bswooden writes "Some rather important departments (DMV, Social Services, Taxation) in the state of Virginia are currently without access to documents and information as a technology meltdown has caused much of their infrastructure to be offline for over 24 hours now. State CIO Sam Nixon said, 'A failure occurred in one memory card in what is known as a "storage area network," or SAN, at Virginia's Information Technologies Agency (VITA) suburban Richmond computing center, one of several data storage systems across Virginia.' How does the IT for some of the largest departments in a state come to a screeching halt over a single memory card? Oh, and also, the state is paying Northrup Grumman $2.4 billion over 10 years to manage the state's IT infrastructure." Reader miller60 adds, "Virginia's IT systems drew scrutiny last fall when state agencies reported rolling outages due to the lack of network redundancy."

An anonymous reader writes to tell us about an extremely helpful user who is answering questions from all comers about the new MacBook Pro. "A few days ago, a user by the name 'bcavanau' posted on the macrumors.com forums that he had just picked up a new MacBook Pro. Forum members started asking him about features, specifications, and benchmarks. He was happy to oblige, posting responses to everyone's questions. Eventually the forum thread got out of hand, and he set up a website devoted to answering the questions. If you have a question that hasn't already been answered, email him at the address on the site. He is responding daily and sometimes within minutes. This guy is dedicated. Thanks 'bcavanau', you get two thumbs up." The link to the site is cached via the Coral Content Distribution Network.