An anonymous reader quotes a report from Android Police, written by Dhruv Bhutani: As someone who is an early adopter of all things smart and has invested a significant amount of money in building a fancy smart home, it saddens me to say that I feel cheated by the thousands of dollars I've spent on smart devices. And it's not a one-off. Amazon's recent move to block off local ADB connections on Fire TV devices is the latest example in a long line of grievances. A brand busy wrestling away control from the consumer after they've bought the product, the software update gimps a feature that has been present on the hardware ever since it launched back in 2014. ADB-based commands let users take deep control of the hardware, and in the case of the Fire TV hardware, it can drastically improve the user experience. [...] A few years ago, I decided to invest in the NVIDIA Shield. The premium streamer was marketed as a utopia for streaming online and offline sources with the ability to plug in hard drives, connect to NAS drives, and more. At launch, it did precisely that while presenting a beautiful, clean interface that was a joy to interact with. However, subsequent updates have converted what was otherwise a clean and elegant solution to an ad-infested overlay that I zoom past to jump into my streaming app of choice. This problem isn't restricted to just the Shield. Even my Google TV running Chromecast has a home screen that's more of an advertising space for Google than an easy way to get to my content.

But why stop at streaming boxes? Google's Nest Hubs are equal victims of feature deterioration. I've spent hundreds of dollars on Nest Hubs and outfitted them in most of my rooms and washrooms. However, Google's consistent degradation of the user experience means I use these speakers for little more than casting music from the Spotify app. The voice recognition barely works on the best of days, and when it does, the answers tend to be wildly inconsistent. It wasn't always the case. In fact, at launch, Google's Nest speakers were some of the best smart home interfaces you could buy. You'd imagine that the experience would only improve from there. That's decidedly not the case. I had high hopes that the Fuchsia update would fix the broken command detection, but that's also not the case. And good luck to you if you decided to invest in Google Assistant-compatible displays. Google's announcement that it would no longer issue software or security updates to third-party displays like the excellent Lenovo Smart Display, right after killing the built-in web browser, is pretty wild. It boggles my mind that a company can get away with such behavior.

Now imagine the plight of Nest Secure owners. A home security system isn't something one expects to switch out for many many years. And yet, Google decided to kill the Nest Secure home monitoring solution merely three years after launching the product range. While I made an initial investment in the Nest ecosystem, I've since switched over to a completely local solution that is entirely under my control, stores data locally, and won't be going out of action because of bad decision-making by another company. "It's clear to me that smart home devices, as they stand, are proving to be very poor investments for consumers," Bhutani writes in closing. "Suffice it to say that I've paused any future investments in smart devices, and I'll be taking a long and hard look at a company's treatment of its current portfolio before splurging out more cash. I'd recommend you do the same."

New documents from a class action against Meta "reveal some of the specific ways it tackled rivals in recent years," reports the Observer.

"One of them was using software made by a mobile data analytics company called Onavo in 2016 to access user activities on Snapchat, and eventually Amazon and YouTube, too." Facebook acquired Onavo in 2013 and shut it down in 2019 after a TechCrunch report revealed that the company was paying teenagers to use the software to collect user data.

In 2020, two Facebook users filed a class action lawsuit in the U.S. District Court for the Northern District of California against Meta, then called Facebook, alleging the company engaged in anticompetitive practices and exploited user data. In 2023, the plaintiffs' attorney Brian J. Dunne submitted documents listing how Facebook used Onavo's software to spy on competitors, including Snapchat. According to the documents, made public this week, the Onavo team pitched and launched a project codenamed "Ghostbusters" — in reference to the Snapchat logo — where they developed "kits that can be installed on iOS or Android that intercept traffic for specific sub-domains," allowing them "to read what would otherwise be encrypted traffic so we can measure in-app usage."

