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FOSS and Disabled Communities Out of Touch 263

Yinepuhotep writes "Newsforge has a thought-provoking article on the lack of communication between the FOSS community and disabled persons." From the article: "How can the FOSS community address the issues of the disabled? The most urgent task is to improve documentation. Perhaps you can make it a personal goal to be able to configure your favorite FOSS tool blindfolded while someone reads your improved instructions aloud. Your local LUG could organize ways to connect volunteers to assist disabled users with installations. Be sure to contact local disability rights groups to let them know what you're doing. They may also be able to provide more feedback about needs in your community."
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FOSS and Disabled Communities Out of Touch

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  • by klasikahl ( 627381 ) <klasikahl@gmai l . com> on Sunday March 19, 2006 @04:20AM (#14951226) Journal
    dmwaters, a really cool blind lady, is an IRCop on Freenode. I wonder what she'd have to say about the article.
  • So true. (Score:5, Interesting)

    by pimpsoftcom ( 877143 ) on Sunday March 19, 2006 @04:28AM (#14951238) Journal
    I'm what the state calls "Visually Disabled". Some people would rather just say I'm retarded, or even "useless". All are terms I often hear, despite the fact that I was born normal with better then 20/20 eyesight.

    Like it or not there is a large rift between the needs of the disabled and the people willing to take the extra time to address it. Disabled people, no matter the affliction, all have the same problem today: Only the people who need the extra interface flexibility are the ones interested in doing anything about it. And 99% of the time, they still cant because what they need is required to be able to build that very same system. Its a recursive dependency.

    We need a better focus on software based voice systems. Speech recognition, and yes better generation, it all needs to be there and sound good and be fast doing it. And yes, sounding good matters. I always laugh when I hear (google for festival, flite, blind linux) people talk about "eye candy" or "improved frame rates". They dont matter, and its just useless junk to me and others who lack the visual functions to care about how crisp the screen looks; What I and every other visually disabled person wants is "Ear Candy", the type of synthed voice that sounds like she or he really exists, so we dont get fed up with listening to that horrible robot voice all day and go crazy.

    One thing that most people dont understand as well is that most of us who are disabled in any way at all are dirt poor. It could be from medical bills, the lack of the ability to even work because of our disability, the fact that to most we are seen as less then human so people dont want to hire us for work we can do, or any number of other reasons. The fact is, most of us do not have much money and have a lot of free time on our hands. We could be open sources greatest contributors if the OOS community cared enough to do the things we cant to help us make the tools we need. Once our hungry minds have the option, you have no idea how much we will use it.

    I'm very lucky. I worked as a independent consulted for 5 years, taught myself as much as I could while I still had better eye sight then I do now in my "good" eye, and make sure to keep lights dim or off when I dont have to worry about a sightie needing more light to function so I dont get eye strain or migraines that could keep me from working due to my photo sensitivity. I made a living with Linux offering support, administration services, and my skills as a code monkey against all odds for 5 years, before my current job, because I did not give up. Many of my fellow disabled did not have the chance to use even that much sight, or did not get the time I did at a young age to learn things the "normal" way before my accident. That gave me a slight advantage, as now I know both worlds.

    Most of us dont have that. But then again most people dont understand, they cant. So everybody reading this, pick a day out of the week and go to bed the night before wearing a blindfold. Wake up with it still on and go through just one day without your ability to see. At all. Then maybe you will get a hint of what it is like for us, OOS's most eager and unwelcome members. And I say only a hint as that is all you will get; Because the first time you fall down, bump into something and break soemthing, want to cook a meal or need to take a piss, the first thing your going to do is take that blindfold off. Just remember that many do not have that option.
  • by hpcanswers ( 960441 ) on Sunday March 19, 2006 @05:12AM (#14951300)
    One of the Rhodes Scholars I knew back in my PhD program is blind. He was one of our best numerical analyst and could code in C or MATLAB as well as anyone else. He had a device that he connected to his computer that would scan whatever line the cursor was on and then raise some pins to form Braille. To read math books, he would request the LaTeX source from the publisher. He made all of his graphs in GNUPlot. He could even scan a page from a note and have OCR translate it to ASCII. He had no trouble getting his work done.
  • The reaction that I'm seeing from the Disabled community is similar to that of sighted people who use MS products....
    Getting to learn how to use this was so horrid, I don't want to go through that again!
    Open Source may, ultimately, provide more freedom for disabled users, but in the meantime they've been scarred by how horrid the Microsoft solution has been.

