Comment Re:It's all about the environment... (Score 1) 126
- Get the right people together: don't mix programmers or analysts who need to focus with people who are likely to be on the phone all day.
- Don't do hot-desking; give everyone their own desk
- Provide plenty of quiet booths for a single occupant, rooms to have meetings in, and a coffee corner away from the desks
- Promote sensible guidelines for using the office: don't hog the quiet booths as your own personal office, take heated arguments into a meeting room and long social chats to the coffee corner, be mindful of others when having a phone call, and take the longer ones into a quiet booth. Don't leave your cell phone unattended on your desk: if it rings, the penalty is to have it dunked in a cup of coffee.
By the way, there's a good reason to give senior managers their own office. These are people who will very frequently have phone calls, and have short meetings with staff, vendors or clients all the time. Giving them a place to conduct those is not only good for them but for the staff around them as well. The downside is the same one cited as a reason not to give everyone an office: you'll have far fewer spontaneous interactions with others if you're sitting in one.