The documents also included a presentation from the Onavo team to Mark Zuckerberg showing that they had the ability to track "detailed in-app activity" by "parsing Snapchat analytics collected from incentivized participants in Onavo's program...." The technology was used to do the same to YouTube from 2017 to 2018 and Amazon in 2018, according to the documents. "The intended and actual result of this program was to harm competition, including Facebook's then-nascent Social Advertising competitor Snapchat," the document alleged.

"If you want to see what the cutting edge of next-gen clean energy innovation looks like, it'd be hard to find a place better than Texas," Bill Gates wrote recently on his blog," saying "amazing companies" are breaking ground across the state. "Each one represents a huge boon for the local economy, America's energy security, and the fight against climate change." The world is undergoing an energy transition right now, fueled by the development and deployment of new clean energy technologies. The pace of innovation at the heart of this transition is happening faster than many people (including me!) dared hope. The progress makes me optimistic about the future — and excited about the role that American communities will play, especially in places like Texas.

Breakthrough Energy and I have invested more than $130 million into Texas-based entrepreneurs, institutions, and projects. It's a big bet, but it's one I'm confident in. Why? Because of the people. Nearly half a million Texans work in the oil and gas industry, and their skills are directly transferrable to next-generation industries. This workforce will help form the backbone of the world's new clean energy economy, and it will cement Texas's energy leadership for generations to come.

Many of the companies I'm seeing on this trip already employ or plan to employ oil and gas workers. One of those companies is Infinium, which is working on next-generation clean fuels for trucks, ships, and even planes. I'm visiting their first demonstration plant in Corpus Christi, where they're turning waste CO2 and renewable energy into electrofuels — or eFuels — for trucks. They've already signed a deal with Amazon, and sometime soon, if you live in the area, you might get a delivery supported by Infinium eDiesel. The key to Infinium's approach is that their fuels can be dropped into existing engines... I'm especially excited about the work they're doing on sustainable aviation fuel, or SAF — which could reduce emissions from air travel by as much as 90 percent, according to company estimates. Infinium is in the process of converting an old gas-to-liquid plant in West Texas into a new facility that will increase the company's capacity for producing eFuels ten-fold. Breakthrough Energy's Catalyst program has invested in this first-of-its-kind plant, and I can't wait to see it when it's done.

Another company I'll see is Mars Materials. They're a Breakthrough Energy Fellows project working on a different way to reuse CO2. The company is developing a clever technique for turning captured carbon into one of the key components in carbon fiber, an ultra-light, ultra-strong material that is used in everything from clothing to car frames... The Mars Materials team relocated from California to Texas in part because of the skilled oil and gas talent that they could access in the state, and they aren't the first Breakthrough Energy company to do that. I'm going to check out their lab, where their scientists are hard at work optimizing the conversion process.
Both companies assume abundant CO2, Gates writes, but "fortunately for them, Texas is also in the process of becoming a capital for direct air capture... A recent study found that Texas has the greatest DAC deployment potential in the country and could create as many as 400,000 jobs by 2050." Already a direct air capture "hub" in Kingsville, Texas is expected to create 2,500 jobs over the next five years, while Houston has been selected as the site for one of America's seven Regional Clean Hydrogen Hubs.

"If you want to catch a glimpse of our country's clean energy future," Gates writes, "you should head on down to the Lone Star State."

Michael Larabel reports via Phoronix: Given the recent change by Redis to adopt dual source-available licensing for all their releases moving forward (Redis Source Available License v2 and Server Side Public License v1), the Linux Foundation announced today their fork of Redis. The Linux Foundation went public today with their intent to fork Valkey as an open-source alternative to the Redis in-memory store. Due to the Redis licensing changes, Valkey is forking from Redis 7.2.4 and will maintain a BSD 3-clause license. Google, AWS, Oracle, and others are helping form this new Valkey project.

