Comment Re:Who knew? (Score 5, Interesting) 199
Culture can actually be very important, but it all depends on the people at the top to back it up.
I worked for Perot Systems back when Perot Sr. was still in charge. He was *huge* on ethics and always doing right by the customer, and you could tell by the way people worked.
We had cases (such as during hurricane Katrina) where very junior NOC people stuck their necks out and made multi-million dollar decisions on the spot, because it was potentially life or death (hospital customers). They didn't CYA because they knew Ross would *personally* have their backs so long as they did the right thing. I've never worked anywhere else like that, and really, really miss it. Unfortunately, Ross was sort of one-of-a-kind.