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Editorial Microsoft Businesses

Is Microsoft Still a Monopoly? 436

Microsoft Windows still dominates the desktop. But in many other areas, including Web servers and supercomputing, Microsoft is just one player among many, and often a weak player at that. On the gaming side, despite the latest xBox getting all kinds of media buzz as "the" console to buy, Sony's Playstation outsells the xBox at least two to one, and many analysts expect Sony to widen that gap even more when Playstation 3 comes out in the Spring of 2006. On the Internet, MSN and MSN Search are so far behind AOL and Google that it isn't funny. And even on the desktop, Linux keeps getting stronger, while Mac OS X is commonly accepted as more reliable, secure, and user-oriented than Windows. So why do we keep saying Microsoft is a monopoly?
Microsoft (Slowly) Moves Away from Monopolistic Behavior

If a major IT user tells a Microsoft salesperson that he or she is thinking about switching to Linux, Microsoft will usually come back with a cut-price offer, something the company never used to do. Microsoft also now sells something called Windows Starter Edition in some parts of the world -- supposedly for as low as $37 or $38 (US) in Thailand, including a basic version of Microsoft Office. In other words, Microsoft is starting to compete on price, which is not monopoly-style behavior.

This does not mean Microsoft has suddenly adopted a "let's all love one another" attitude.I believe Microsoft is getting more concerned about interoperability not out of goodness, but because of market pressure. But in the long run, as long as Microsoft stops treating every other operating system and file format as some sort of devilspawn, life is a little easier for those of us who would rather not use their products, and that's what really matters.

Microsoft Explorer No Longer Rules the Online World

A majority of desktop computer users may still run Microsoft's Internet Explorer browser, but it no longer has 95% market share. In a 2002 book, and again last year in an online article, I warned Web designers not to make IE-only sites, just as in the (distant) past I'd warned them not to make Netscape-only sites. Some listened. Some didn't.

Firefox adoption may have slowed in 2005, but it certainly hasn't stopped. Opera has become enough of a force that we hear rumors about first Google, then Microsoft, buying it. In any case, whether MSIE is currently running on 90% of all desktops or on only 70% (as a few surveys indicate), it is becoming less popular every month. Now Microsoft has decided that Explorer is no longer fit for Mac users, so its market share will drop even more. Sure, there's a new version of Explorer coming out, but it isn't going to help the millions of "legacy" Windows users who don't want to buy XP. If they want modern browser functionality, they must switch to Firefox, Opera or another non-Microsoft browser.

'The Network is the Computer'

I don't think this is quite true today, if by "the network" we're talking about applications delivered over the Internet instead of over well-maintained LANs. Back in October I explained why I don't think Internet-delivered applications are quite "there" yet. More recently, Salesforce.com had an outage that angered many of its (claimed) 350,000 subscribers. Worse, ZDNet blogger Phil Wainewright pointed out that Salesforce.com compounded the problem, and possibly made users leery of all Internet-delivered applications' claims of "99.9% reliability," by poor communication with its users.

Most of the Web 2.0 (and even Web 3.0) stuff that's getting so much hype these days is not OS-dependent. You can run things like Google Maps on Linux, Mac OS, Unix, and even Windows, using any standards-compliant browser you choose.

Even Microsoft is trying to get into the Web 2.0 game. I got a press release from their PR people that included this sentence:"And if you enjoy taking a drive to check out your neighborhood’s Christmas lights visit this great Windows Live Local developer application at http://msnsearch101.com/searchmap."

I found this online utility's behavior strange and primitive, not nearly up to the standards of Google Maps and some of the mashups based on it. "Ah," I thought, "that's probably because I'm trying to use it with Linux and Mozilla." So I turned to my one Windows (XP) computer and checked the site with both Firefox and Explorer. For some reason the map background didn't load at all in Firefox, on Windows, and its behavior in Explorer, on Windows, was just as clunky as it was in Mozilla, on Linux.

