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Buy an Elite HP PC, Get Your Own Support Staffer 155

jfruh writes "HP reversed its decision to spin off its PC business, but it's still left with the question of how to make money in a commodity business selling standard-issue machines manufactured overseas. One idea they're contemplating: improved customer service. If you buy an HP 'Elite' PC and have problems, you won't have to phone into a tech support call center where an entry-level drone reads off a script and tells you to reboot the machine; you'll have access to a specific support tech who will work with you as long as you own the computer."
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Buy an Elite HP PC, Get Your Own Support Staffer

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