The Linux Foundation press release shares: "To continue improving on this important technology and allow for unfettered distribution of the project, the community created Valkey, an open source high performance key-value store. Valkey supports the Linux, macOS, OpenBSD, NetBSD, and FreeBSD platforms. In addition, the community will continue working on its existing roadmap including new features such as a more reliable slot migration, dramatic scalability and stability improvements to the clustering system, multi-threaded performance improvements, triggers, new commands, vector search support, and more. Industry participants, including Amazon Web Services (AWS), Google Cloud, Oracle, Ericsson, and Snap Inc. are supporting Valkey. They are focused on making contributions that support the long-term health and viability of the project so that everyone can benefit from it."

Amazon plans to spend almost $150 billion in the coming 15 years on data centers, giving the cloud-computing giant the firepower to handle an expected explosion in demand for artificial intelligence applications and other digital services. From a report: The spending spree is a show of force as the company looks to maintain its grip on the cloud services market, where it holds about twice the share of No. 2 player Microsoft. Sales growth at Amazon Web Services slowed to a record low last year as business customers cut costs and delayed modernization projects. Now spending is starting to pick up again, and Amazon is keen to secure land and electricity for its power-hungry facilities.

"We're expanding capacity quite significantly," said Kevin Miller, an AWS vice president who oversees the company's data centers. "I think that just gives us the ability to get closer to customers." Over the past two years, according to a Bloomberg tally, Amazon has committed to spending $148 billion to build and operate data centers around the world. The company plans to expand existing server farm hubs in northern Virginia and Oregon as well as push into new precincts, including Mississippi, Saudi Arabia and Malaysia.

Poland has fined Amazon close to $8 million for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction "also calls out the e-commerce giant for deceptive design elements which may inject a false sense of urgency into the purchasing process and mislead shoppers about elements like product availability and delivery dates," reports TechCrunch. From the report: The country's consumer and competition watchdog, the UOKiK, has been looking into complaints about Amazon's sales practices since September 2021, following complaints from shoppers, including some who did not receive their purchases. The authority opened a formal investigation into Amazon's practices in February 2023. Wednesday's sanction is the conclusion of that probe. The UOKiK found consumers who ordered products on Amazon could have their purchases subsequently cancelled by the tech giant as it does not treat the moment of purchase as the conclusion of a sales contract, despite sending consumers confirmation of their order -- even after consumers have paid for the product. For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment. [...]

Its enforcement also calls out Amazon for using deceptive design to encourage shoppers to click buy by presenting misleading information about product availability and delivery windows -- such as by listing how many items were in stock to be purchased and providing a countdown clock to order an item in order to get it on a particular delivery date. Its investigation found Amazon does not always meet these deadlines for orders, nor ship products immediately as they may be out of stock despite claims to the contrary shown to consumers. "Amazon treats the data it provides on availability and shipping date as indicative but the way it is presented does not indicate this," the UOKiK noted, adding: "Consumers can only find out about this in the terms of sale on the platform."

While Amazon does offer a delivery guarantee -- offering a refund if items do not ship within the stated time -- the authority found it failed to provide consumers with information about the rules of this service before placing an order. It only offers details at the order summary stage. And then only "if the consumer decides to read the subsequent links specifying delivery details." Shoppers who did not follow the link to read more may not have been aware of their right to apply for and receive a refund from Amazon if there is a delay in shipment. It also found the e-commerce giant failed to provide information about the "Delivery Guarantee" in the purchase confirmation sent to shoppers. Amazon said it will appeal the fine. The company also writes: "Fast and reliable delivery across a wide selection of products is a top priority for us, and Amazon.pl has millions of items available with fast and free Prime delivery. Since launching Amazon.pl in 2021, we have continuously invested and worked hard to provide customers with a clear, reliable delivery promise at check out, and while the vast majority of our deliveries arrive on time, customers can contact us in the rare event that they experience a delay or order cancellation, and we will make it right.