If this is supposed to be a sample of what Windows Live Local can do, I don't think Microsoft is headed for any kind of monopoly -- or even much market share -- in the online map business. Not only that, it makes me wonder how good their promised Microsoft® Office Live is going to be. If even a quarter of the rumors we've heard about Google and Sun joining up to produce a Webified version of OpenOffice.org are true, I suspect Microsoft is going to be a distant also-ran in the (inevitable) Internet-delivered office software business, too.

Hundreds of Thousands of Competitors

It's fun to play the "Google is cooler than Microsoft" game and talk about how Google, not Microsoft, has become the hot place for top-end programmers to work if they want to make their mark on the world, but even Google can only hire a tiny fraction of the world's software development talent. There are over 100,000 Open Source projects on SourceForge.net (which is owned by the same company that owns Slashdot), and SourceForge.net is but one of many Open Source and Free Software hosting services out there. There are literally millions of programmers working on Free and Open Source Software, plus countless others working on personal proprietary projects.

We've all heard -- probably too many times -- the old saw, "If you have enough monkeys banging randomly on typewriters, they will eventually type the works of William Shakespeare." This may or may not be true. But it is certain that if you put millions of programmers in front of millions of computers and let them do whatever they want, some of them will turn out brilliant, world-changing work. Even if 999 out of 1000 of our putative programmers work on established projects or never finish what they start, that still gives us thousands of potential world-changing software projects, most of which won't be developed by Google (or Microsoft) employees.

I've been to India, and the smartest programmers I met there weren't working for outsourcing mills but worked for themselves. I'm sure there are plenty of self-employed programmers in China, Brazil, Kenya, and almost everywhere else on this planet, too, and there are certainly plenty of them here in the United States. And, all over the world, millions of programmers have day jobs doing routine work for corporate employers to put food on the table, and do their "real work" at home, at night.

Neither you nor I nor Google's management nor Microsoft's management know what might be going on right now in the mind of a brilliant Saudi woman with a computer science degree who can't work outside her home because her country's laws keep her from mixing with men who aren't related to her. There may be a poorly-dressed young man coding furiously in a Beijing Internet cafe, while you read this article, whose new operating system will make all current ones obsolete -- and you may not learn about his work until it shows up in a Chinese-made $100 laptop computer.

When Bill Gates and his friends started Microsoft, it was one of very few companies that sold nothing but personal computer software, and the others were so small that Microsoft managed to buy most of its competitors -- or at least license their best work or hire away their best programmers. Back then, programmers were scarce and expensive, as were the computers they programmed on. Now there are both programmers and computers all over the world, linked together by the Internet. The Internet not only helps programmers collaborate with each other across geographic boundaries, but allows them to distribute their work without shipping physical products.

The only reason to have a software company's employees work in an office these days is control, both of employees' schedules and of what they work on. Self-motivated geniuses have no need of offices and may even resent being asked to show up at one on a regular schedule, which means that many of the world's best programmers will never work for Google, Microsoft or any other company. Instead, they'll start their own software companies or, in many cases, Open Source-based consultancies.

So Microsoft doesn't face a few dozen competitors, as it did in the 1980s, but hundreds of thousands. And these competitors are spread all over the world. This kind of competition is a lot harder to co-opt, buy out or fend off than competition from a single company, a la Netscape, or even from a group of companies as substantial as IBM, Sun, Oracle, and their computing industry peers.

Competition has Forced Microsoft to Improve its Products

Microsoft may no longer be able to hire all the top programmers it wants, but there is already plenty of talent among its 60,000-plus employees, and they have done some excellent work in recent years. Windows XP is immeasurably better and more stable than Windows ME or Windows 98. The next generation of Explorer will have many of the modern browser features that those of us who use Firefox or Opera have gotten accustomed to. Microsoft Office may not have some of the features OpenOffice.org users take for granted, like a built-in graphics utility, the ability to act as a front end for industrial-strength free databases like MySQL, and the ability to save your work in 30+ different Open and proprietary formats, including PDF. But Microsoft Office today is a lot better than it was 10 years ago, and the next version may even use a sort-of free XML file format that may not be as open and standardized as the OASIS Open Document Format used by OpenOffice.org, but is less closed and less proprietary than previous Microsoft file formats.

