Where I work, there is a growing number of prior-Apple users. Recently, an update rendered his (and thousands of others) WiFi useless.
How recently exactly?
I can't remember when the last iOS update came out. It must be months.
The Apple geniuses tell him it's a hardware problem and can't replace his phone because they are out of that model. .
I've never had to have anything replace from Apple. So if they had his model in stock, would they have just replaced it on the spot?
What was the path of action suggested by the Apple Genius?
Android is screwing Apple's image up since it is showing people what they can't do with iPhone which is, for the most part, the biggest reason Apple users are growing dissatisfied.
I keep hearing "Apple doesn't let me do some things on the iPhone that I can do on Android" - but I've never heard anything useful other than hacker-y stuff.
Nothing, normal people would like to do and that isn't available as an app.
They don't have the iconic demi-god in charge any longer and no one knows how to think different any more. Business is always risk averse and Jobs was always just the opposite... unafraid to go out there with something and sell it as something awesome. Meanwhile, the rest of Apple thinks something actually has to be awesome before they can sell it.
Welcome back to the dying Apple. Law suits will be their only source of income soon.
This sounds a bit bitter, doesn't it? Jobs also (almost always) knew when to make his move. While from the remaining crew, certainly nobody wants to be remembered as "the one who screwed it all up", I still see them doing a better stewardship than e.g. the guy who took over from Bill Gates who squanders the money in "bold" acquisitions (remember the Yahoo acquisition?) and high-profile projects that lead nowhere and have to be written-off a couple of years later.
I do have to agree that the iPhone is no longer the "It-Phone" and "my" office of nearly 30 is about 2/3ds or so Android. But that doesn't say a lot. I just shows that people here have too much time on hand to tinker with their phone ;-)
