your own training. If I have to train you to do your job properly, I damn well don't want you.

If I wanted to run a training program, I'd open my own version of DeVry University or University of Phoenix. I am in business to do what my business does, and as we are not a vocational education institution, get your freaking vocational education somewhere else.

Comment What you say is partially true. (Score 1) 441

What you say is partially true.

Companies are not interested in making over someone who isn't a good employee into one. It's the same reason you don't buy burnt out light bulbs, and remanufacture them into working light bulbs yourself, when there are perfectly good light bulbs sitting on the next shelf.

The idea that companies should provide vocational training to potential employees because the educational system has failed to provide them with the ability to be an asset to a potential employer is wrong headed. It is not the responsibility of the employer to make a person employable, it is the responsibility of the person to make themselves employable.

IF we were talking about blue collar manufacturing jobs, or sales/cashier/hamburger jobs, then yeah, apprenticeships and on the job training make sense; in technical areas, it doesn't make sense, any more than it would ti hire someone at a hospital, and on-the-job train them until they were a doctor.

Comment change.org != change.gov (Score 2) 239

change.gov and change.org are two completely different sites. The .gov site is the official petition website for the US government. The .org site is like wordpress for petitions. Anyone can go an create a petition for any reason, and it has about as much weight as a wordpress blog does, which is to say most are completely meaningless, but on occasion once actually gets some momentum, and it is that momentum (not the petition itself) that matters.

Comment Re:Sad Puppy Slate (Score 1) 180

Thanks for posting a link that actually mostly explains the issue. Much more helpful than the summary that posted a link to a huge list of links, and of the ones I clicked, half weren't applicable to the issue, and the other half were just opinion pieces that assumed you were already familiar with the controversy. Horrible editing.

Comment Not Insecure (Score 4, Insightful) 117

The purpose of security is to prevent unauthorized people from accessing the account. There are tons of accounts that are legitimately shared, and there is nothing wrong with sharing passwords in those situations, if the account doesn't have any technical mechanism to allow for multiple users/profiles on a single account. For example bank accounts, utilities, Netflix, Hulu, wireless router administration, all have been shared accounts with my wife (some have since added profiles, but not all).

Furthermore, even with accounts that we keep separate, like email, there are useful reasons to share the password, like when my wife is away from internet at work and wants me to print a boarding pass that was emailed to her. Sure I could snoop through her email, but I don't just like I could snoop through her purse or journal, but I don't.

Comment Re:It's OPTIONAL! (Score 2) 232

I've seen several comments here saying "Well, I'm just CC'ing people who need to be kept in the loop!" Ok, I get that. If it's that important, why don't you just wait until they get back and give them a short briefing? If it's not that important, why did you bother sending it in the first place?

Becaused they asked me to CC them on such issues, and I don't feel like keeping a log of when everyone was gone and what happened that they might care about, so I can resend it when they get back. If it is something I care about I will talk to them when they get back. If it is something that they care about and know about then they can ask me. The problem is the stuff that they care about but don't know to ask about. Skimming an inbox full of CCs works well for that.

Comment Re:Just red tape? (Score 1) 142

As you surely know, coal plants exhaust is filtered to the extend that the exhaust is cleaner than the intake. At least that is so in germany

Accepting your premise...

It sounds like the Germans need to set up some big filter plants that do nothing but intake, filter, and exhaust the air, if their air is so shitty that running it through a coal fired power plant cleans it.

Comment Any software requiring documentation is broken. (Score 4, Interesting) 199

Any software requiring documentation is broken.

I blame Bob Wallace.

Bob Wallace was one of the originators of the concept of "shareware", and he got paid not for his software. This made people wonder how Quicksoft was able to stay in business.

When questioned about this at one convention, he made circling motions with his hands on either side of his head, and said "Software is ... all up here ... it's not real, it's ephemeral. I don't sell software, I sell manuals". So Quicksoft made its money, and its livelihood in the margin between the cost of mass-producing a manual vs. printing it out from a floppy disk and using up a bunch of tractor feed paper and expensive ribbon.

Or, to put it another way, Quicksoft made their money by having a relatively feature-full product which was nearly impossible to use without documentation. And people have been mistakenly trying to copy his success by utilizing the same technique, ever since.

Why did WordPerfect lose out to Microsoft Word? It wasn't because WordPerfect didn't already own the market; it did. It wasn't because Microsoft Word had more features; it didn't. Was Word a lot better, intrinsically, than WordPerfect? It actually wasn't.

Frankly, it was because of the F1 key. By the time WordPerfect got around to deciding they needed a "Help!" key, some of the function keys were already assigned, and so they assigned the next available one to be the "Help!" key. It helped sell a hell of a lot of keyboard templates. And it hid the help from anyone who'd experimentally go looking for it by hitting unlabeled keys in order until they found it (in fact, this would totally screw you up in WordPerfect).

Microsoft hit on a UX innovation: when something goes wrong, make the "Help!" key the first key someone is likely to hit, before all other keys.

And then they did it one better: The F1 was assigned to be the "Help!" key in *all* their products. Instead of just being a great UX thing, locating the key where they did on the basis of probability, they turned it into a Schelling Point: anyone who wanted "Help!" in any Microsoft product knew where to go to find it, if they had ever used some other Microsoft product, and needed "Help!" there.

So back to the original question: should you invest in documentation? Well, yes... if your product has already failed to the point where it's nearly impossible to use without documentation, or because, like Bob Wallace, you intentionally made it nearly impossible to use without documentation because that's one of the premises of your business model.

Maybe you want to write books on your project, once it's used by enough people to make that profitable, and that's how you plan to turn your hobby into a vacation fund. Or maybe you want to get to be a published author about a product so you get hired as a tech writer somewhere, or you get a lot of speaking engagements, and monetize your efforts that way. But if making your product hard to use was one of your initial conditions, then I think your software is broken.

Comment Re:Not all documentation is giant documents (Score 2) 199

Absolutely. There are many advantages to this approach:
* Users can get info they need more quickly as they are already in the correct context to get help on that feature, and don't have to search a document.
* Users are more likely to use integrated help than a huge user manual, saving you support time.
* It is easier to enforce a policy of updating documentation when you update code.

The only thing your separate documentation needs to cover are high-level concepts of the application, and common HOWTOs. If you must have a monolithic reference document, then use a system like docbook that generates HTML and PDF, and integrate HTML help into your application.

Of course this is assuming that these are GUI apps. Server apps or anything that needs configuration outside of a GUI must have full reference documentation.

Comment Re:When arguing solar vs. nuclear... (Score 1) 409

It is more cute that you don't kniw the difference between waste and spend fuel.
Reprocessing spend fuel produces more waste than not reprocessing, hint: for fuck sake read about the topic instead of making cute comments that in hint seight only show you are a dump ass, and not a smart ass.

It's also cute when someone who can't spell attempts to "correct" a theoretical physicist on a physics topic, and their correction is wrong:

http://www.world-nuclear.org/i...
http://en.wikipedia.org/wiki/N...

Comment Re: what a douche (Score 0) 166

I've known "rock star" coders. If you don't want someone like Vint Cerf or W. Richard Stevens or Kirk McKusick or Eric Allman or Mike Karels or Dennis Ritchie or Sam Leffler on your team, then you are a freaking idiot.

And if you haven't heard it before, then you've probably never done a startup in Silicon Valley: Talent attracts talent.

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