A true monopoly would not need to make these improvements in its products. It would give you whatever it wanted, at whatever price it wanted to charge. It would not be selling cut-down versions of its products at cut-rate prices in developing countries -- many of which, you may note, are rapidly turning into "software developing" countries.

Without Linux, combined with Apple's move to BSD-based Mac OS X, I doubt that Microsoft would have put much development effort into Windows. They sure didn't do much with Explorer between the time they crushed Netscape and the time when Firefox started making a big splash, did they?

The U.S. antitrust case against Microsoft wasn't about the company being a monopoly (which courts agreed that it was at the time), but about illegal misuse of that monopoly. That case was settled in a way that left Microsoft essentially unharmed, but with a judge overseeing its actions for five years, a time period that is going to end before long.

The Age of the Software Monopoly is Over

IBM tried to create a monopoly in the business desktop computer business, but failed to hold onto its market-leading position as dozens, then hundreds, and later thousands of competitors made better/faster/cheaper PCs. Even today, while Dell is the world's largest personal computer vendor, if you add up all the market share reports from major computer vendors in this C|Net article, you'll see that they account for around 60% -- not 100% -- of total sales, with smaller companies getting the rest. (And some of those companies are *really* small, like the one-man Bradenton, Florida, shop where my sailing buddy Gene just bought his latest home computer.)

The personal computer hardware business has become totally demonopolized, decentralized, democratized, and internationalized. If you have enough mechanical ability to assemble components neatly (and enough sales ability to get people to buy what you make), you can get into it yourself with a very small investment, just as Michael Dell started out reselling computer components and assembling systems in his college dorm room.

Starting a software business takes even less investment. If you're a competent programmer -- or you have a friend who is a competent programmer and you are a whiz-bang marketing person -- you have everything you need to get going. You can either produce and sell proprietary software or customize (and probably install and maintain) Free or Open Source Software for corporate clients. If the Internet is your primary sales and distribution channel, you don't need to live and work in expensive IT business hotbeds like Silicon Valley or Boston, either: JBoss, for example, is based in Atlanta, Georgia; and Digium, the company behind Asterisk, is in Huntsville, Alabama.

There are software businesses springing up all over the place. Most of them are tiny, and few of them will ever get big enough that analyst firms like Gartner or IDC will track their market share (or even notice them). But there are so many of them being started that, in aggregate, they are becoming a more significant market force than any single big software company, even Microsoft.

This doesn't mean Microsoft will be replaced next year by 100,000 startups. The company will still be around, it will still get lots of press, and -- assuming it embraces (but does not keep trying to extend and extinguish) Open Standards -- it will still be a powerful force in the software world.

But no matter what Microsoft does, it will never have a software monopoly again. Nor will any other company. The barriers to entry in the software business have become too low for that to happen, and too many skilled software developers are learning that they can earn at least as much working for themselves as they would by working for big software companies.

Small is Beautiful was a fine book title in 1973. Today, it's a fine description of the software industry's future.

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Is Microsoft Still a Monopoly?

Comments Filter:
  • by tepples ( 727027 ) <tepples.gmail@com> on Monday December 26, 2005 @02:07PM (#14340197) Homepage Journal

    To my knowledge, nothing ever stopped anyone from buying a Mac or running IBM's OS/2 or Linux or any other number of alternatives.

    Other than that there are hardly any apps for it? The findings of fact in United States v. Microsoft based its case largely on an "applications barrier to entry".

  • by jenkin sear ( 28765 ) * on Monday December 26, 2005 @02:08PM (#14340201) Homepage Journal
    Umm, no. Not really.

