Actually, if your workplace is ISO certified, it would have had to document procedures and work instructions to get and maintain the certification. A procedure contains high level information, while a work instruction actually documents what steps it takes to do the job. The one thing ISO does is force (theoretically) a company to do what they say they are supposed to be doing, the other thing is does is generate tons of documentation. It just goes with the territory if you want the cert.

Like MS or not, bundling has made MS the company they are today, with more than enough money to pay fines from those who object... as for Mozilla becoming the next big monopoly, they are getting ahead of themselves. They need to keep doing their good work to keep growing the business... dream big, but keep doing the little things... they have along way to go

The thing is, I, for one don't want five browsers put on my machine by an OS. It's bad enough the clutter they do put on... One browser, let it be IE and then I will go download FF. I choose that way. I'm pissed enough that iTunes keeps trying to shove safari on my machine that I have blocked iTunes. More browsers... whoopie! Why not add everybody's tool bars to the OS too, and everyone's messenger service... and how about five or six calculators...

As for the argument that most people will only use what came with the machine, well, you can't legislate against stupidity. I doubt pre-bundling everybody's browser into the OS install package will help. This is just legislators trying to do something no one cares about so that they will look like they are doing something while taking no politcal risk.

Apple has a history of allowing development by third parties for a time, and then ordering a "cease and desist" leading to a loss of the development costs and killing any future profit. I suspect Jobs fears someone actually doing apple better than apple. Just a guess on my part, but it would no doubt erode his business model. As I remember he killed the upgradable Umax clones etc This is only a driver, but...

I hope by your response that someone you know has not done themselves injury through following an unsound diet. To give the example of veganism when studies of the North American diet shows you don't have to be a vegan to be undernourished or self-damaging is a red flag. Many people all over the world eat a vegan diet without hurting themselves. It is not my way, but I recognize education and common sense go a long way to ensuring a healthy lifestyle.

That said, everyone has delusions, most are minor, safe and act as a coping mechanism when we feel powerless. Only when a delusion overpowers other aspects of good judgment does it become a problem. At that point, they become disorders and enter an entirely different category.

All I was getting at in regards to delusions are that a) we all have them and b) we all like them. They do serve a purpose, even if they only buy time until you come up with a response to something particularly odious.

I sincerely hope someone you know has not done themselves harm

They are so much easier to deal with than real-life problems. The delusional one sets the context, and whoever controls the context has the control. And delusional people don't give up their delusions easily. As the old song said, "no wise man has the power, to reason away, what a fool believes"

And the internet lets them set up a community of people to support their delusions so their delusion gets reinforcement

Sony BMG spokesperson: We're pleased to announce we are the final major music corporation to release electronic tracks without that pesky DRM! All you have to do is leave your house, go to a selected retail outlet, buy a special card there, go back to your house, scratch off the back of the card to find a code, go to our special MusicPass Web site, enter said code, and download one the 37 titles we have available, from Celine Dion to the Backstreet Boys!

Kid #1: Or, in the time it takes me to jump through all those hoops, I could just download all 37 of those albums off of Pirate Bay.

Kid #2: Or, I could just scratch off the back at the store, record the pin number, go home and download the album through a Tor connection, so you can't trace my IP number.

Kid #1: Also, what's with this first slate of artists? Celine Dion? Backstreet Boys? Kenny Chesney? Barry Manilow? Are you high?