Over the last year, we have collaborated with the Office of Competition and Consumer Protection (UOKiK), and proposed multiple voluntary amendments to continue to improve the customer experience on Amazon.pl. We strictly follow legal standards in all countries where we operate and we strongly disagree with the assessment and penalty issued by the UOKiK. We will appeal this decision."

Amazon is making its largest outside investment in its three-decade history as it looks to gain an edge in the AI race. From a report: The tech giant said it will spend another $2.75 billion backing Anthropic, a San Francisco-based startup that's widely viewed as a frontrunner in generative artificial intelligence. Its foundation model and chatbot Claude competes with OpenAI and ChatGPT. The companies announced an initial $1.25 billion investment in September, and said at the time that Amazon would invest up to $4 billion. Wednesday's news marks Amazon's second tranche of that funding.

Amazon will maintain a minority stake in the company and won't have an Anthropic board seat, the company said. The deal was struck at the AI startup's last valuation, which was $18.4 billion, according to a source. Over the past year, Anthropic closed five different funding deals worth about $7.3 billion -- and with the new Amazon investment, the total exceeds $10 billion. The company's product directly competes with OpenAI's ChatGPT in both the enterprise and consumer worlds, and it was founded by ex-OpenAI research executives and employees.

Court filings unsealed last week allege Meta created an internal effort to spy on Snapchat in a secret initiative called "Project Ghostbusters." Gizmodo: Meta did so through Onavo, a Virtual Private Network (VPN) service the company offered between 2016 and 2019 that, ultimately, wasn't private at all. "Whenever someone asks a question about Snapchat, the answer is usually that because their traffic is encrypted we have no analytics about them," said Mark Zuckerberg in an email to three Facebook executives in 2016, unsealed in Meta's antitrust case on Saturday. "It seems important to figure out a new way to get reliable analytics about them... You should figure out how to do this."

Thus, Project Ghostbusters was born. It's Meta's in-house wiretapping tool to spy on data analytics from Snapchat starting in 2016, later used on YouTube and Amazon. This involved creating "kits" that can be installed on iOS and Android devices, to intercept traffic for certain apps, according to the filings. This was described as a "man-in-the-middle" approach to get data on Facebook's rivals, but users of Onavo were the "men in the middle."

Meta's Onavo unit has a history of using invasive techniques to collect data on Facebook's users. Meta acquired Onavo from an Israeli firm over 10 years ago, promising users private networking, as most VPNs do. However, the service was reportedly used to spy on rival social media apps through tens of millions of people who downloaded Onavo. It gave Facebook valuable intel about competitors, and this week's court filings seem to confirm that. A team of senior executives and roughly 41 lawyers worked on Project Ghostbusters, according to court filings. The group was heavily concerned with whether to continue the program in the face of press scrutiny. Facebook ultimately shut down Onavo in 2019 after Apple booted the VPN from its app store.

Tom Warren reports via The Verge: Microsoft is naming Pavan Davuluri as its new Windows and Surface chief today. After Panos Panay's surprise departure to Amazon last year, Microsoft split up the Windows and Surface groups under two different leaders. Davuluri took over the Surface silicon and devices work, with Mikhail Parakhin leading a new team focused on Windows and web experiences. Now both Windows and Surface will be Davuluri's responsibility, as Parakhin has "decided to explore new roles."

The Verge has obtained an internal memo from Rajesh Jha, Microsoft's head of experiences and devices, outlining the new Windows organization. Microsoft is now bringing together its Windows and devices teams once more. "This will enable us to take a holistic approach to building silicon, systems, experiences, and devices that span Windows client and cloud for this AI era," explains Jha. Pavan Davuluri is now the leader of Microsoft's Windows and Surface team, reporting directly to Rajesh Jha. Davuluri has worked at Microsoft for more than 23 years and was deeply involved in the company's work with Qualcomm and AMD to create custom Surface processors.