    From Dictionary.com [reference.com]:
    Exclusive control by one group of the means of producing or selling a commodity or service


    It is true that having a monopoly is not illegal; it is the abuse of that monopoly which is illegal. But a monopoly is the fact of exclusive control, not the abuse of that control.
  • by PastAustin ( 941464 ) on Monday December 26, 2005 @02:22PM (#14340282)
    In this post the author said, "Microsoft will usually come back with a cut-price offer, something the company never used to do".

    In some form that is true. Originally Microsoft gave away the OS with the computer just so they could get their foot in the door. They got people so locked into it that they knew if they had a unique interface then people couldn't leave.

    When people start to get a handle on a small application [winzip.com], Microsoft builds that functionality into the operating system. When someone tries to generate the same "look and feel" [linspire.com] or just has a name somewhat like their's. They sue until they get their way.

    Microsoft Always Will Be A Monopoly. They use the tactics of a monopoly and the only way to fix it is to not use or purchase their software and hardware. There are plenty of other solutions and if you have the capacity to be using another. You should be.
  • by morgan_greywolf ( 835522 ) on Monday December 26, 2005 @02:29PM (#14340316) Homepage Journal
    Microsoft was declared a monopoly by a court in 1999, but I'm not sure if they ever fit the dictionary definition of monopoly as the submitter seems to now be holding them to:
    You cite a court case, but then you argue against the ruling using a dictionary of common usage.

    Does anyone else see the irony in this?

    Thing is, there is a difference between the common usage of the term 'monopoly' and the legal definition of the term monopoloy. The following is the definition [law.com]from the law.com [law.com] legal dictionary.

    a business or inter-related group of businesses which controls so much of the production or sale of a product or kind of product as to control the market, including prices and distribution. Business practices, combinations and/or acquisitions which tend to create a monopoly may violate various federal statutes which regulate or prohibit business trusts and monopolies or prohibit restraint of trade. (emphasis mine)
    It's not important whether what Microsoft is or was fits a dictionary of common usage, but whether or not what Microsoft is or was fits the legal definition of what constitutes a monopoloy. General Motors was convicted of being a monopoly with just 60% of the market in 1949.
  • by Liam Slider ( 908600 ) on Monday December 26, 2005 @02:53PM (#14340456)
    Windows is a critical part of a computer.
    No, an OS is. A specific one isn't.
  • by NatteringNabob ( 829042 ) on Monday December 26, 2005 @03:07PM (#14340547)
    Microsoft still owns 95% of the desktop computing market.

    Monopolies can and do reduce prices during periods of competition in order to crush that compeition, and then raise prices later on. That is what Microsoft is doing now. It's called predatory pricing, and it has worked extremely well for Microsoft in the past, and it is a tool they will continue to use.

    Microsoft's products have gotten better, but they were starting with a totally abysmal product, and their OS product is still inferior to most of their competitors in everything except applications and driver availability. Yet they continue to control the market by controlling the distribution channel. The question you should always ask is 'why can't I buy a Dell, HP, or other major brand computer with no OS with the price of Windows deducted?'. The answer is you can't because Microsoft doesn't allow it. That's the sort of power that only a monopolist can wield.
  • by ClamIAm ( 926466 ) on Monday December 26, 2005 @03:22PM (#14340626)
    What about these guys [ernieball.com]? And Red Hat? Apple?
  • by Sux2BU ( 20893 ) * on Monday December 26, 2005 @05:24PM (#14341197)

    Microsoft has long had a price tier structure for productivity software. They offer Works, Word, Office Standard, Office Professional, etc. Computer manufacturers offer several different choices for productivity software. Dell defaults to Word Perfect and the customer choses if they want to pay more to get Works or Office.

    (As the article mentions) Microsoft has also started selling Windows Starter Edition in developing countries. Just because other OSes aren't undercutting Microsoft and may understand economics [joelonsoftware.com] more than you do [joelonsoftware.com] doesn't mean it's Microsofts fault.

