Comment 99.99% does not equal 100% plus wrong SLA for MS (Score 1) 137
Is this just a troll post or can't the submitter read? First that link source specifically says that Google isn't changing to 100% uptime but is keeping their recently updated 99.99% uptime. Additionally the 99.99% uptime SLA only applies to Google Apps business customers who are paying for service not consumers.
A quick search on Microsoft's Office 365's product page states: "Financially-backed, guaranteed 99.9% uptime Service Level Agreement (SLA)". The service level commitment states drops below 99.9% uptime in any given month is eligible for a service credit using the following chart:
99.9% = 25% Service Credit
99% = 50% service credit
95% = 100% service credit.
The full SLA details can be found in the online services document at: http://microsoftvolumelicensing.com/DocumentSearch.aspx?Mode=3&DocumentTypeId=37