Mikhail Parakhin will now report to Kevin Scott during a transition phase, but his future at Microsoft looks uncertain, and it's likely those "new roles" will be outside the company. Parakhin had been working closely on Bing Chat before taking on the broader Windows engineering responsibilities and changes to Microsoft Edge. The Windows shake-up comes just days after Google DeepMind co-founder and former Inflection AI CEO Mustafa Suleyman joined Microsoft as the CEO of a new AI team. Microsoft also hired a bunch of Inflection AI employees, including co-founder Karen Simonyan who is now the chief scientist of Microsoft AI.

In a state where housing is expensive to build, to rent, or to buy — and not especially energy efficient — can a big blue robot make a difference?

The Boston Globe reports on Reframe Systems, one of the companies "trying robots to make construction more efficient" — in this case, "working alongside humans in an assembly line to build small houses in a factory." [Its cofounders] learned to get robots and humans to work together while at Amazon, which has built more than 750,000 bots in Massachusetts and deployed them to distribution centers around the world. Advising the company are Amy Villeneuve, former chief operating officer of that Amazon division, and Charly Mwangi, a veteran of the carmakers Nissan, Tesla, and Rivian...

Standing at one end of Reframe's factory, [cofounder Aaron] Small explained that the company's ambition is to build net-zero houses — houses that produce as much energy as they use — "twice as fast as traditional methods, twice as cheap, and with 10 times lower carbon" emissions. That means using large screws called helical piles to fix the house to the site, instead of a concrete foundation. (Concrete production generates large amounts of carbon dioxide.) The company buys recycled cellulose insulation to fill the walls. Solar panels go on the roof and triple-paned windows in the walls...

Reframe's "microfactory" can produce between 30 and 50 homes a year, [cofunder Vikas] Enti said. Eventually, the company aims to set up larger factories around the country, all within an hour's drive of big cities.
After a home is trucked to its final destination, "Electrical wires and plumbing are installed in both floors and walls as they're built," according to the article.

"Employees toting iPads can refer to digital construction drawings and get step-by-step instructions about tasks from cutting lumber to connecting pipes." One of the co-founders says, "We like to compare it to Lego instructions."

DOJ, in the court filing (PDF): Many prominent, well-financed companies have tried and failed to successfully enter the relevant markets because of these entry barriers. Past failures include Amazon (which released its Fire mobile phone in 2014 but could not profitably sustain its business and exited the following year); Microsoft (which discontinued its mobile business in 2017); HTC (which exited the market by selling its smartphone business to Google in September 2017); and LG (which exited the smartphone market in 2021). Today, only Samsung and Google remain as meaningful competitors in the U.S. performance smartphone market. Barriers are so high that Google is a distant third to Apple and Samsung despite the fact that Google controls development of the Android operating system.

An anonymous reader quotes a report from TechCrunch: In India, a government-run agency will now monitor and undertake fact-checking for government related matters on social media even as tech giants expressed grave concerns about it last year. The Ministry of Electronics and IT on Wednesday wrote in a gazette notification that it is amending the IT Rules 2021 to cement into law the proposal to make the fact checking unit of Press Information Bureau the dedicated arbiter of truth for New Delhi matters. Tech companies as well as other firms that serve more than 5 million users in India will be required to "make reasonable efforts" to not display, store, transmit or otherwise share information that deceives or misleads users about matters pertaining to the government, the IT ministry said. India's move comes just weeks ahead of the general elections in the country. Relying on a government agency such as the Press Information Bureau as the sole source to fact-check government business without giving it a clear definition or providing clear checks and balances "may lead to misuse during implementation of the law, which will profoundly infringe on press freedom," Asia Internet Coalition, an industry group that represents Meta, Amazon, Google and Apple, cautioned last year.

Meanwhile, comedian Kunal Kamra, with support from the Editors Guild of India, cautioned that the move could create an environment that forces social media firms to welcome "a regime of self-interested censorship."

