Comment Is it the business process that is broken? (Score 1) 303
My response to both of these is: Ever hear of “QA”? Hire some. For Brick, the loss of credibility is substantial. For Delta and Brick, the loss of dollars is quite high. As a QA professional, there have been many times that I’ve more than paid for my keep by finding critical bugs in developer code. However is this era of “ship it today, we’ll fix it tomorrow” (and they never do fix it); problems such as these abound. Don’t blame the customer for you being short sighted. If you can’t stand the heat, get out of the oven. For these (and more) you should fire your QA managers (or may chance hire one in the first place?). Your software development process is broken, and you need to take this as a warning. How many times have people blamed the computer (“Computer error”); when the fault is with the business process (or lack)? How many business are connected to the internet that shouldn't be - or shouldn't have been (read: Target)?