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Comment It's a two tiny-violin day (Score 1) 104

First UK firms complain about TikTok ban being devastating and now this. My luthier is going to be busy.

If your call centre is populated by poorly-trained people reading from a script then yes, it is amenable to being converted to an AI. And if your business model depends on dopamine-hit dependent youngsters endlessly swiping then you were always going to have problems eventually.

Sorry for the individuals concerned, obviously. But "devastating"?

Comment Summary? (Score 2) 55

Just me, or should a summary actually be a summary, with a link to a story we can read if we want, rather than a verbatim quote of pages of text?

Wired articles are always so flowery, there's plenty of scope for cutting it down to a paragraph and letting us get on with our lives.

From the not-that-important-but-it-bothered-me-enough-to-comment department.

Comment Re:It's probably for a lot of reasons (Score 1) 171

It is also a LOT easier to both post content and reach a lot of people via social media as opposed to doing both using your own website.

Once upon a time, in the long long ago, I could create content on my site and then automatically or semi-automatically share it on social media, where my social media followers would see it.

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