An anonymous reader shares a report: Since the start of the year, more than 50,000 workers have been laid off from over 200 tech companies, according to tracking website Layoffs.fyi. It's a continuation of the predominant theme of 2023, when more than 260,000 workers across nearly 1,200 tech companies lost their jobs. Alphabet, Amazon, Meta and Microsoft have all taken part in the downsizing this year, along with eBay, Unity Software, SAP and Cisco. Wall Street has largely cheered on the cost-cutting, sending many tech stocks to record highs on optimism that spending discipline coupled with efficiency gains from artificial intelligence will lead to rising profits. PayPal announced in January that it was eliminating 9% of its workforce, or about 2,500 jobs.

For the tens of thousands of people in Croisant's [anecdote in the linked story] position, the path toward reemployment is daunting. All told, 2023 was the second-biggest year of cuts on record in the technology sector, behind only the dot-com crash in 2001, according to outplacement firm Challenger, Gray & Christmas. Not since the spectacular flameouts of Pets.com, eToys and Webvan have so many tech workers lost their jobs in such a short period of time. Last month's job cut count was the highest of any February since 2009, when the financial crisis forced companies into cash preservation mode.

Sean Hollister reports via The Verge: Nvidia's must-have H100 AI chip made it a multitrillion-dollar company, one that may be worth more than Alphabet and Amazon, and competitors have been fighting to catch up. But perhaps Nvidia is about to extend its lead -- with the new Blackwell B200 GPU and GB200 "superchip." Nvidia says the new B200 GPU offers up to 20 petaflops of FP4 horsepower from its 208 billion transistors and that a GB200 that combines two of those GPUs with a single Grace CPU can offer 30 times the performance for LLM inference workloads while also potentially being substantially more efficient. It "reduces cost and energy consumption by up to 25x" over an H100, says Nvidia.

Training a 1.8 trillion parameter model would have previously taken 8,000 Hopper GPUs and 15 megawatts of power, Nvidia claims. Today, Nvidia's CEO says 2,000 Blackwell GPUs can do it while consuming just four megawatts. On a GPT-3 LLM benchmark with 175 billion parameters, Nvidia says the GB200 has a somewhat more modest seven times the performance of an H100, and Nvidia says it offers 4x the training speed. Nvidia told journalists one of the key improvements is a second-gen transformer engine that doubles the compute, bandwidth, and model size by using four bits for each neuron instead of eight (thus, the 20 petaflops of FP4 I mentioned earlier). A second key difference only comes when you link up huge numbers of these GPUs: a next-gen NVLink switch that lets 576 GPUs talk to each other, with 1.8 terabytes per second of bidirectional bandwidth. That required Nvidia to build an entire new network switch chip, one with 50 billion transistors and some of its own onboard compute: 3.6 teraflops of FP8, says Nvidia. Further reading: Nvidia in Talks To Acquire AI Infrastructure Platform Run:ai

Amazon announced a new AI-powered chatbot last month — still under development — "to help you figure out what to buy," writes the Washington Post. Their conclusion? "[T]he chatbot wasn't a disaster. But I also found it mostly useless..."

"The experience encapsulated my exasperation with new types of AI sprouting in seemingly every technology you use. If these chatbots are supposed to be magical, why are so many of them dumb as rocks?" I thought the shopping bot was at best a slight upgrade on searching Amazon, Google or news articles for product recommendations... Amazon's chatbot doesn't deliver on the promise of finding the best product for your needs or getting you started on a new hobby.

In one of my tests, I asked what I needed to start composting at home. Depending on how I phrased the question, the Amazon bot several times offered basic suggestions that I could find in a how-to article and didn't recommend specific products... When I clicked the suggestions the bot offered for a kitchen compost bin, I was dumped into a zillion options for countertop compost products. Not helpful... Still, when the Amazon bot responded to my questions, I usually couldn't tell why the suggested products were considered the right ones for me. Or, I didn't feel I could trust the chatbot's recommendations.

