Paypal is a scam company now. It wasnâ(TM)t really a scam company when it was originally founded. It broke new ground in paying for stuff on the web when the web was in its infancy. It was also had to deal with massive scams coming from the other direction, faux customers.
Bitcoin companies seem to be having a much worse problem with being scams than Paypal did, at least until it was sold off by the founders to EBay at which point, yes it turned in to an obnoxious, kind of a scam company.
It should also be noted 9/11, the Patriot act and the 2008 crash all happened in there which made Paypal increasingly obnoxious in reaction to crushing Federal scrutiny of and intrusion in to financial transactions.