Comment Re:Cars (Score 2, Informative) 665
Actually, it's Dell as a whole. I recently put in a call to Dell for support on a Latitude D820 that now fails to boot. It's covered under warranty for another year but Dell refuses to work on it because I'm not listed as the purchaser or authorized agent for the system. My business bought this system through an employee (via a reimbursement) who no longer works with the organization. I don't have any reasonable way to have this ex-employee 'vouch' that I own the system.
Whatever happened to the days where I could just give them my Express Service Code and actually get help instead of getting accusations of theft?