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Comment Re:Why people don't update (Score 1) 103

Why don't people upgrade? Well in my case, I didn't upgrade because I knew that upgrading would immediately kill both the aftermarket theme and several of the aftermarket plugins that I was using, some of which had a huge amount of non-trivial data stored in them. All the plug-ins and theme bits came from WordPress-blessed sites, which made the time-bomb nature of their unsupportedness even more frustrating. After fighting through several minor updates and then looking at a major one, I just gave up, exported the content to my local hard drive, and abandoned the 'blog (since hacked, deleted, and hosting account closed). It seems like the only sure-fire way for things to work is to avoid non-core plugins and themes. And honestly, being hosted off of Blogger is much less work, and only slightly less customizable if you limit yourself to the core themes.

Comment Re:At the Risk of Sounding Like an Apologist (Score 1) 832

Science Fiction without the science is fiction. Laser guns and space ships do not science make. If they'd gone to explain a bit how some of this stuff worked, it would qualify more to me as science, but Luke's light-saber is no more explained than Gandalf's staff. Star Wars would better be classified as Fantasy.

Comment In the long term, it's irrelevant. (Score 1) 98

In the long run, nobody cares. Initially everyone cares because there's a big negative blow-up in the press, the stock takes a beating, and everyone spins their heads off. Then the quarter ends, the media loses interest, the stock comes back, and it's business as usual. And the real potential losers, the customers, never cared at all, they just want their latest fashions. The six people who might care do their shopping elsewhere, but they're statistically irrelevant. Now if you'll excuse me, I'm off to see what's shiny and new at Fry's.

Comment Re:PDFs? (Score 1) 843

Oh, don't be ridiculous. PDFs have the benefit of being approximately as portable as Word documents while being harder to change. I love PDF. I never send customers anything BUT PDFs any more, because I've been burnt too often on someone making a change to my "document" and then insisting that was how I sent it to them.

Comment My worst (Score 2, Interesting) 1127

...it wasn't for 20 days, and it wasn't coding, but eight years ago I spent a week in a 6x12 unventilated wiring closet (door locked and left closed for "security reasons") doing detailed firmware upgrades, configurations, and security audits and traffic tracing on network switching infrastructure, plus tracing a whole lot of wires. The temperature in the room was around 100 degrees, there was no chair so I had to sit on the floor... next to the gaping holes where the utilities entered the building. The customer told me: "don't worry about the rats, they are more scared of you than you are of them. And oh yeah be sure to wash your hands immediately when coming out of that room before touching anything."

Made me think that the "security reason" was "the receptionists are scared of the rats".

Businesses

Restauranteurs Say Yelp Uses Extortion To Ply Ad Sales 202

Readers Mike Van Pelt and EricThegreen point out a story in the East Bay Express alleging that online restaurant review site Yelp is doing more than providing a nice interface for foodies to share their impressions of restaurants. Instead, says the article, representatives from the site have called restaurants in the Bay area to solicit advertising, but with an interesting twist: the ad sales reps let restaurant owners know that, if they buy advertising at around $300 a month, Yelp can "do something" about prominently displayed negative reviews of their restaurants. If the claims are true, it sure lowers my opinion of Yelp, which I'd thought of as one of the good guys (and a useful site). I wonder how many other online review sites might be doing something similar.

Comment Re:*Sniff* they grow up so fast! (Score 1) 388

STP isn't the perfect solution to all problems. Just last month I had a customer with a core network of brand-new 54xxz switches, with STP turned on (because I've been bitten by not having it on before). The problem is that STP does precisely nothing for you if your STP switch is plugged into a dumb switch, and the loop is on the dumb switch -- the result just looks like a lot of traffic.

HP has something called "loop protect" which helps in circumstances like this, and now we have that turned on, too.

And yes, I know the "correct" solution is to throw away all the dumb switches, but for various political/cost/stupid reasons, we can't. The customer has been around for seveal years, and the only reason they have nice core switches now is because they had other storms and we made them buy proper core equipment.

Comment Re:Pricing Rational? (Score 3, Insightful) 842

Welcome to Economics 101.

Price isn't controlled by the cost of production, it is far more influenced heavily by the consumer's willingness to pay.

What Microsoft is doing is trying to monetize the value that consumers get from their product. To wit: it is worth $$ to customers to run more than three applications, so Microsoft wants a cut of that.

Where cost of production only becomes a serious influence on price is where the cost of production exceeds the consumer's willingness to pay for the product. To wit: you can't buy 2GB spinning-platter hard disks any more, because they'd still cost $30 or $40 to make, and for $100 you can buy a half-terabyte drive, and for $2 you can buy a 2GB flash drive. So there's no market for 2GB hard drives. So nobody makes them.

My guess is that they are trying to create (or enter) a market where cost is a big decision driver; this will get them some sales in a market where previously they had almost none, and will not steal too many sales from other, higher priced markets.

Comment Re:The real issue? (Score 1) 685

Seen some IT people spends hours and hours trying to get something to work, the competent Joe IT fixes it in five minutes.

Don't be so quick to dismiss those who take hours and hours to fix something. If you've never seen something before, you SHOULD take the time to understand it, and what is wrong. Random, unplanned, unknowledgable poking around can (and usually will) make things worse.

I can't tell you how many times I've been called in to look at some system which is broken, production critical, and has some self-important management type jumping up and down beside it screaming about the end of days should this not be up RIGHT NOW WHY ISN'T IT UP YET!!!! and taken hours to examine and fix.

Many times I've fixed these things, while having to listen to stories of "the competent Joe IT" who could fix it in five minutes, all with a thinly veiled suggestion that I was some kind of moron because I can't do what "Joe IT" does.

Many times when I've gotten feedback later, it turns out that while "Joe IT" could regularly fix it in five minutes, after I'm done, it doesn't break.

Doing it quick is not always the same thing as doing it right.

Of course, I'm just as human as Joe is. When pressed for time I've done the same thing as Joe -- bandaid it up quick and hope for the cycles to go back and fix it properly.

And there are a subset of really complex problems that I've seen and fixed before, so I can blow in and fix correctly in five minutes. Those are the ones that really make your reputation.

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