I asked a few similar questions about the best cycling gloves to keep my hands warm in winter. In one search, a pair that the bot recommended were short-fingered cycling gloves intended for warm weather. In another search, the bot recommended a pair that the manufacturer indicated was for cool temperatures, not frigid winter, or to wear as a layer under warmer gloves... I did find the Amazon chatbot helpful for specific questions about a product, such as whether a particular watch was waterproof or the battery life of a wireless keyboard.
But there's a larger question about whether technology can truly handle this human-interfacing task. "I have also found that other AI chatbots, including those from ChatGPT, Microsoft and Google, are at best hit-or-miss with shopping-related questions..." These AI technologies have potentially profound applications and are rapidly improving. Some people are making productive use of AI chatbots today. (I mostly found helpful Amazon's relatively new AI-generated summaries of customer product reviews.)

But many of these chatbots require you to know exactly how to speak to them, are useless for factual information, constantly make up stuff and in many cases aren't much of an improvement on existing technologies like an app, news articles, Google or Wikipedia. How many times do you need to scream at a wrong math answer from a chatbot, botch your taxes with a TurboTax AI, feel disappointed at a ChatGPT answer or grow bored with a pointless Tom Brady chatbot before we say: What is all this AI junk for...?
"When so many AI chatbots overpromise and underdeliver, it's a tax on your time, your attention and potentially your money," the article concludes.

"I just can't with all these AI junk bots that demand a lot of us and give so little in return."

"Workers at an Amazon air hub in Kentucky celebrated a victory Thursday," reports the Washington Post, "after federal labor regulators found that Amazon violated labor law by trying to prevent workers there from unionizing." The employees have been demanding higher pay, more flexible schedules and safer working conditions since 2022. After a months-long investigation, the National Labor Relations Board issued a complaint against Amazon last week, alleging the e-commerce behemoth illegally attempted to curtail those efforts by interrogating workers, threatening to call the police on them and demoting workers involved in union organizing.

The complaint is a victory for union organizers at a crucial air cargo hub in Kentucky who have been alleging that Amazon has been unfairly interfering with their unionization efforts there for months.... Amazon workers at various sites around the country have been trying to unionize for years, with little to show for it. Many have accused Amazon of using illegal tactics to discourage workers from supporting unions — more than 240 such charges have been filed with the labor board, workers said... Amazon employee Marcio Rodriguez said he was threatened with termination for his union-organizing activity along with 10 co-workers. For two weeks, Rodriguez said, Amazon management would "show up to where I was working out on the ramp in front of my co-workers in a truck and take me to the HR office," where they would interrogate him...

Amazon workers in Kentucky are seeking to form Amazon Labor Union, an independent but associated branch of the group that won a historic victory at an Amazon warehouse on Staten Island in 2021. Lawyers for the union there are still battling Amazon, which has yet to come to the bargaining table and continues to argue that the NLRB unfairly sided with workers during that election. More recently, the company has argued in another New York case that the National Labor Relations Board itself is structured unconstitutionally, following legal arguments set forth by lawyers for SpaceX and Trader Joe's...

Amazon is scheduled to appear at a hearing before labor regulators regarding its alleged anti-union activities in Kentucky on April 22.

Alex Koller reports via CNBC: Since the start of the year, more than 50,000 workers have been laid off from over 200 tech companies, according to tracking website Layoffs.fyi. It's a continuation of the predominant theme of 2023, when more than 260,000 workers across nearly 1,200 tech companies lost their jobs. Alphabet, Amazon, Meta and Microsoft have all taken part in the downsizing this year, along with eBay, Unity Software, SAP and Cisco. Wall Street has largely cheered on the cost-cutting, sending many tech stocks to record highs on optimism that spending discipline coupled with efficiency gains from artificial intelligence will lead to rising profits. PayPal announced in January that it was eliminating 9% of its workforce, or about 2,500 jobs.

