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Comment Possible criminal negligence? (Score 3, Interesting) 16

If a manufacturer knows that a system has a specific defect that makes it dangerous to use in certain contexts, it is usually obliged by law to report those circumstances. The license agreement is not necessarily considered legally binding or protective where there is a case of wilful neglect. Deliberate actions are not treated the same as lack of awareness or even negligence. But even negligence may be treated unsympathetically by the courts, no matter what customers sign up to.

Given that this defect could have left exposed critical infrastructure, banks, and businesses whose work is in the national interest, one might even be able to argue a case that this gave succour to hostile powers.

The most probable outcome is nothing happening. Companies are risk-averse and Microsoft has expensive lawyers. But a class action suit for wilful endangerment isn't wholly impossible, and I could see the DOJ investigating whether laws were broken, but only after the election.

Comment TFS missed one (Score 2) 83

Users no longer have to simply identify things. They need to identify things and do something with that information -- move a puzzle piece, rotate an object, find the specter of a number hidden in a roomscape...

Hit the back button and browse elsewhere

Comment Re:This is insane (Score 2) 105

I can't help thinking about a hidden agenda. Manufacturing moved to China so we now pay American prices for Chinese products sold by American companies. Due to the internet and business developments, consumers can sometimes buy Chinese products from Chinese companies at Chinese prices which are often a small fraction of the American price. Incidentally, Chinese products are much more likely to be repair friendly and have good availability of off the shelf 3rd party replacement parts.

I have to wonder how much of the trade war is American companies (or their wealthy owners) wanting to cut that access off wherever they can before this becomes common knowledge among American consumers.

Comment Re:When no one is employed (Score 1) 104

Most of the people protesting technology putting people out of work do so because they know the same people saving big with the tech will fight tooth and nail to make sure we do NOT adapt the economy. They want the displaced to go die quietly somewhere that is not in their back yard. Unless/until that changes, every displaced worker brings us that much closer to an ugly social uprising.

We need to look at UNDER employment as well. Especially on the west coast, a number of the homeless are, in-fact, employed. Some full time. But because our job market is ruled by supply and demand (rather than needs), a glut in supply has resulted in employed people that can't even afford a shitty apartment.

Many of the homeless I see are doing the "thorazine shuffle", a gait that comes from years of treatment with major tranquilizers/antipsychotics. So for those, mental health issues is a good bet.

Comment Re: When no one is employed (Score 1) 104

The last time I needed any sort of "advanced" support from Comcast, the person in India had no way to escalate other than mark it on the ticket and hope someone called me back in 24 hours (they did NOT).

It turned out someone assigned half of my already assigned block of static IPs to another customer.

So step one, give the AI a way to ring tier 2 at least.

Comment Re: When no one is employed (Score 5, Interesting) 104

The lack of clear English isnâ(TM)t the frustrating thing with modern day customer "service". I have lived in non-English speaking locales and can roll with a language barrier. The problem is outsourced customer "service" ain't empowered to do a damn thing except read from a script and by the time I'm frustrated enough to make a call it's invariably for a problem too complicated to solve with a script. AI will not fix this problem. It will just leave you yelling at a disempowered computer rather than a disempowered human being. The solution to this problem would require the C-Suite thinking of customer service as SERVICE rather than a pointless expense to be minimized.

Comment Re: Still has to pass court (Score 2) 119

Obviously not. The Constitution applies to the government of the United States. It applies to the U.S. GOVERNMENT everywhere in the world. If a U.S. LEO meets an American in Mexico, the Constitution still applies. If a U.S. LEO meets a foreigner in Arizona (or mexico for that matter), the Constitution applies.

Comment Re: That's just tech (Score 1) 149

If they weren't doing virtualization, that might explain why the cloud brought spend down. A few big servers running everything in virtual environments would have increased utilization enough to get prices below cloud costs. If IT is run badly enough, nearly any change will be for the better.

Also, doing everything on Windows didn't help costs or reliability any.

Comment Re:Solving many a crime (Score 3, Interesting) 43

If the enhanced image leads to other evidence, they might crack some cold cases.

As the person who has been responsible for responding to law enforcement video requests and occasionally (three times) testifying as to that process and their authenticity, it's exceptionally rare (never personally seen it) for CCTV footage alone to convict someone. Most of the time it leads the police to a suspect, usually because someone they know recognized them (not for nothing that the police frequently publish these videos/images) and then the idiot convicts themselves by talking to the cops (pro-tip, never do this). Less frequently it leads to other witnesses and/or evidence that gets them convicted.

Most of the time it doesn't do a damn thing because the crime in question isn't worth the police resources to follow up on, even if you have something pretty damning, like a legible license plate.

If AI enhancement results in more arrests for crime, I'd wager it comes about largely through the police releasing the enhanced images to the media, with the suspect(s) then being outed by their friends/family. Cops go talk to the suspect, he's an idiot and thinks he can outsmart them, and ends up saying incriminating things. Same as today, it'll just be higher quality images on the local news.

Comment Re:another example (Score 3, Insightful) 146

It's a generalization but it's all over the internet and in the most disparate fields: India management means problems...they need to update their way of teaching and their overall approach to society if they want to be appreciated and welcomed on the world stage.

This is some racist ass bullshit and the people modding it up should be ashamed of themselves.

If you want to condemn India for something, condemn them for copying the worst parts of American capitalism.

Tell me, how many Indians do you see here? I count zero. You might be able to claim one, if you discount the fact that Ms. Amuluru is a natural born US citizen, about as Indian as I am German, but whatever, even if you include her I doubt very much she was a decision maker when it came to the aggressive cost cutting -- err, I mean "optimization" -- that lead to this, this, or this.

Comment Re:Sympathy for the Devil (Score 4, Informative) 146

I don't really think it's incumbent on me to prove to you that the perspectives of myself and others are valid.

That said, have you tried to find a non-astroturfed product review for literally anything these days? Have you not noticed how Google -- who used to have the philosophy of getting you off their page as quickly as possible -- has plastered search results with "panels", using data stolen, err, I mean "borrowed", from actual webpages, and frequently directing you to other Google products and services? The last bit is the straw that broke the anti-trust camel's back on both sides of the Atlantic.

That's just Search. If you've worked with G-Suite/Workspace, you're well aware of the anti-consumer changes they've made to that product over the years. If you've come to rely on any Google products as part of your personal or professional workflow, you've probably had the discomforting experience of having the rug pulled out from under you. Is it really a wonder how they managed to go from being hip, cool, and disruptive, to the focus of so much ire?

I weirdly prefer working with Microsoft, despite their countless flaws/problems, and that's saying a lot. If you had told me 10 years ago that I'd feel that way I would have laughed in your face and asked how high you were. Hell, I became an Apple user because of a multitude of negative experiences with Nexus phones, specifically, the complete lack of QA/QC Google maintained over that flagship product line. Dismiss this as an anecdote if you want, it's not, the Nexus 6P ended in a class action lawsuit, countless people had the same lousy experience I did. Android had me for nearly a decade. If you had told me at any point prior to October 2016 I'd end up an iPhone user, again, I'd have laughed in your face.

If the products still work for you, great, but don't discount the multitude of voices saying they're inferior to yesterday's products and deeply frustrating to use.

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