Comment Re:No mention of vendor lock and switching costs (Score 1) 460
> If you are selling garden hoses, the cost of switching to a competing brand is just the replacement cost of a garden hose.
That's assuming that the hose connectors are standardized. If not it's a new nozzle, hose, valves, plumbing, water contract, pipe maintenance contract, etc.
That's assuming that the hose connectors are standardized. If not it's a new nozzle, hose, valves, plumbing, water contract, pipe maintenance contract, etc.