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iMac Businesses Apple Hardware

iMac Shipping Delays 35

Leslie Holland writes "A new article from Mac insider news site Think Secret explains some of the recent iMac shipping delays. According to Think Secret, many of the first-run models were hit by firmware issues, and we shouldn't expect to see the low-end units for some time."
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iMac Shipping Delays

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  • my iMac (Score:2, Informative)

    by BMonger ( 68213 )
    I ordered mine on Jan. 19th, it shipped on either 2/12 or 2/13 and was at my door (from Taiwan) on 2/15. The route it took was Taiwan to Alaska to Indianapolis to Cedar Rapids, IA to my house. Dunno if that is helpful to anybody at all. It's definitely an excellent box (it's my first Mac. Sold my PC to get it).
    • Which model did you order?

      I ordered the mid range model, and have yet to hear any shipping info...
    • Re:my iMac (Score:3, Funny)

      by dankow ( 462225 )
      But can you really call an iMac a "box"? That just strikes me as a little bit of a misnomer.

    • Re:my iMac (Score:3, Informative)

      by Orville ( 104680 )
      Hrm. That's odd: usually there is a stop in Memphis...


      I ordered a new Powerbook in Dec., which took the same route. Seems some of Apple's products are assembled in Taiwan, then routed via FedEx to Anchorage (customs), then the main FedEx hub in Memphis (ala 'Cast Away'), then to destination.


      Basically, you're tracking how a Fed Ex package comes into the US from Taiwan! The Apple rep explained to me in December that that was the way direct orders were routed to speed shipping: no need for the Apple middleman.

      • I ordered a new Powerbook in Dec., which took the same route. Seems some of Apple's products are assembled in Taiwan, then routed via FedEx to Anchorage (customs), then the main FedEx hub in Memphis (ala 'Cast Away'), then to destination.


        FedEx has multiple hubs. My iMac didn't go through Memphis because I live in southern California.. it went straight from Alaska to California.

        • FedEx has multiple hubs. My iMac didn't go through Memphis because I live in southern California.. it went straight from Alaska to California.

          It goes straight to Sacramento to be exact.

      • This caused me a little concern when I made my Apple purchase since, according to the FedEx tracking page, it still hadn't arrived in the US almost a day after it left Taiwan. Then I noticed that the page sorts the entries strictly by the time the event occured and not by when it is actually entered into the tracking database. So, the package being received in Anchorage was listed as happening before it left Taiwan by about 30 minutes.

        Yay International Date Line!
    • I ordered one on Jan 8th and am still waiting.

      I would not pay much attention to that rumour though. They talk about FedEx reporting going from Alaska back to Taiwan. All that is, is the time zones. FedEx reports local time when things are scanned in. The thing did not actually go back to taiwan.
  • I heard that some of the iMacs were actually stopped at customs entry points for inspection. Maybe the FDA, who has jurisdiction over lasers, is stopping these Macintoshes for inspection. This happened last year with the PowerBook G4 optical drives. (Yes, they were concealed weapons)

    I don't know this is an honest-to-God fact. It is possible, however.
  • I'm still waiting for the Newton I ordered back in '98 to be delivered!
  • Maybe because it's because of this problem [mosr.com]...
  • Hmmm... that might explain why, with it being a hot new model, there were quite a few on the shelf at the distribution center of a large reseller I happened to be touring yesterday. They had what looked like 4 of them on one of the burn-in tables (4 would be a lot, given that this was the only station where Macs did any serious burn-in time). I didn't even think about it being related to intentionally-delayed shipping.

    Also, they looked a lot cooler before I saw one in person. They really do resemble a mid-70s industrial desk lamp. Hey, I'd take one in a heartbeat, but the cube was waaaaay sexier!
  • by Anonymous Coward
    I would treat this report about firmware problems as heresay. Check with iMacLinux.net [imaclinux.net], who reported the reason for the hardware problems. A faulty power cable can cause random failures to powerup and some units to not power up at all on the first time. Customs delays along with difficulty in manufacturing the unit, are all real confirmed reasons for why the iMac shipments are delayed.
  • by Anonymous Coward
    Isn't Think Secret the organization that did the iWalk? Do these people have ANY credibility?
  • You know, they forgot to ship a motherboard along with the monitor and pedestal.

  • by Anonymous Coward
    I love it when these morons state that their units were shipped back to Tiawan. Have people NOT heard about the International Date Line?

    When the items are shipped from Tiawan to Anchorage, they will arrive at customs the day BEFORE they were shipped. When Fedex sorts the item's shipping process by data, it will appear in Alaska BEFORE it was shipped form Tiawan because of that pesky ol International Date Line.

    This leads the unobservant individual to think their order was in Tiawan after it was in Alaska.

    Silly rabbits.
  • I ordered the mid-grade "new iMac" on Feb 2.

    Haven't heard a peep from my local Mac dealer.

    The clock is ticking on my $150 Microsoft Office v.X rebate. I have to receive my box by April 29'th or Microsoft won't give me the rebate (for bundling Office v.X with a new Mac).

    My local Mac dealer in St. Louis says all sales are final (so in the end it will be my own fault). I wouldn't normally do this (give up my right to return something), but the evil Microsoft rebate requires:

    • (1) Original store reciept (no copies)
    • (2) Both "new Mac" and Office v.X *must* be bought the same day.
    • (3) Cutout (with underlaying cardboard) UPC from iMac box.
    • (4) Cutout Office v.X box UPC.
    • (5) Buy between Jan 1, 2002 and Mar 31, 2002.
    • (6) Mail before April 30th, received at evil empire by May 15.

    I think Items (1), (2), and (3) are ridiculous, and that's why I call them "evil"..

    I bought it from the local dealer because I could be certain to get a receipt for both the Mac and Office v.X posted the same day.

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