Comment Re:Just in time. (Score 3, Informative) 219
You mean you got hit by the 7200.11 bug and didn't do any research into it to discover that it's a firmware issue with a simple fix?
So you bought the Seagate company line about that? Either you never owned one of those drives or you were one of the lucky few that was eventually helped by the firmware fix. Although why you would wait around for many months for the 'simple fix' when you could get a refurb replacement immediately I don't know.
This is why a good PR firm is worth its weight in gold. It's okay to have a catastrophic production failure as long as you can retroactively convince the ones who didn't get burned that it was all just a big misunderstanding and was easily fixable with a simple firmware update. If only Hitachi had done so well with their infamous Deathstar drives.
So you believed their propaganda. Go back to the Seagate forums from that time and I think you will see that the so called "firmware fix" only fixed a small percentage of the problems with those drives. There was another fix that helped some people (more than with the firmware update) that involved removing the pc board of the drive and hacking the hardware yourself. I believe a soldering iron may have been required in addition to a particular sort of cable. I can't remember exactly but it was not a fix that most people would be able to apply and often it didn't work anyway. I had a 1.5 TB 7200.11 that I had been keeping for ages to eventually buy the cable and apply the fix but by the time I got around to maybe doing it 1.5 TB was a very small drive and I didn't care so much about the lost data anymore.
I had 6 7200.11s. Both 1 TB and 1.5 TB. Most failed in less than 6 months and then their replacements failed too. None of them work today. Not a single one. And your firmware fix could not be applied to any of my drives because it was not a firmware problem. At least with my drives. Yes a small percentage of 7200.11s did have firmware problems, but mostly it was a hardware unreliability problem. The click of death as well as drives that just refused to stay online for long. They'd just drop out. And all kinds of 'delayed write' errors etc. Those were not caused by poorly written firmware. They were 100% authentic hardware problems and Seagate shipped out countless new drives to replace the things on warranty which would seem like a rather expensive thing to do if all they had to do was update the firmware. But maybe you will say even seagate "didn't do any research" and was unaware of the "simple fix" you speak of.
Despite your convenient assumption about lots of 7200.11 owners being unaware of the too little and far too late 'fix' of a firmware update that didn't even work for most owners, I suspect that most found out about it when their drives started failing. A simple google search for '7200.11' and 'clicking noise' would eventually have gotten hits for the so called 'fix'. Of course it took Seagate forever and a day to even come up with that. I don't think they have ever even admitted that there was any sort of problem with the drives and by the time they came up with your so called "simple fix" most owners had already been burned pretty badly by their decision to go with Seagate. Before my 7200.11 I had been a big fan of Seagate. Nearly all my drives were Seagates. Now I don't care what name is on the drive. They are all incredibly unreliable. I have better luck with their refurb replacements usually.