  • by homer_ca ( 144738 ) on Monday December 26, 2005 @05:54PM (#14341318)
    Sure, you can buy a Dell PC with FreeDOS instead of Windows, but good luck actually finding the web page to order it. If you get as far as ordering it, you might find that it costs more than a regular Dimension with preinstalled Windows because of frequent discounts on regular Dimensions, while the FreeDOS Dimension are a forgotten product that's left to languish with no promotional support.

    The Microsoft Tax actually refers to two different things; one is about the impossibility of buying a computer without Windows; the other is about OEM license contracts charge the computer manufacturer per unit shipped regardless of which OS it's shipped with.
  • by burdicda ( 145830 ) on Monday December 26, 2005 @05:58PM (#14341338)
    get a refund on windows, remove it from your machine and start your life afresh with *nix

    Where ?
  • Re:How about... (Score:3, Informative)

    by CaymanIslandCarpedie ( 868408 ) on Monday December 26, 2005 @06:19PM (#14341426) Journal
    they need to bow down to MS's restrictive terms

    This isn't really how it works. Everyone (assuming you sell enough machines) can get the same discount pricing reguardless of what all they install. The issue is if you want to market to the majority and have lowest prices possible, you may want to find ways to lower costs below regular volume pricing. You have to remember, Dell, etc don't complain about this. They are the ones who approach MS asking for it. Its basically what can we do to get even lower pricing? Now there isn't much a builder can do besides volume to make supplier give cheaper pricing and they the supplier has to be fair between customers so this is the agreement they made to get cheaper prices. I just don't know what else of value the builders can give in return for this extra low prices.

    These choices are made by a very simple formula. Just like software has cost, quality, time to consider but you can only choose two, builders are similar. But instead its price, quality, variety. And that is just the order dell approaches this from. Price is most important, then quality, and then variety. If you don't like that and wish to do business with a company which puts those in a different order, you are free to and there are plenty of them (just not the big boys). But don't think MS is forcing this on builders. The builders ask for this as a way to cut costs. There isn't much they can do in return for this pricing (and remember it is business one side won't give something without something in return), so this concept of per machine pricing even if it isn't installed is what came out in return. Is there something else the builders could give in return? Maybe... I just cannot think of it.
  • Re:Just Try (Score:1, Informative)

    by Anonymous Coward on Monday December 26, 2005 @07:30PM (#14341744)
    Looks like they're just hiding it better:

    No Operating System, Microsoft [Included in Price]
    No Operating System add $0
    No Operating System, Red Hat Linux Configuration add $0

    Even when buying a non server n-series "linux" box, they still charge you the same as if you are getting XP:

    Dell 380 [dell.com] with XP $899
    Dell n380 [dell.com] with 1yr RH support $899

    My guess is that they are now allowed to sell alternate OS configurations as long as it's not cheaper than the stock MS configuration. That way, people will still have to pay the MS tax and not snag a discount and then just run a pirated MS OS.

  • a resounding *YES* (Score:4, Informative)

    by namekuseijin ( 604504 ) on Monday December 26, 2005 @08:23PM (#14341962)

    Is Microsoft Still a Monopoly?

    yes

    Microsoft Windows still dominates the desktop. But in many other areas, including Web servers and supercomputing, Microsoft is just one player among many, and often a weak player at that.

    Rome still was an Empire, despite leaving some parts of the world untouched -- China, India etc.

    Microsoft also now sells something called Windows Starter Edition in some parts of the world -- supposedly for as low as $37 or $38 (US) in Thailand, including a basic version of Microsoft Office.

    Yes, i know: it's offered here in Brazil as well. It has a special feature: you can have at any one time, just 3 app windows open. Nice, huh? Well, since the only somewhat worthy apps coming with it are IE, notepad and minesweeper, i guess it's a good deal...

    Microsoft is getting more concerned about interoperability

    No, fuck that! It's simply stupid hype! Once Massachussets go back in their OpenDocument decision and begins to use the M$Off open xml formats crippled with tons of proprietary add-ons, there goes the niceness and interoperability...

    A majority of desktop computer users may still run Microsoft's Internet Explorer browser, but it no longer has 95% market share.

