Comment Sales knows best on this (Score 2) 159
"It took them six years to fix these three simple bugs."
"It wasn't until release 4.5 before they found a critical security vulnerability that has probably been exploited since release 1.0."
"They decided not to fix these important problems in the current release and customers are going to have to wait another year for this functionality to work properly."
Helping your competition perform competitive analysis is a really good way to help your company go out of business. The benefit of transparency will be hugely outweighed by the savagery that will be perpetrated against your sales team. In fact, I wouldn't be surprised to see the sales team quit if this transparency continues.
Because car analogies are so hated on Slashdot, here's one:
If a dealer handed you a piece of paper listing 100 things mechanically wrong with one car and then offered a second car that they said verbally had nothing wrong with it, would you really buy the car that is documented to be broken in 100 ways or would you trust the dealer's word on the other car?