Submission + - BestBuy Sells 9-year-old Hard Drive Refuses Refund (consumerist.com) 2
JagsLive writes: Consumerist :
Jon spent $250 on a Western Digital VelociRaptor but what he received from Best Buy was a Quantum Fireball, a discontinued hard drive that hasn't been sold for nine years. Best Buy, of course, took no responsibility for the odd swap, and said that Western Digital must have accidentally sold a competitor's discontinued drive. Western Digital, of course, said that a Best Buy employee stole Jon's hard drive. We've seen this happen before with Best Buy, and Jon has made it clear that he knows how to bite back...
"Last week, I purchased a Western Digital VelociRaptor hard drive on bestbuy.com for in-store pickup. After receiving the confirmation email, I drove approximately 1 hour to the store I had selected (the closest store to me), picked up my drive, and returned home. When I opened the package (it was sealed), I was shocked and dismayed to find that instead of the VelociRaptor, there was a 9 year old 30GB Quantum Fireball (a drive not even made anymore)."
More at Consumerist : http://consumerist.com/5206541/best-buy-sells-9+year+old-discontinued-hard-drive-as-brand-new-western-digital-refuses-refund
Jon spent $250 on a Western Digital VelociRaptor but what he received from Best Buy was a Quantum Fireball, a discontinued hard drive that hasn't been sold for nine years. Best Buy, of course, took no responsibility for the odd swap, and said that Western Digital must have accidentally sold a competitor's discontinued drive. Western Digital, of course, said that a Best Buy employee stole Jon's hard drive. We've seen this happen before with Best Buy, and Jon has made it clear that he knows how to bite back...
"Last week, I purchased a Western Digital VelociRaptor hard drive on bestbuy.com for in-store pickup. After receiving the confirmation email, I drove approximately 1 hour to the store I had selected (the closest store to me), picked up my drive, and returned home. When I opened the package (it was sealed), I was shocked and dismayed to find that instead of the VelociRaptor, there was a 9 year old 30GB Quantum Fireball (a drive not even made anymore)."
More at Consumerist : http://consumerist.com/5206541/best-buy-sells-9+year+old-discontinued-hard-drive-as-brand-new-western-digital-refuses-refund