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Comment Re:This is sort of what Windows 8 should have been (Score 1) 398

"XXXXX continued contempt for their customers and what their customers need" - isn't this a common theme for a lot of tech companies' products. They tried to 'guess' what customers want NEXT . Most failed and only a few succeeded (e.g. some Apple products). Incremental improvement will keep customers for now but does not make people buy new stuff, or get new people to buy their stuff. Or you try the Blackberry way, you stick with what makes you successful and be incremental on improvement, and you died in the long run anyway. These are all part of the innovation cycle, and MS just happens to have a big war-chest.

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