    The Open Source solution framework is, by all appearances, going to be a far better, overall, experience for blind users -- but it's going to take some time to ramp up to the point where it's operationally better than (or even equivalent to), the current solution that third-party providers have managed to back-hack onto Office.

    In the meantime, it's going to take some work to convince these people that there's some long term value to helping the FOSS community get up to speed.

  • by powermacx ( 887715 ) on Sunday March 19, 2006 @06:29AM (#14951417)
    Tiger's (OS X 10.4) VoiceOver is indeed very useful. I'm not blind, but I had to go on for several days without a monitor after a power surge killed my CRT. Luckily I remembered the key combo to activate VoiceOver, and for a few days I used my Mac "blind", and was able to send and receive emails, even to the point of arranging my next monitor purchase thru it.
  • Re:So true. (Score:3, Interesting)

    by colmore ( 56499 ) on Sunday March 19, 2006 @06:59AM (#14951476) Journal
    Man, you're really talking out of your ass, aren't you?

    Blind people have been using computers since day one. It's only modern GUIs that cause problems. Furthermore, while computer use might seem like a luxury to you, computers are a requirement for nearly every job a blind person could reasonably be expected to do.

    I'm sorry about your muscle problems, but leading into your diatribe with them as a way of making your readers think you have some sort of special sympathy for the disabled (and thus we're supposed to be more charitable to your dismissive comments about disabled peoples' needs) is frankly ridiculous. You've been shut out of a small portion of life's opportunities. Major disabilities make finding *any* self-supporting path through life an extreme challenge. I believe the unemployment rate for the blind is somewhere around 80% (though don't quote me on that)

    Anyway, you don't know what you're talking about, and you're discounting the hard work and legitimate needs of a lot of people. So kindly, STFU.
  • by BlueStrat ( 756137 ) on Sunday March 19, 2006 @07:30AM (#14951530)
    WHere is the harm? You just stated the harm. Every minute and every dollar spent making linux work for the blind is a minute not spent making linux work better for the average user.

    Actually, that's not quite true. One of the major bullet points for large corporations these days is complying with the myriad disabled worker regulations they must comply with regarding accessibility, etc.

    Having a company workstation OS that can be configured for a disabled worker is a big plus, and would help adoption by the large corporations. My point being that improving accessibility for the disabled is a win-win, for both the corporations and disabled individuals.

    Not saying that it would cause immediate migration or anything, but it *would* be a plus.

    Strat
  • by Ian_FBNS ( 925135 ) on Sunday March 19, 2006 @08:32AM (#14951611)
    Wouldn't the effort be better spent trying to fix the actual disability in the first place? We spend a frighteningly small amount on fundamental research, and it seems that almost every development comes up against the "moral" luddites who don't want any kind of medical breakthrough in case it offends their religion. *sigh*
  • by leoboiko ( 462141 ) <leoboikoNO@SPAMgmail.com> on Sunday March 19, 2006 @08:58AM (#14951647) Homepage
    This is an additional reason to learn proper (X)HTML, CSS et al. They have very interesting accessibility features [atomz.com] which cannot be matched by ad-hoc MSIE HTML.

    BTW, while I'm evangelizing standards, every web developer, *especially* framework developers (Rails guys, I'm looking at you), should be required by law to read the damn HTTP RFC. Content-negotiation is so underrated; it could be very useful for accessibility. HTTP rulez [naeblis.cx], it's a shame that so few reconize it.
  • by mkeller ( 80035 ) on Sunday March 19, 2006 @09:01AM (#14951654)
    Until I witnessed a 100% blind person using a computer, my
    understanding of the problem was very flawed. With the
    monitor turned off he could browse web sites, read/write
    email, and puzzle through popup error messages. He used
    a text to speech software package that read to him faster
    than I could listen. The package also provided an interface
    for configuring a huge number of custom hotkeys which he
    programmed and used extensively. The way his brain adapted to a
    sound based interface was amazing. I've never seen anything
    like it.

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