Submission + - Verizon Wireless gives Grandmother a heart attack (hamptonroads.com)
The Verizon Wireless rep eventually suggested Hawkins speak with her supervisor. After waiting on hold for several more minutes, the supervisor came on the line sand said that Hawkins had threatened his employee and that he was calling the police. Hawkins felt lightheaded and quickly got off the phone and sat on her couch. She talked to her husband about what happened and checked her blinds several times in anticipation of police cars.
The day after the call, Hawkins went to her doctor, where an EKG revealed she'd had a heart attack. Her doctor personally drove her to a hospital, where she underwent surgery to place a stent in one of her arteries. The hospital trip cost more than $60,000 and the grandmother will require special medication for the rest of her life at a cost of about $120,000.
Hawkins had high cholesterol but no history of heart problems before the call. "She was in good health," her attorney said, noting that she took a stress test in 2013 and passed. "It was all found to be in good working order."