All told, 2023 was the second-biggest year of cuts on record in the technology sector, behind only the dot-com crash in 2001, according to outplacement firm Challenger, Gray & Christmas. Not since the spectacular flameouts of Pets.com, eToys and Webvan have so many tech workers lost their jobs in such a short period of time. Last month's job cut count was the highest of any February since 2009, when the financial crisis forced companies into cash preservation mode.

CNBC spoke to a dozen people who have been laid off from tech jobs in the past year or so about their experiences navigating the labor market. Some spoke on the condition that CNBC not use their names or write about the details of their situation. Taken together, they paint a picture of an increasingly competitive market with job listings that include exacting requirements for qualification and come with lower pay than their prior gigs. It's a particularly confounding situation for software developers and data scientists, who just a couple of years ago had some of the most marketable and highly valued skills on the planet, and are now considering whether they need to exit the industry to find employment.

Refund fraud groups are exploiting lenient refund policies, resulting in significant losses for retailers like Amazon and prompting civil lawsuits and arrests. The scheme has become so pervasive that groups now market their services on Reddit, TikTok and Telegram. CNBC reports: Fraud groups are taking advantage of retailers' lenient return policies, experts told CNBC, which often include unlimited free returns and sometimes even a preference that customers keep the items. It's ballooned into a massive problem for retailers, costing them more than $101 billion last year, according to a survey by the National Retail Federation and Appriss Retail. The figure includes multiple forms of fraud, such as sending back clothing after it's been worn, known as "wardrobing," and returning shoplifted merchandise, the survey said.

In December, Amazon filed a lawsuit against Page and 47 other people across the globe with alleged ties to Rekk, accusing them of conspiring to steal millions of dollars worth of products in a refund fraud operation. Amazon described these services as "illegitimate 'businesses'" that look to "exploit the refund process for their own financial gain to the detriment of honest consumers and retailers who must bear the brunt of increased costs, decreased inventory, and service disruption that impacts genuine customers." An Amazon spokesperson said the company is addressing the issue "head on" through specialized teams and machine learning tools that detect and prevent refund fraud.

Here's how it works: A shopper buys a product online and sends the order information to a group such as Rekk, which then poses as the customer in requesting a refund. Amazon refunds the money to the customer, who then pays the fraud group usually between 15% and 30% of the refund amount, often via PayPal or with bitcoin. That means the customer ends up buying the product for what amounts to a huge discount. The fraud group then pays the conspiring employee at the retailer, typically a certain amount for a batch of packages the employee scans as returned.

Microsoft has eliminated egress fees for customers removing data from its Azure cloud, joining Amazon Web Services and Google in this move. The decision comes as the European Data Act's provisions targeting lock-in terms are set to take effect in 2025. Microsoft adds: Azure already offers the first 100GB/month of egressed data for free to all customers in all Azure regions around the world. If you need to egress more than 100GB/month, please follow these steps to claim your credit. Contact Azure Support for details on how to start the data transfer-out process. Please comply with the instructions to be eligible for the credit. Azure Support will apply the credit when the data transfer process is complete and all Azure subscriptions associated to the account have been canceled. The exemption on data transfer out to the internet fees also aligns with the European Data Act and is accessible to all Azure customers globally and from any Azure region.

Amazon is telling workers to close their eyes and dream of being somewhere else while they're standing in a warehouse. From a report: A worker in one of Amazon's fulfillment centers, who we've granted anonymity, sent 404 Media a photo they took of a screen imploring them to try "savoring" the idea of something that makes them happy -- as in, not being at work, surrounded by robots and packages. "Savoring," the screen says, in a black font over a green block of color. "Close your eyes and think about something that makes you happy." Under that text -- which I can't emphasize enough: it looks like something a 6th grader would make in Powerpoint -- there's a bunch of white space, and a stock illustration of a faceless person in an Amazon vest. He's being urged on by an anthropomorphic stack of Amazon packages with wheels and arms. There's also a countdown timer that says "repeat until timer ends." In the image we saw, it said 10 seconds.