    Yes, it's now at a minority position of just about 90%... people don't know how to "enter" the internet if they can't see the blue e logo anywhere. They go like: "Where's the internet?"

    You can run things like Google Maps on Linux, Mac OS, Unix, and even Windows, using any standards-compliant browser you choose.

    too bad they're constrained in their effort by the lameass and ancient IE6.0. Though i heard IE7 will get some new-fangled CSS up to date and when it gets a 98% share again, they'll be able to put the IE team to rest for another 5 years or so, until XAML Windows only apps are all the rage...

    If even a quarter of the rumors we've heard about Google and Sun joining up to produce a Webified version of OpenOffice.org are true, I suspect Microsoft is going to be a distant...

    rumors, just rumors. If rumors were true, M$Off new document formats would be truly open, no trojan-horses at all...

    There are over 100,000 Open Source projects on SourceForge.net

    Quantity, not quality. Most are dead projects in alfa or beta stage, many are yet another text editor or something not that much original...

    There may be a poorly-dressed young man coding furiously in a Beijing Internet cafe, while you read this article, whose new operating system will make all current ones obsolete -- and you may not learn about his work until it shows up in a Chinese-made $100 laptop computer.

    Fuck that! What does it has anything to do with the current debate? I think you're trying to induce us to feel pityful of poor M$ and their programmers and their past ( and still going ) illegal commercial practices because it may be that some Indian guy will perhaps someday smash this great and proud American company...

    When Bill Gates and his friends started Microsoft, it was one of very few companies that sold nothing but personal computer software, and the others were so small that Microsoft managed to buy most of its competitors

    Well, this trend continues to this day: you simply can't have good, creative technology developed outside of M$ and they'll buy anyone and everyone they can. Rareware comes to mind as quite a recent example. Google would too, but i guess now they are more likely to be "fucking killed"...

    Instead, they'll start their own software companies...

    and be bought either by M$ or another behemoth ( Google included )...

    You now are trying to induce us into believing there are far greater oponents to M$ than there actually are. In the software field i only see Google. AOL is more of a content provider...

    Windows XP is immeasurably

  • by InvalidError ( 771317 ) on Monday December 26, 2005 @08:34PM (#14342003)
    Yes, OEMs get their Windows cheap. XP Home for bulk OEMs is somewhere around $50 (closer to $40 for major OEMs) instead of around $100 for small (mom&pop shop) quantities and $200 for retail. IIRC, XP Pro is only slightly more expensive for bulk OEMs and around $150 for small OEMs.

    The $40 license saved on an Open PC barely covers the parts+labour required to re-image or swap the HDD from bulk-produced and imaged configurations. Dell has thin margins on standard configurations, it comes as no surprise that they are making customers pay for the privilege of substituting parts.

    As for the actual article, Microsoft might not look as much like a monopoly when looked at globally but it still undeniably is a practical monopoly as far as desktop OSes are concerned. TFA simply got distracted by Microsoft diversification efforts and attempts at gnawing a chunk off others' quasi-monopolies.
  • by Sux2BU ( 20893 ) * on Monday December 26, 2005 @10:37PM (#14342434)
    I think you misunderstood that comment (and didn't bother to read the links). The previous poster asked "Where is ALT OS for sale preinstalled that do NOT cost more then MS. Even if the OS is Linux that can be gotten for free?". I responded with "Just because other OSes aren't undercutting Microsoft and may understand economics more than you do doesn't mean it's Microsofts fault.", referring to the cost not market penetration. My implication was that if a computer manufacturer was going to offer a non-Microsoft OS because "it is better", then they should charge more because there's a cultural perception that you get what you pay for. If you offer a non-Microsoft OS because "it is free", then many people will assume it isn't as valuable as Windows. This is the idea behind price as a signal [joelonsoftware.com]. This is probably culture senstive, so it might not apply to other countries.

Ya'll hear about the geometer who went to the beach to catch some rays and became a tangent ?

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